BetDEX · Review
BetDEX Review (2026): Legit? Licence, Owner, Withdrawals & Complaints
BetDEX applies checks before processing withdrawals, and players are responsible for money-transfer fees[1]. Its 10% winning-trade rebate was capped at $100 and expired in 2025[2]. Trustpilot’s 2 reviews and 3.1 TrustScore were reported on Trustpilot as of 30 October 2026[3].
BetDEX key facts
| Regulator | Anjouan Gaming (AOGA)[4] |
|---|---|
| Licence | ALSI-092404022-FI2; valid until 14 April 2027[4] |
| Contracting entity | Stucktaymore Limited[1] |
| Parent company | BetDEX Labs, Inc.[1] |
| Withdrawal routes | Fiat off-ramp where available, or a wallet previously used to fund the account[1] |
| Withdrawal checks | Controls and checks apply before processing[1] |
| Transfer fees | The player is responsible for fees incurred transferring money[1] |
| Rebate promotion | 10% on winning trades during the first 7 days, capped at $100; expired in 2025[2] |
| Trustpilot | 2 reviews; TrustScore 3.1, reported on Trustpilot as of 30 October 2026[3] |
| Official site | betdex.com |
BetDEX licence
Anjouan Gaming lists Stucktaymore Limited as licence holder under licence ALSI-092404022-FI2, with valid status and an expiry date of 14 April 2027[4]. Stucktaymore is the contracting entity for all players[1].
BetDEX requires users to be at least 18, or older where required in some jurisdictions[1].
The BetDEX owner page identifies the contracting entity and licence holder[4, 1].
BetDEX owner and accounts
Stucktaymore Limited is a subsidiary of BetDEX Labs, Inc. and the contracting entity for BetDEX players[1].
BetDEX allows one active account. Its terms let it treat multiple accounts as one joint account[1]. Additional accounts can have promotions, bonuses, free bets and winnings voided[1].
How do BetDEX withdrawals work?
BetDEX sends withdrawals through a fiat off-ramp provider where available, or to a wallet previously used to fund the account[1]. It applies controls and checks before processing withdrawals of winnings or refunds of unplayed deposits[1].
Players are responsible for fees charged or incurred transferring money to and from the account[1]. Refunds of unplayed deposits go through the same method used for the deposit[1].
BetDEX can require additional information, documents or verification before completing a withdrawal[1]. Verification can involve a passport or driving licence, address information, and sometimes bank statements or other proof of wealth[5]. Deposits must come from a payment source legally owned by the customer[1].
What is the BetDEX rebate?
The BetDEX Exchange offer gave new users a 10% rebate on winning trades during their first seven days, up to $100 back[2]. Users had to opt in and complete KYC[2]. The offer expired at 17:00 UTC on 31 April 2025[2].
BetDEX complaints
Trustpilot’s 2 reviews and 3.1 TrustScore were reported on Trustpilot as of 30 October 2026; Trustpilot showed 1 review in the last 12 months[3].
A player reported on Trustpilot in June 2025 that an 8 USDT wallet transfer was not credited and support did not respond[3].
BetDEX says players can email a complaint and that it will respond within 48 hours[1].
Where can BetDEX be used?
BetDEX’s terms allow use only by residents of jurisdictions where the service is not prohibited. They direct users to Appendix 3 for prohibited jurisdictions[1].
Players can use fiat or digital currency[1].
BetDEX verdict
Stucktaymore Limited has a valid Anjouan Gaming licence entry[4]. BetDEX applies withdrawal checks and places transfer fees on the player[1]. Its advertised rebate has expired[2].
BetDEX FAQ
What licence does BetDEX have?
Anjouan Gaming lists Stucktaymore Limited under licence ALSI-092404022-FI2, valid until 14 April 2027[4].
How does BetDEX send withdrawals?
BetDEX uses a fiat off-ramp where available or a wallet previously used to fund the account[1].
Does BetDEX charge withdrawal fees?
Players are responsible for fees incurred transferring money to and from their account[1].
What happened to the BetDEX $100 rebate?
The promotion expired at 17:00 UTC on 31 April 2025[2].
How many reviews does BetDEX have on Trustpilot?
Trustpilot’s 2 reviews and 3.1 TrustScore were reported on Trustpilot as of 30 October 2026[3].
What did a BetDEX player report on Trustpilot?
A player reported in June 2025 that an 8 USDT wallet transfer was not credited and support did not respond[3].
More on BetDEX
- BetDEX Review (2026): Legit? Licence, Owner, Withdrawals & Complaints
- Who Owns BetDEX? Owner, Licence No. & Sister Sites (2026)
- BetDEX Withdrawal Pending? Times, Limits, KYC & What to Do (2026)
- BetDEX Bonus Terms: Wagering, Max Bet & Max Cashout Explained (2026)
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Compare by verified facts
How we checked. We read BetDEX's terms and help pages, the licence register and regulator records on the dates shown under Sources, and stored a copy of each page where the site allowed it. Complaint figures marked "reported" come from platforms that block our fetcher; they were read through web search and are dated. We did not deposit, play or withdraw (payout testing: not performed). Methodology.
Sources
- learn.betdex.com/betdex-exchange/useful-information/terms-of-service — operator document, clauses 7. DEPOSITS, WAGERS, AND WITHDRAWALS — Deposits, 7. DEPOSITS, WAGERS, AND WITHDRAWALS — Withdrawals, Appendix 1 — Country (and/or License) Specific Terms, 4. ELIGIBILITY, 6. USING THE SERVICES, Appendix 2 — I. Registration of Account, Appendix 2 — II. Account Verification, Restrictions and Requirements, 13. COMPLAINTS AND DISPUTE RESOLUTION, checked 30 October 2026
- promos.betdex.com/oddschecker — operator document, clauses Oddschecker Promotional Offer, Promotion Terms and Conditions, checked 30 October 2026
- www.trustpilot.com/review/betdex.com — complaint platform (reported via web search, not stored), checked 30 October 2026
- anjouangaming.com/license-register/ — licence register, clause ALSI-092404022-FI2, checked 27 October 2026
- learn.betdex.com/betdex-exchange/using-the-betdex-exchange/verification — operator document, clause Verification, checked 30 October 2026