21Bets · Review

21Bets Review (2026): Legit? Licence, Owner, Withdrawals & Complaints

By the Casino Reviews Global editorial team. Updated 31 October 2026. Facts checked 27–28 October 2026 against 21Bets's own pages, licence registers and regulator records.

The Curacao Gaming Authority lists Famagousta B.V. as the active holder of licence OGL/2023/155/0098; 21bets’ terms name 3-102-941348 SRL as operator^{[1, 2]}. When cumulative deposits or withdrawals reach €2,000, verification is mandatory. Proof of funds may be required to process payments^[3]. The Welcome Casino Package advertises 225% up to €1,500 and 500 free spins, with 45x wagering on the deposit and bonus amount^{[4, 3]}. Trustpilot had 25 reviews and a TrustScore of 1.8, reported on Trustpilot as of 30 October 2026; Casino Guru had 15 complaints, including 2 unresolved, 1 resolved and 12 rejected, reported on Casino Guru as of 30 October 2026^{[5, 6]}. Players reported cancelled withdrawals, removed winnings and account closures on Trustpilot and Casino Guru^{[5, 7]}.

Is this your casino? Claim your profile free: update withdrawal and bonus facts, add your official response, and get a dofollow link to your site.

21Bets key facts

21bets licence and register

The Curacao Gaming Authority register lists Famagousta B.V. as licence holder under OGL/2023/155/0098, with status Granted / Active. It lists 44 domains under the same licence holder^[1]. 21bets’ terms name 3-102-941348 SRL as the company that holds and operates the website^[2]. The terms give the company’s Costa Rica Company Register number as 4062001350004 and its address in Los Yoses, San Pedro, Montes De Oca, San Jose^[2].

21bets sister sites

The register lists 21BETS.COM, 4KASINO.COM and astrozino.com as domains approved under the same licence^[1].

How do 21bets withdrawals work?

Verification is mandatory when cumulative deposits or withdrawals reach €2,000. Documents may include identity cards, bank cards, bank statements, source-of-wealth and source-of-funds records, and utility bills. Proof of funds may be required to process payments^[3].

Whenever possible, withdrawals are restricted to the account used to make deposits. The terms allow administrative costs from withdrawals, as indicated on the website^[2].

What are 21bets’ bonus terms?

The Welcome Casino Package advertises 225% up to €1,500 and 500 free spins. Casino bonuses require wagering 45x the deposit and bonus amount^{[4, 3]}. The maximum casino bonus bet is €5 or 15% of the total bonus, whichever comes first. Rounds or spins above that limit do not count toward wagering, and potential winnings are forfeited^[3].

21bets complaints

A player reported on Trustpilot in March 2024 that their account was closed during a withdrawal, leaving winnings inaccessible^[5]. In April 2025, a player reported that a €395.48 withdrawal was cancelled and the casino did not explain which terms were breached^[5]. In February 2026, a player reported that verification was followed by bonus-related balance removal and only the €50 deposit was restored; the player cited €1,500 in winnings and a requested €500 withdrawal^[5].

A 2024 Casino Guru complaint concerned an account closed shortly after a €200 deposit. Casino Guru said the player stopped responding and rejected the complaint^[7]. Complaint records from 2024–2026 include reported withdrawal cancellations or delays and disputed account closures^[8].

Where can players create 21bets accounts?

The terms prohibit account creation by players in the USA, U.S. Minor Outlying Islands, Slovakia, Slovenia, Lithuania, Israel, Spain, Greece, Aruba, Curaçao, Saba, Bonaire, St. Eustatius, St. Martin, Iran, Afghanistan, Iraq, Yemen, North Korea, Syria, Lebanon, Myanmar, Albania, Barbados, Burkina Faso, Cambodia, Cayman Islands, Democratic Republic of the Congo, Gibraltar, Haiti, Jamaica, Jordan, Mali, Morocco, Mozambique, Nicaragua, Pakistan, Panama, Philippines, Senegal, South Sudan, Tanzania, Türkiye, Uganda, United Arab Emirates, Cyprus, France, Malta, Hungary, Russia or Belarus^[2]. A separate account-payouts page also lists the USA, Curaçao, Malta, UK, Spain and Australia as prohibited^[3].

The terms identify using a VPN as an example of disguising or interfering with the device’s IP address^[2].

What did Spain find about 21bets?

The Spanish gambling regulator found that FAMAGOUSTA B.V. offered gambling activities without the required authorisation to people identifying as residents of Spain or connecting through devices geolocated to Spanish internet addresses^[9].

21bets verdict

The licence record is active, while the bonus terms expose players to forfeited winnings when a casino bet exceeds the stated cap^{[1, 3]}.

More on 21Bets

• 21Bets Review (2026): Legit? Licence, Owner, Withdrawals & Complaints
• Who Owns 21Bets? Owner, Licence No. & Sister Sites (2026)
• 21Bets Withdrawal Pending? Times, Limits, KYC & What to Do (2026)
• 21Bets Bonus Terms: Wagering, Max Bet & Max Cashout Explained (2026)
• All casinos with source-checked facts

Compare by verified facts

• Curaçao-Licensed Casinos

Is this your casino? Claim your profile free: update withdrawal and bonus facts, add your official response, and get a dofollow link to your site.

How we checked. We read 21Bets's terms and help pages, the licence register and regulator records on the dates shown under Sources, and stored a copy of each page where the site allowed it. Complaint figures marked "reported" come from platforms that block our fetcher; they were read through web search and are dated. We did not deposit, play or withdraw (payout testing: not performed). Methodology.