29Black · Review

29Black Review (2026): Legit? Licence, Owner, Withdrawals & Complaints

Verdict: Licensed, but withdrawals are capped and can be delayedAnjouan Gaming lists LunaGate Ltd as licence holder for ALSI-202411007-FI1, and 29black.com’s terms name LunaGate Ltd as operator[5, 2]. Non-VIP withdrawals are capped at €5,000 per seven days, requests are processed within five banking days but can take longer, and wins above €50,000 can be paid in monthly instalments[2].

The homepage advertises a 200% bonus and 50 free spins; welcome-bonus winnings are capped at eight times the bonus amount[1, 2]. Trustpilot reported 41 reviews as of 30 October 2026, and AskGamblers reported one resolved complaint out of one as of that date[3, 4].

29Black key facts

LicenceAnjouan Gaming licence ALSI-202411007-FI1; valid until 3 November 2026[5]
Licence holder and operatorLunaGate Ltd[5, 2]
Company registration number15812[2]
Registered officeHamchako, Mutsamudu, Autonomous Island of Anjouan, Union of Comoros[6]
Withdrawal processingWithin five banking days; can take longer[2]
Non-VIP withdrawal caps€2,000 per day and €5,000 per seven days[2]
Large winsWins above €50,000 can be paid in monthly instalments capped at €50,000 each[2]
Homepage promotion200% bonus plus 50 free spins[1]
Welcome-bonus winnings capEight times the bonus amount[2]
Trustpilot41 reviews reported as of 30 October 2026[3]
Restricted locationsThe terms list 18 jurisdictions[2]
Official site29black.com

29black licence and register

Anjouan Gaming’s register lists LunaGate Ltd as licence holder for ALSI-202411007-FI1, with valid status and expiry on 3 November 2026[5]. The terms give LunaGate Ltd’s company registration number as 15812[2]. Disputes are governed by Anjouan law and subject to Anjouan courts and arbitration under applicable law[2].

29black operator and registered office

LunaGate Ltd operates 29black.com, and its registered office is at Hamchako, Mutsamudu, Autonomous Island of Anjouan, Union of Comoros[2, 6].

29black withdrawals: times, limits and verification

Withdrawal requests are processed within five banking days; payment channels, additional account checks and public holidays can extend that time[2]. Only one withdrawal can be pending at a time; depending on the method, only one request may be made in a 24-hour period[2].

Non-VIP players can withdraw up to €2,000 per day and €5,000 in any seven-day period[2]. VIP players have no daily limit and can withdraw up to €8,000 per seven days[2]. The terms let 29black pay wins above €50,000 in monthly instalments capped at €50,000 each; progressive jackpot wins are paid in full[2].

Additional verification can apply to any withdrawal or withdrawal amount[2]. Enhanced verification is required when a customer deposits or withdraws more than €5,000 and can include source-of-funds or source-of-wealth documents[6]. Deposits must be wagered at least once before withdrawal[2].

29black bonus terms

The homepage advertises a 200% bonus plus 50 free spins[1]. The terms cap winnings from the welcome bonus at eight times the bonus amount, and winnings from later bonuses at 20 times the bonus amount[2].

Playson, Booongo, Ka Gaming, Spinomenal, Habanero, Leander, GMW, Concept Gaming and Ortiz games do not count towards casino bonus wagering[2]. Using slot special features such as gamble, buy bonus, buy free spins or bonus hunt during an active bonus can forfeit the bonus and associated winnings[2].

29black player reports

Trustpilot reported 41 reviews as of 30 October 2026, with a TrustScore of 3.5 out of 5; the page reported 32% one-star reviews and replies to 64% of negative reviews[3]. Casino Guru reported one relevant complaint as of 30 October 2026[7]. AskGamblers reported one resolved complaint out of one as of 30 October 2026, with an average amount of $2,532[4].

