ACR Poker · Review
ACR Poker Review (2026): Legit? Licence, Owner, Withdrawals & Complaints
International Processing Services SA owns and operates ACR Poker[1]. The Anjouan register lists the company as holder of licence ALSI-202607066-FI2, valid until 30 July 2027[2]. Crypto withdrawals are limited to one per 24 hours and five per week, e-wallets to one every seven days, and paper checks to one free check every 30 days[3]. ACR verifies age before paying funds or prizes and can request copies of deposit payment methods[1]. Casino Guru reported 13 complaints as of 28 October 2026: 2 resolved and 11 rejected[4]. Reddit players reported delayed or denied withdrawals[5, 6, 7].
ACR Poker key facts
| Licence | Anjouan Gaming (AOGA), ALSI-202607066-FI2; valid until 30 July 2027[2] |
|---|---|
| Operator | International Processing Services SA[1] |
| Company number | 155667334[1] |
| Registered address | Corregimiento, Ciudad de Panamá, Distrito Panamá, Provincia Panamá, Panamá[1] |
| Crypto payout frequency | One per 24 hours, up to five per week[3] |
| E-wallet payout frequency | One every seven days[3] |
| Paper checks | One free check every 30 days; additional checks in that period cost $65[3] |
| Payout wait | Wait at least 72 hours before requesting a payout[3] |
| Age verification | Verified before funds or prizes are paid[1] |
| Casino Guru complaints | 13 reported on Casino Guru as of 28 October 2026: 2 resolved, 11 rejected[4] |
| Trustpilot reviews | 179 reviews reported on Trustpilot as of 28 October 2026; TrustScore 4.5/5 (the page also displays 4.4)[8] |
| Official site | acrpoker.eu |
ACR Poker’s licence
Anjouan Gaming (AOGA) lists International Processing Services SA as holder of licence ALSI-202607066-FI2, with valid status and an expiry date of 30 July 2027[2]. ACR Poker’s terms say International Processing Services SA owns and operates ACR Poker[1]. The terms give the company registration number as 155667334 and its registered address as Corregimiento, Ciudad de Panamá, Distrito Panamá, Provincia Panamá, Panamá[1].
ACR Poker’s related domains
The Anjouan register lists five domains under the same licence holder, including acrpoker.eu, blackchippoker.io, truepoker.eu and yapoker.com[2]. ACR’s terms allow one account, regardless of which site a player uses to create access[1].
How do ACR Poker withdrawals work?
Players must wait at least 72 hours before requesting a payout[3]. Crypto withdrawals are limited to one payout per 24 hours and up to five per week; e-wallet withdrawals are limited to one every seven days[3]. Person-to-person withdrawals are limited to one per week[3]. One paper check every 30 days is free; each additional check requested in that period costs $65[3]. Paper-check and person-to-person withdrawals are processed Monday to Friday only[3].
ACR verifies player age before paying funds or prizes[1]. It can require a copy of any payment method used to fund deposits and a written acknowledgement of deposits funded by any payment method[1]. ACR’s terms allow it to seize funds held in relevant real-money accounts[1]. Reddit players reported a delayed $10,000 crypto cashout, denied $125 crypto withdrawals and requests for identity documents[5, 6, 9].
ACR Poker’s account terms
ACR’s terms allow one account per user across its sites[1]. The operator can amend the agreement at any time, with or without notice; posted amendments bind users[1]. ACR can terminate the agreement immediately and unilaterally for non-compliance, any reason or no reason[1].
ACR Poker complaints
Casino Guru reported 13 complaints as of 28 October 2026: 0 opened, 0 unresolved, 2 resolved and 11 rejected[4]. Trustpilot reported 179 reviews as of 28 October 2026, with a TrustScore of 4.5/5; the page also displays 4.4, and 40% of negative reviews had received a reply[8].
A player reported on Reddit in October 2024 that a $10,000 crypto cashout had been pending for several days[5]. A player reported on Reddit in August 2024 that ACR repeatedly denied $125 crypto withdrawals to their wallet[6]. A player reported on Reddit in November 2024 that ACR requested ID, a utility bill and other documents for a BTC withdrawal[9]. A player reported on Reddit in June 2025 that withdrawal methods were unavailable despite verification, then later said access had been restored for a $70 withdrawal[10]. Multiple Reddit complaints report withdrawal delays or blocked methods; several commenters said they received funds after delays[7].
ACR’s terms require disputes to be reported by email and say the Poker Room’s decision is final and binding[1].
Where is ACR Poker restricted?
