21.co.uk · Review

21.co.uk Review (2026): Legit? Licence, Owner, Withdrawals & Complaints

By the Casino Reviews Global editorial team. Updated 31 October 2026. Facts checked 27–28 October 2026 against 21.co.uk's own pages, licence registers and regulator records.

The live casino deposit offer requires a £10 deposit within seven days of registration and 1x wagering on live casino games within seven days to receive £5 in Golden Chips^[1]. Trustpilot reviews reported on 29 October 2026 give the company a 2.2 TrustScore from 1,431 reviews^[2].

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21.co.uk key facts

21.co.uk licence and register

The UK Gambling Commission register lists LeoVegas Gaming PLC as licence holder for 21.co.uk under active licence 039198-R-319450-029^[3]. The Commission’s 2022 notice names LeoVegas as running 21.co.uk^[8].

21.co.uk’s terms give company number C59314 and registered office Level 7, The Plaza Business Centre, Bisazza Street, SLM 1640, Sliema, Malta^[6]. See the 21.co.uk operator and licence page for these company details^{[3, 6]}.

21.co.uk owner and sister sites

21.co.uk’s terms define “Group” as MGM Resorts International and its direct and indirect subsidiaries, including the operator^[6]. The terms list LeoVegas, BetMGM, BetUK, Pink Casino, Slot Boss and 21.co.uk as brands^[6]. The UKGC register lists six domains under the same licence holder, LeoVegas Gaming PLC^[3].

How long do 21.co.uk withdrawals take?

Withdrawals can take up to five working days, depending on payment method. The minimum withdrawal is £10^[4]. 21.co.uk charges no withdrawal fee, though a payment provider may deduct one. For withdrawals below £10, the terms allow a reasonable processing fee^{[4, 6]}.

21.co.uk requires name, address and date of birth verification before gambling and can perform identity, credit and other checks before account activities, including withdrawals^[6]. It can request personal ID, proof of address and source-of-funds records such as bank statements, payslips or tax returns^[6].

What does the 21.co.uk bonus require?

The live casino deposit offer requires at least £10 deposited within seven days of registration. After qualifying, the player must wager the deposit 1x on live casino games within seven days to receive £5 in Golden Chips^[1]. The chips expire three days after crediting^[1].

Slots, Instants and Slingo do not count toward wagering requirements^[1]. Minimal-risk wagering includes bets covering more than 65% of possible combinations; it can lead to the bonus, prizes and possible winnings being revoked^[1]. A single-round bet of 25% or more of the deposit is prohibited, and winnings may be removed^[1].

What do players report about 21.co.uk?

Trustpilot reviews reported on 29 October 2026: 1,431 reviews, a TrustScore of 2.2, and 11 reviews in the previous 12 months. Trustpilot says the company replied to 100% of negative reviews^[2]. Casino Guru complaints reported on 29 October 2026: 2 total, with 0 opened, 0 unresolved, 0 resolved and 2 rejected. Its page also reports 1 complaint directly about the casino in its current database^[7].

A player reported on Casinomeister in August 2024 that an account review held a withdrawal; Casinomeister says the casino reported unlocking the account and paying €3,858^[5]. A player reported on Trustpilot in May 2026 that a verification review had lasted nine weeks with a withdrawal held^[2]. Multiple complaints reported from 2024 to 2026 describe delayed or held withdrawals alongside verification or account reviews^[9].

What did the UK Gambling Commission find about LeoVegas at 21?

On 3 August 2022, the UK Gambling Commission announced that LeoVegas would pay a £1.32 million penalty for social responsibility and anti-money laundering failures^[8]. The notice names LeoVegas as the operator running 21.co.uk and four other sites^[8].

Our verdict on 21.co.uk

The five-working-day withdrawal window and reports of review-related delays make payment timing a key consideration. The bonus rules also restrict eligible games and betting strategies^{[4, 5, 2, 1]}.

More on 21.co.uk

• 21.co.uk Review (2026): Legit? Licence, Owner, Withdrawals & Complaints
• Who Owns 21.co.uk? Owner, Licence No. & Sister Sites (2026)
• 21.co.uk Withdrawal Pending? Times, Limits, KYC & What to Do (2026)
• 21.co.uk Bonus Terms: Wagering, Max Bet & Max Cashout Explained (2026)
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How we checked. We read 21.co.uk's terms and help pages, the licence register and regulator records on the dates shown under Sources, and stored a copy of each page where the site allowed it. Complaint figures marked "reported" come from platforms that block our fetcher; they were read through web search and are dated. We did not deposit, play or withdraw (payout testing: not performed). Methodology.