24 Spin · Review

24 Spin Review (2026): Legit? Licence, Owner, Withdrawals & Complaints

Verdict: Licensed, but withdrawals wait for ID checksThe UK Gambling Commission lists Jumpman Gaming Limited under licence 039175-R-319452-025, and 24 Spin names it as operator[3, 4]. Withdrawals stay pending during ID review, then take 1–5 working days to reach a bank account[5].

New players can claim up to 500 Starburst free spins with no deposit, 10x wagering and a £50 maximum conversion[1]. Casino Guru reported 0 complaints as of 29 October 2026[2].

24 Spin key facts

LicenceUK Gambling Commission, 039175-R-319452-025; White Label status[3]
Licence holderJumpman Gaming Limited[3, 4]
Brand ownerPlay Gamified Limited[4]
Withdrawal processing1–5 working days after the pending period expires[5]
Pending withdrawalHeld while ID documents are reviewed[5]
CurrencyGBP only[5]
Deposit fee£2.50 on all deposits[5]
New-player promotionUp to 500 Starburst free spins; no deposit required; 10x wagering; £50 maximum conversion[1]
Complaint countCasino Guru reported 0 complaints as of 29 October 2026[2]
Official site24spin.com

How is 24 Spin licensed?

The UK Gambling Commission register lists Jumpman Gaming Limited as licence holder under number 039175-R-319452-025. It records 24spin.com as a White Label domain run under that licence and lists 148 domains under the same licence holder[3].

Who owns 24 Spin?

Play Gamified Limited owns the 24 Spin brand, and Jumpman Gaming Limited operates it[4].

How long do 24 Spin withdrawals take?

Rejected ID documents return pending withdrawals to the account balance within 48 hours[5].

Identification is required for a first withdrawal. Customers can submit documents after registering or when asked at withdrawal[5]. Required documents include a driving licence or passport and a recent utility bill dated within the last three months[5].

24 Spin can request source-of-funds and source-of-wealth documents. Its terms let it withhold winnings and suspend or terminate an account if the information cannot be proven[5]. Deposits and withdrawals use GBP only[5]. All deposits incur a £2.50 transaction fee[5]. Deposit methods include Visa Debit, MasterCard Debit, Maestro, Paysafe Card, Pay by Mobile, PayPal, Neteller and Skrill[5].

What does 24 Spin’s bonus require?

The general Bonus Policy requires wagers totalling ten times the original bonus funds awarded before the remaining eligible balance can convert to real money[5].

Unless promotion-specific terms say otherwise, excluded games include blackjack, roulette, bingo, table games, live casino and progressive jackpot games[5]. Promotion-specific terms take precedence if they conflict with the general Bonus Policy[5].

How can you complain about 24 Spin?

Casino Guru reported 0 complaints as of 29 October 2026, with 0 opened, unresolved, resolved or rejected[2].

24 Spin directs customers to contact its Customer Care Team at the address given in the operator's terms within three months of the issue occurring[6].

What is 24 Spin’s regulator record?

The UK Gambling Commission register lists Jumpman Gaming Limited as the licence holder for 24spin.com under licence 039175-R-319452-025. The register records the domain as a White Label domain run under that licence[3].

Is 24 Spin right for you?

The no-deposit offer combines 10x wagering with a £50 maximum conversion[1]. The register lists 24spin.com as a White Label domain under Jumpman Gaming Limited’s licence[3].

24 Spin FAQ

Which company operates 24 Spin?

Jumpman Gaming Limited operates 24 Spin, and Play Gamified Limited owns the brand[4].

How long do 24 Spin withdrawals take?

Bank processing takes 1–5 working days after the pending period expires[5].

Why does 24 Spin keep a withdrawal pending?

The review period allows the casino to check identification documents[5].

What is 24 Spin’s new-player offer?

New players can get up to 500 Starburst free spins; the offer requires valid debit card verification[1].

How can you complain to 24 Spin?

Send a complaint to the address given in the operator's terms within three months of the issue[6].

Which currency does 24 Spin use for withdrawals?

The casino uses GBP for both deposits and withdrawals[5].

More on 24 Spin

Compare by verified facts

How we checked. We read 24 Spin's terms and help pages, the licence register and regulator records on the dates shown under Sources, and stored a copy of each page where the site allowed it. Complaint figures marked "reported" come from platforms that block our fetcher; they were read through web search and are dated. We did not deposit, play or withdraw (payout testing: not performed). Methodology.

Sources

  1. www.24spin.com/ — operator document, clause Homepage promotion, checked 29 October 2026
  2. casino.guru/24spin-casino-review — complaint platform (reported via web search, not stored), checked 29 October 2026
  3. www.gamblingcommission.gov.uk/downloads/business-licence-register-domain-names.csv — licence register, clause 039175-R-319452-025, checked 27 October 2026
  4. www.24spin.com/privacy-policy — operator document, clause Privacy Policy, checked 29 October 2026
  5. www.24spin.com/terms-and-conditions — operator document, clauses Banking Policy, Your 24 Spin account, Bonus Policy 1.7 Wagering requirements, Bonus Policy 1.10 Eligible and excluded games, Bonus Policy 1.1 Application of this Policy, checked 29 October 2026
  6. www.24spin.com/faqs — operator document, clause How do I make a complaint, checked 29 October 2026