1x2 · Withdrawals

1x2 Withdrawal Pending? Times, Limits, KYC & What to Do (2026)

Verdict: Avoid if you need a stated payout timeThe terms provide for account balance transfers subject to applicable fees[1]. The operator can temporarily withhold funds during a review and can refuse a withdrawal if requested documents are not provided within a reasonable time or a breach is found[1].

Identity verification is required to complete registration, and the operator can request additional information at any time during the customer relationship[1]. Examples include valid identification and proof that the payment method belongs to the customer[1]. Where applicable law or regulatory requirements require it, the operator can request information or documents showing the source of funds[1].

How long do 1x2 withdrawals take?

The terms provide for transferring all or part of an account balance, subject to applicable fees[1]. If a bonus is active, self-service withdrawals are unavailable; contact support to request a withdrawal[2].

What fees apply to 1x2 withdrawals?

The terms make balance transfers subject to applicable fees[1]. The account currency is SEK[1].

What documents can 1x2 request?

Identity verification is required to complete registration, and the operator can request additional information at any time during the customer relationship[1]. Examples include valid identification and proof that the payment method belongs to the customer[1]. Where applicable law or regulatory requirements require it, the operator can request information or documents showing the source of funds[1].

Why can a 1x2 withdrawal be refused?

The operator can temporarily withhold account funds during a review[1]. It can refuse a withdrawal and withhold funds if requested documents are not provided within a reasonable time or a breach is found[1]. When a bonus is active, self-service withdrawals are unavailable; contact support to request one[2].

How can you complain about a 1x2 withdrawal?

  1. Submit a complaint by mail, email, chat or phone[1].
  2. Submit it within three months from when the issue was, or should have been, detected[1].
  3. If you are dissatisfied with the operator’s response, contact Allmänna reklamationsnämnden (ARN)[1].

Swedish law governs the agreement, and the District Court of Stockholm is the court of first instance[1].

What have players reported about 1x2 withdrawals?

Trustpilot reported five reviews and a 2.5/5 TrustScore as of 29 October 2026[3]. A player reported on Trustpilot in November 2025 that they could not withdraw money[3]. Casino Guru reported zero complaints as of 29 October 2026[4].

1x2 FAQ

What payment method does 1x2 use for withdrawals?

The terms make account balance transfers subject to applicable fees[1].

Can you withdraw from 1x2 with an active bonus?

Self-service withdrawals are unavailable during an active bonus; contact support to request one[2].

What documents can 1x2 request before releasing funds?

The operator can request identity documents and proof that the payment method belongs to the customer[1].

How long do you have to complain to 1x2 about a payment?

The deadline is three months from when the issue was, or should have been, detected[1].

Where can you take an unresolved 1x2 complaint?

If dissatisfied with the operator’s response, contact Allmänna reklamationsnämnden (ARN)[1].

More on 1x2

How we checked. We read 1x2's terms and help pages, the licence register and regulator records on the dates shown under Sources, and stored a copy of each page where the site allowed it. Complaint figures marked "reported" come from platforms that block our fetcher; they were read through web search and are dated. We did not deposit, play or withdraw (payout testing: not performed). Methodology.

Sources

  1. www.1x2.se/en/terms/terms-and-conditions — operator document, clauses 2.1 Registration requirements, 3.5 Gaming Customer’s right to use the funds in the Gaming Account, 3.1 Use of the Gaming Account, 3.10 Complaints and expiration, 18. ALTERNATIVE DISPUTE RESOLUTION, 17. APPLICABLE LAW AND JURISDICTION, checked 29 October 2026
  2. www.1x2.se/en/bonus-info/questions-and-answers — operator document, clause Questions and Answers — What is a bonus with turnover requirements?, checked 29 October 2026
  3. se.trustpilot.com/review/1x2.se — complaint platform (reported via web search, not stored), checked 29 October 2026
  4. casino.guru/1x2-casino-review — complaint platform (reported via web search, not stored), checked 29 October 2026