Aldex · Withdrawals

Aldex Withdrawal Pending? Times, Limits, KYC & What to Do (2026)

Q: How long does a player have to dispute an Aldex withdrawal transaction?

A transaction claim to Aldex must be raised within 30 days.

By the Casino Reviews Global editorial team. Updated 31 October 2026. Facts checked 27–28 October 2026 against Aldex's own pages, licence registers and regulator records.

Verdict: Avoid if you need to withdraw more than 50 USDT dailyStandard withdrawals are limited to 50 USDT daily and 1,500 USDT monthly^[1]. Aldex requires identity and residence documents before withdrawal, and final accreditation times depend on payment method and network status^{[1, 2]}.

VIP limits are 500 USDT daily and 15,000 USDT monthly^[1].

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How long do Aldex withdrawals take?

Aldex aims for instant processing, while final accreditation times depend on payment method and network status^[1]. A player reported on Casino Guru on 25 October 2026 that a withdrawal had gone unpaid for over a week; the report also described a rejected proof-of-address document and blocked resubmission^[3].

Aldex withdrawal limits

Standard users can withdraw up to 50 USDT daily and 1,500 USDT monthly^[1]. VIP users can withdraw up to 500 USDT daily and 15,000 USDT monthly^[1].

What checks does Aldex require?

Users must provide items specified by the MLRO before any withdrawal or when a deposit threshold is reached^[2]. Required documents include government-issued ID and proof of residence no older than three months^[2]. Aldex can require proof of source of wealth and source of funds^[2].

Why can an Aldex withdrawal be held?

Withdrawals must use the same method used for deposit, and anonymous payment methods and third-party accounts are forbidden^[2]. Aldex can freeze funds and block accounts indefinitely during an ongoing AML investigation^[2].

What to do if an Aldex withdrawal is pending

Contact Aldex support with the transaction details and requested verification documents^[2].
Raise a transaction claim within 30 days^[4].
If dissatisfied after Aldex's final internal decision, submit a formal complaint to the relevant licensing authority in Anjouan^[4].

Aldex withdrawal complaints

Casino Guru reported one complaint as of 30 October 2026, with one opened and none resolved, rejected, or unresolved in the reported counts^[5]. A player reported on Casino Guru on 25 October 2026 that a withdrawal had gone unpaid for over a week and proof-of-address resubmission was reportedly blocked after the original document was rejected; the complaint was open^[3].

Aldex FAQ

How much can a VIP withdraw from Aldex?

Aldex's listed VIP ceiling is 500 USDT daily and 15,000 USDT monthly^[1].

Does Aldex require identity checks before a withdrawal?

Aldex requires government-issued ID and proof of residence no older than three months^[2].

Which payment method must Aldex use for a withdrawal?

Aldex requires withdrawal to use the same method as the deposit^[2].

How long does a player have to dispute an Aldex withdrawal transaction?

A transaction claim to Aldex must be raised within 30 days^[4].

Where can players take an Aldex complaint after its final decision?

Aldex's policy allows a formal complaint to the relevant licensing authority in Anjouan^[4].

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