21Bit · Review
21Bit Review (2026): Legit? Licence, Owner, Withdrawals & Complaints
Novatrix SRL is registered in Costa Rica under company number 3-102-893958[1]. Standard bonuses have a €5 default maximum bet during wagering and seven-day validity unless another term applies[2]. Casino Guru reported 19 complaints as of 29 October 2026, while players reported deposit, verification and withdrawal issues on Trustpilot, Casino Guru and AskGamblers[3, 4, 5, 6, 7, 8].
21Bit key facts
| Licence | Anjouan Gaming licence ALSI-202508056-FI2; valid until 24 August 2027[9] |
|---|---|
| Licence holder | Novatrix SRL[9] |
| Company number | 3-102-893958[1] |
| Registered address | Cartago, Oreamuno, Potrero Cerrado, Cartago, 30703, Costa Rica[1] |
| Withdrawal processing | The casino aims to process requests within 72 hours after approval[1] |
| Withdrawal limits | €1,000 daily, €5,000 per rolling seven days and €15,000 monthly[1] |
| Large withdrawals | The terms let the casino pay amounts above €15,000 in monthly instalments of up to €15,000[1] |
| Deposit wagering | Each deposit must be wagered 3x before a withdrawal request[1] |
| Bonus wagering | 45x unless a bonus says otherwise[2] |
| Bonus maximum bet | €5 during wagering unless a bonus says otherwise[2] |
| Complaint reports | Casino Guru reported 19 complaints as of 29 October 2026: 6 resolved and 13 rejected[3] |
| Official site | 21bit.com |
21bit licence
Anjouan Gaming (AOGA) lists Novatrix SRL as licence holder under licence ALSI-202508056-FI2. The register marks the licence valid through 24 August 2027 and lists 63 domains under the same licence holder[9].
21bit company details
Novatrix SRL is the licence holder named by Anjouan Gaming. Its company number is 3-102-893958, and its registered address is Cartago, Oreamuno, Potrero Cerrado, Cartago, 30703, Costa Rica[9, 1].
How do 21bit withdrawals work?
The casino aims to process withdrawal requests within 72 hours after approval; actual duration depends on the payment method and verification status[1]. Its limits are €1,000 daily, €5,000 per rolling seven days and €15,000 monthly[1]. The terms let the casino pay amounts above €15,000 in monthly instalments of no more than €15,000[1].
Each deposit must be wagered three times before a withdrawal request[1]. The casino can request photo ID, proof of address and proof of payment, and requests stay open until required verification is complete[1].
What are 21bit's bonus terms?
Standard bonuses require 45x wagering unless the specific offer says otherwise[2]. The default maximum bet while wagering is €5 or US$5, and bonus validity is seven days from receipt unless another term applies[2]. If the bonus period ends before wagering is complete, bonus funds and winnings are void; cancelling an active bonus also voids its winnings[2].
What do players report about 21bit?
Casino Guru reported 19 complaints as of 29 October 2026: 6 resolved and 13 rejected, with none open or unresolved[3]. Trustpilot reported 152 reviews as of 29 October 2026, with a TrustScore of 4.5 out of 5 and a displayed score of 4.3[4].
A player reported on Trustpilot in October 2026 that an XRP deposit was not credited and support gave changing explanations[4]. A player reported on Casino Guru in May 2024 repeated withdrawal rejections and a pending payout after submitting verification documents; the complaint page marked it resolved[6]. On AskGamblers in 2025, players reported withdrawal cancellations, rejected payouts and a pending bank transfer; the complaint pages marked the issues resolved[7, 8].
The terms route complaints first to support, then within the casino if support does not resolve them immediately[1]. EGIS is named as the independent ADR body operating under Tobique Gaming Commission provisions[1].
Where do 21bit terms exclude players?
The terms exclude players from Sweden from bonuses, promotions, VIP programmes and loyalty-point redemptions[1]. They prohibit VPN use to bypass geographic restrictions and say winnings can be withheld for doing so[1]. Accepted currencies include EUR, USD, AUD, CAD and NOK, plus cryptocurrencies including BTC, ETH, LTC, USDT and XRP[1].
21bit verdict
These limits and the three-times deposit wagering requirement make 21bit a poor fit for players who need flexible access to large balances[1].
21Bit FAQ
How long do 21bit withdrawals take?
The casino aims to process a request within 72 hours after approval; actual duration depends on payment method and verification status[1].
What are 21bit's withdrawal limits?
The euro limits are €1,000 daily, €5,000 per rolling seven days and €15,000 monthly[1].
How does 21bit pay amounts above €15,000?
The terms let the casino pay them in monthly instalments of up to €15,000[1].
What wagering does a 21bit bonus require?
The standard requirement is 45x unless the specific bonus provides otherwise[2].
Can players in Sweden use 21bit bonuses?
No. The terms exclude Swedish players from bonuses, promotions, VIP programmes and loyalty-point redemptions[1].
What did a player report about 21bit on Trustpilot in October 2026?
A player reported that an XRP deposit was not credited and support gave changing explanations[4].
More on 21Bit
- 21Bit Review (2026): Legit? Licence, Owner, Withdrawals & Complaints
- Who Owns 21Bit? Owner, Licence No. & Sister Sites (2026)
- 21Bit Withdrawal Pending? Times, Limits, KYC & What to Do (2026)
- 21Bit Bonus Terms: Wagering, Max Bet & Max Cashout Explained (2026)
- All casinos with source-checked facts
Compare by verified facts
How we checked. We read 21Bit's terms and help pages, the licence register and regulator records on the dates shown under Sources, and stored a copy of each page where the site allowed it. Complaint figures marked "reported" come from platforms that block our fetcher; they were read through web search and are dated. We did not deposit, play or withdraw (payout testing: not performed). Methodology.
Sources
- www.21bit.com/terms-and-conditions — operator document, clauses 1.1, 11.8, 11.6, 9.7, 8.4, 9.5, 15.1, 15.5, 2.5, 3.2, 4.1, checked 29 October 2026
- www.21bit.com/en-eu/bonus-terms — operator document, clause GENERAL BONUS TERMS, checked 29 October 2026
- casino.guru/21bit-casino-review — complaint platform (reported via web search, not stored), checked 29 October 2026
- www.trustpilot.com/review/21bit.com — player complaint (reported via web search, not stored), checked 29 October 2026
- casino.guru/complaints/21bit-casino-player-s-account-remains-open-and-funds — player complaint (reported via web search, not stored), checked 29 October 2026
- casino.guru/complaints/21bit-casino-player-s-withdrawal-is-repeatedly-delayed — player complaint (reported via web search, not stored), checked 29 October 2026
- www.askgamblers.com/casino-complaints/21bit-casino-asking-the-impossible-again — player complaint (reported via web search, not stored), checked 29 October 2026
- www.askgamblers.com/casino-complaints/21bit-casino-delaying-and-rejecting-payment — player complaint (reported via web search, not stored), checked 29 October 2026
- anjouangaming.com/license-register/ — licence register, clause ALSI-202508056-FI2, checked 27 October 2026