A player reported on AskGamblers in July 2026 that repeated ID requests left the withdrawal status unclear; the casino said verification was approved and payment processed[4]. A player reported on Trustpilot in August 2026 that a withdrawal waited six days, followed by a proof-of-residence request and another withdrawal that still yielded no payment[3]. A player reported on Casino Guru in August 2026 that a €460 withdrawal was rejected pending address verification and a later crypto withdrawal was not received[8].

Customers can email complaints to website support, and the operator says it will use best efforts to resolve them promptly[2].

29black restricted countries

The terms bar residents of Aruba, Bonaire, Bulgaria, Comoros, Curacao, Cyprus, Iran, Iraq, Israel, Myanmar, North Korea, Saba, Singapore, St Maarten, Statia, the U.S.A., U.S.A. dependencies and Ukraine from registering or using the services[2]. The operator can refuse customers from other countries at its discretion[2].

Using a VPN, proxy or similar service to mask or manipulate a player’s real location can lead to account blocking and forfeiture of all account balances without prior notice[2].

29black verdict

Choose 29black only if its withdrawal limits and possible payout instalments suit you. The licence identifies LunaGate Ltd as holder, while the terms set those payout conditions[5, 2].

29Black FAQ

How long do 29black withdrawals take?

Processing is set at five banking days, with payment channels, account checks or public holidays able to extend it[2].

What is 29black’s non-VIP weekly withdrawal limit?

Non-VIP players can withdraw €5,000 per seven days, with a separate daily cap of €2,000[2].

Can 29black split a large win into payments?

Yes. The terms let the casino pay wins above €50,000 in monthly instalments capped at €50,000 each; progressive jackpots are paid in full[2].

What does 29black’s homepage promote?

It advertises a 200% bonus and 50 free spins[1].

Which countries does 29black restrict?

The terms bar residents of Aruba, Bonaire, Bulgaria, Comoros, Curacao, Cyprus, Iran, Iraq, Israel, Myanmar, North Korea, Saba, Singapore, St Maarten, Statia, the U.S.A., U.S.A. dependencies and Ukraine[2].

What does Anjouan Gaming’s register list for 29black?

The register names LunaGate Ltd as holder of licence ALSI-202411007-FI1, valid until 3 November 2026[5].

More on 29Black

Compare by verified facts

How we checked. We read 29Black's terms and help pages, the licence register and regulator records on the dates shown under Sources, and stored a copy of each page where the site allowed it. Complaint figures marked "reported" come from platforms that block our fetcher; they were read through web search and are dated. We did not deposit, play or withdraw (payout testing: not performed). Methodology.

Sources

  1. 29black.com/en — operator document, clause Homepage — Promotions, checked 30 October 2026
  2. 29black.com/en/terms-of-service — operator document, clauses Terms of Service — Bonus rules, Terms of Service — Introduction, Terms of Service — Withdrawals, Terms of Service — Your Account — Legal requirements, Terms of Service — Agreement & Admissibility, Terms of Service — Payouts, Terms of Service — Deposits, Terms of Service — Wagering requirements, Terms of Service — Bonuses and Bonus money, Terms of Service — Complaints, Terms of Service — Fraudulent activity, checked 30 October 2026
  3. www.trustpilot.com/review/29black.com — complaint platform (reported via web search, not stored), checked 30 October 2026
  4. www.askgamblers.com/casino-complaints/29black-casino-withdrawal-pending-no-response — complaint platform (reported via web search, not stored), checked 30 October 2026
  5. anjouangaming.com/license-register/ — licence register, clause ALSI-202411007-FI1, checked 27 October 2026
  6. 29black.com/en/aml-policy — operator document, clauses AML Policy — Introduction, AML Policy — Three-Step Verification Process — Step 3 - Enhanced Verification, checked 30 October 2026
  7. casino.guru/29black-casino-review-1 — complaint platform (reported via web search, not stored), checked 30 October 2026
  8. casino.guru/complaints/29black-casino-player-s-withdrawal-has-been-delayed-1 — player complaint (reported via web search, not stored), checked 30 October 2026