Asino · Review

Asino Review (2026): Legit? Licence, Owner, Withdrawals & Complaints

By the Casino Reviews Global editorial team. Updated 31 October 2026. Facts checked 27–28 October 2026 against Asino's own pages, licence registers and regulator records.

Processing withdrawal requests is targeted within 72 hours of approval; actual payout timing depends on method and verification status^[1]. Asino advertises a welcome package of up to €1,700 plus 800 free spins. Active bonuses cap bets and exclude jackpot and bonus-buy games^{[2, 3]}. Casino Guru reported 20 complaints about Asino as of 30 October 2026, including 8 resolved and 11 rejected; AskGamblers reported 5 complaints, all resolved, as of 30 October 2026^{[4, 5]}.

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Asino key facts

Asino licence and register

Anjouan Gaming lists Metlait SRL as licence holder for Asino’s licence ALSI-202509073-FI2. The register marks it valid until 29 September 2027 and lists 29 domains under the same licence holder^[6]. Asino’s terms identify Metlait SRL as owner and operator^[1].

Metlait SRL’s Costa Rican company registration number is 3-102-911867, and its registered address is El Guayaval, Residencial La Campina Casa Numero Q -11, Cartago, El Guarco, Tejar, 30801, Costa Rica^[1]. See the owner and licence page for company details, the withdrawal rules for payout terms and the bonus terms for wagering restrictions.

Asino owner and licence holder

Asino’s terms name Metlait SRL as owner and operator, and the Anjouan register lists it as licence holder^{[6, 1]}. The register lists 29 domains under the same licence holder^[6].

Metlait SRL’s registration number is 3-102-911867, and its registered address is in Costa Rica^[1]. See the operator and licence page for the company record, the withdrawals page for payout terms and the bonus rules for wagering conditions.

How long do Asino withdrawals take?

Asino targets processing withdrawal requests within 72 hours of approval. Actual payout timing depends on the payment method and verification status^[1]. The minimum withdrawal is €20 or equivalent; the listed fiat equivalents include $20, NOK 200, CAD/NZD/AUD 20, ZAR 350 and INR 1,700. The crypto minimum is the equivalent of €20^[1].

Deposits must be wagered three times before withdrawal; unmet requirements can result in a processing fee or refusal^[1]. Verification keeps requests pending until all required checks are complete^[1]. Asino can request government-issued photo ID, proof of address and proof of payment; video verification may be required if documents cannot be supplied in Latin or Cyrillic script^[1]. Intermediary bank fees may apply to bank transfers, typically up to €16^[1].

What wagering does Asino require for bonuses?

Asino advertises a welcome package of up to €1,700 plus 800 free spins^[2]. Deposit bonuses carry wagering requirements; 35x is an example, not a single multiplier for every bonus^[3]. While a bonus is active, the maximum bet is €5 or the listed currency equivalent unless that bonus’s special terms set another cap. Exceeding the cap can lead to confiscated winnings^[3].

Jackpot and bonus-buy games are excluded from bonus promotions^[3]. Asino can cancel free-spin bonuses and associated winnings at its sole discretion if it suspects promotion abuse or if the deposit used to receive the spins has not been wagered three times, excluding table-game bets^[3].

Asino complaint reports

Casino Guru reported 20 complaints about Asino as of 30 October 2026: 1 opened, 0 unresolved, 8 resolved and 11 rejected^[4]. AskGamblers reported 5 Casino Complaint Service complaints as of 30 October 2026; all 5 were resolved, and the page showed an average response time of 20 hours^[5].

A player reported on Casino Guru on 28 April 2025 that a frozen game erased displayed winnings. The casino disputed the amount, and the complaint was closed for insufficient evidence^[7]. A player reported on Casino Guru on 1 December 2025 that the account was blocked after a partial payout. The casino said the remaining withdrawal was processed, and the player confirmed resolution^[8].

A player reported on Casino Guru on 26 February 2025 that the balance was reduced and the account closed. The review found bets above the active bonus maximum, and the complaint was rejected^[9]. A player reported on AskGamblers that the account was deactivated after verification and a €5,000 win; the complaint page says the case was resolved^[10].

Asino initially handles complaints through its Support Team and escalates them within the casino if they cannot be resolved immediately^[1]. Its terms identify EGIS as an independent ADR body for unresolved disputes^[1].

Which countries does Asino restrict?

Asino prohibits real-money play by users from Afghanistan, American Samoa, Bahrain, Belarus, Belgium, Brazil, the British Indian Ocean Territory, Bulgaria, Canada’s provinces of New Brunswick and Ontario, the Central African Republic, China, Cuba, Cyprus, the Democratic Republic of the Congo, Estonia, Georgia, Gibraltar, Greece, Guam, Guernsey, Haiti, Hawaii, Iran, Iraq, Israel, Japan, Jersey, Latvia, Libya, Lithuania, Malta, Myanmar, the Netherlands, North Korea, the Northern Mariana Islands, Poland, Puerto Rico, Romania, Russia, Salvador, Somalia, South Sudan, Syria, Ukraine, the United Kingdom, the United States, Venezuela, the Virgin Islands and Yemen^[1].

Sweden is excluded from bonuses, promotions, VIP programs and loyalty point exchanges^[1]. Using a VPN to bypass geographic restrictions is prohibited and may lead to confiscation of winnings^[1]. Asino accepts EUR, USD, AUD, CAD, NOK, NZD, ZAR, INR, BTC, BCH, ETH, DOGE, LTC, USDT, XRP, BNB, ADA and TRX^[1].

Asino verdict

Metlait SRL holds Asino’s valid Anjouan Gaming licence^{[6, 1]}. Deposits must meet the wagering condition before withdrawal, and processing is subject to verification and payment method^[1].

More on Asino

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Is this your casino? Claim your profile free: update withdrawal and bonus facts, add your official response, and get a dofollow link to your site.

How we checked. We read Asino's terms and help pages, the licence register and regulator records on the dates shown under Sources, and stored a copy of each page where the site allowed it. Complaint figures marked "reported" come from platforms that block our fetcher; they were read through web search and are dated. We did not deposit, play or withdraw (payout testing: not performed). Methodology.