ACR’s terms bar residents of Australia and its territories, Belgium, Bulgaria, Cyprus, Estonia, France and its territories, Germany, Greece, Hungary, Israel, Italy, North Korea, South Korea, the Netherlands and its territories, Slovakia, Spain, Sweden and Turkey from viewing the site or using games accessed through software downloads[1]. The terms separately bar citizens of Australia, Bulgaria, Cyprus, Germany, Greece, Hungary, the Netherlands and Slovakia, and residents of Washington State, Kentucky, Delaware, Louisiana, Maryland, Michigan, Mississippi, Nevada and New Jersey from downloading or using the game software[1]. Customers can use Bitcoin, Ethereum, Litecoin and Tether[11].
ACR Poker account suspensions
On 17 January 2024, ACR’s Poker Room decided to suspend accounts and subject them to additional scrutiny[12].
ACR Poker verdict
The Anjouan register lists licence ALSI-202607066-FI2 as valid and names International Processing Services SA as licence holder[2]. ACR’s terms name the company as owner and operator[1]. Crypto withdrawals are limited to five per week, e-wallet withdrawals to one every seven days, and players must wait at least 72 hours before requesting a payout[3].
ACR Poker FAQ
Who operates ACR Poker?
ACR Poker’s terms name International Processing Services SA as its owner and operator[1].
Which licence covers ACR Poker?
Anjouan Gaming (AOGA) lists acrpoker.eu under licence ALSI-202607066-FI2, held by International Processing Services SA and valid until 30 July 2027[2].
How often can I withdraw cryptocurrency from ACR Poker?
Crypto payouts are limited to one per 24 hours and up to five per week[3].
How long must I wait before requesting an ACR Poker payout?
Players must wait at least 72 hours before requesting a payout[3].
What checks apply before ACR Poker withdrawals?
ACR verifies age before paying funds or prizes and can require copies of deposit payment methods and written acknowledgements of deposits[1].
How many complaints does Casino Guru report about ACR Poker?
Casino Guru reported 13 complaints as of 28 October 2026: 2 resolved and 11 rejected[4].
Which countries does ACR Poker restrict?
ACR’s terms list restrictions on site access and separately list citizens and US state residents who cannot download or use the software[1].
More on ACR Poker
- ACR Poker Review (2026): Legit? Licence, Owner, Withdrawals & Complaints
- Who Owns ACR Poker? Owner, Licence No. & Sister Sites (2026)
- ACR Poker Withdrawal Pending? Times, Limits, KYC & What to Do (2026)
- ACR Poker Bonus Terms: Wagering, Max Bet & Max Cashout Explained (2026)
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Compare by verified facts
How we checked. We read ACR Poker's terms and help pages, the licence register and regulator records on the dates shown under Sources, and stored a copy of each page where the site allowed it. Complaint figures marked "reported" come from platforms that block our fetcher; they were read through web search and are dated. We did not deposit, play or withdraw (payout testing: not performed). Methodology.
Sources
- www.acrpoker.eu/terms-conditions/ — operator document, clauses Site footer, 3.1, 5. SECURITY, 1.1 Creating Your Account, 3.3, 11. AMENDMENT, 10. TERMINATION, 7. PLAYER GAME CONDUCT, 14. SPECIFIC GEOGRAPHIC RESTRICTION, 1.4, checked 28 October 2026
- anjouangaming.com/license-register/ — licence register, clause ALSI-202607066-FI2, checked 27 October 2026
- faq.acrpoker.eu/category/withdrawals/withdrawal-other-information/ — operator document, clauses How frequently can I request a withdrawal?, Do you process withdrawals on the weekend?, checked 28 October 2026
- casino.guru/acr-poker-casino-review — complaint platform (reported via web search, not stored), checked 28 October 2026
- www.reddit.com/r/poker/comments/1gffwye — player complaint (reported via web search, not stored), checked 28 October 2026
- www.reddit.com/r/poker/comments/1et40g0 — player complaint (reported via web search, not stored), checked 28 October 2026
- complaint summary (web search), 28 October 2026
- www.trustpilot.com/review/www.acrpoker.eu — complaint platform (reported via web search, not stored), checked 28 October 2026
- www.reddit.com/r/poker/comments/1h0370e — player complaint (reported via web search, not stored), checked 28 October 2026
- www.reddit.com/r/poker/comments/1lh36jc/acr_wont_let_me_withdraw_my_balance_what_should_i/ — player complaint (reported via web search, not stored), checked 28 October 2026
- www.acrpoker.eu/about-us/ — operator document, clause Cryptocurrency: The Game Changer, checked 28 October 2026
- www.acrpoker.eu/news/response-to-recent-security-concerns/ — operator document, checked 28 October 2026
