21LuckyBet · Review

21LuckyBet Review (2026): Legit? Licence, Owner, Withdrawals & Complaints

By the Casino Reviews Global editorial team. Updated 31 October 2026. Facts checked 27–28 October 2026 against 21LuckyBet's own pages, licence registers and regulator records.

Trustpilot reported 44 reviews and a TrustScore of 1.7 out of 5 as of 29 October 2026^[1]. Its terms let the company change or end promotions at any time; previously awarded bonuses are unaffected by those changes^[2].

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21LuckyBet key facts

21luckybet licence

The UK Gambling Commission register lists 21luckybet.com under ProgressPlay Limited’s licence 039335-R-319313-021, with White Label status. It lists 115 domains under the same licence holder^[3]. The register names ProgressPlay Limited as licence holder; 21luckybet’s terms name ProgressPlay Ltd. as operator^{[3, 2]}.

21luckybet operator and address

21luckybet’s terms name ProgressPlay Ltd. as operator and give its address as Soho Office, 3A, Punchbowl Centre, Elia Zammit Street, St. Julians, STJ3154, Malta^[2]. ProgressPlay’s partner page describes ProgressPlay Limited as its “valued partner”^[7].

21luckybet withdrawals

Complaint listings include delayed or disputed withdrawals, including an unresolved AskGamblers complaint about a player’s unpaid $1,000 withdrawal^{[6, 4]}. Its terms list payment options including PayPal, Trustly, Zonda, Ecopayz and BitBayPay^[2]. PayviaPhone deposits incur a 15% processing fee, deducted from the deposit^[2].

21luckybet bonus terms

Its terms let the company change or terminate bonuses and promotions at any time. Previously awarded bonuses are unaffected by those changes^[2].

21luckybet complaints

Trustpilot reported 44 reviews and a TrustScore of 1.7 out of 5 as of 29 October 2026^[1]. Casino Guru reported 4 complaints as of that date: 1 resolved and 3 rejected^[5]. AskGamblers reported 2 unresolved complaints as of 29 October 2026^[6].

Trustpilot player reports include slow withdrawals and no weekend processing in February 2025^[1], and verification remaining pending after documents were provided in December 2024^[1]. AskGamblers listed an unresolved player complaint about a verified player’s unpaid $1,000 withdrawal^[6].

21luckybet regulator record

On 21 August 2025, the UK Gambling Commission said ProgressPlay Limited would pay a £1 million fine and receive a warning after failures that included inadequate systems and processes to monitor customer activity^[8]. The Commission said the breaches occurred between August 2021 and August 2024^[8]. It expected a third-party audit after the licence review concluded^[8]. The Commission notice also says the operator paid £175,718 in 2022^[8].

21luckybet verdict

Complaint listings include an unresolved player report about a $1,000 withdrawal^[6]. The licence entry and recurring payment complaints make this a cautious choice for players focused on withdrawals^{[3, 4]}.

More on 21LuckyBet

• 21LuckyBet Review (2026): Legit? Licence, Owner, Withdrawals & Complaints
• Who Owns 21LuckyBet? Owner, Licence No. & Sister Sites (2026)
• 21LuckyBet Withdrawal Pending? Times, Limits, KYC & What to Do (2026)
• 21LuckyBet Bonus Terms: Wagering, Max Bet & Max Cashout Explained (2026)
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How we checked. We read 21LuckyBet's terms and help pages, the licence register and regulator records on the dates shown under Sources, and stored a copy of each page where the site allowed it. Complaint figures marked "reported" come from platforms that block our fetcher; they were read through web search and are dated. We did not deposit, play or withdraw (payout testing: not performed). Methodology.