Betmaze · Review

Betmaze Review (2026): Legit? Licence, Owner, Withdrawals & Complaints

Verdict: Licensed, but the bonus has a £20 free-spins capThe UK Gambling Commission lists ProgressPlay Limited under licence 039335-R-319313-021 for Betmaze.co.uk[1]. The new-player offer caps free-spins conversion at £20 and sets 30-day and 7-day validity periods[2].

The UK Gambling Commission lists Betmaze.co.uk under ProgressPlay Limited’s licence 039335-R-319313-021[1]. The new-player offer gives 100% up to £50 and 20 Book of Dead spins. Bonus money has 10x wagering within 30 days; free-spins winnings have 10x wagering within 7 days[2]. Free-spins conversion is capped at £20[2]. Casino Guru reported 0 BETMAZE Casino complaints as of 29 October 2026[3].

Betmaze key facts

RegulatorUK Gambling Commission[1]
Licence holderProgressPlay Limited[1, 4]
Licence039335-R-319313-021; status White Label[1]
Listed domains115 under the same licence holder[1]
New-player offer100% up to £50 plus 20 Book of Dead free spins[2]
Bonus wagering10x bonus money within 30 days; 10x free-spins winnings within 7 days[2]
Free-spins conversion cap£20[2]
Payment servicesNeteller, PayPal and MasterCard[2]
Casino Guru complaints0 reported as of 29 October 2026[3]
2025 UKGC action£1,000,000 financial penalty and a third-party audit condition[5]
Official sitebetmaze.co.uk

Betmaze licence

The UK Gambling Commission’s domain register lists Betmaze.co.uk under ProgressPlay Limited’s licence 039335-R-319313-021, with “White Label” status[1].

Betmaze licence holder and domains

ProgressPlay Limited is the licence holder. The UKGC register lists 115 domains under that same licence holder[1].

Betmaze payment methods

Betmaze lists Neteller, PayPal and MasterCard as payment services[2].

Betmaze bonus terms

The new-player offer is 100% up to £50 plus 20 Book of Dead free spins[2]. Bonus money has 10x wagering within 30 days; free-spins winnings have 10x wagering within 7 days[2]. Free-spins conversion is capped at £20[2]. The offer and bonus winnings are valid for 30 days; free spins and their winnings are valid for 7 days from receipt[2]. Withdrawal requests void active or pending bonuses[2].

Betmaze complaints

Casino Guru reported 0 complaints about BETMAZE Casino as of 29 October 2026: 0 opened, 0 unresolved, 0 resolved and 0 rejected[3]. Trustpilot reported 8 reviews and a TrustScore of 2.4 for betmaze.com as of 29 October 2026. An official notice says betmaze.com ceased operating on 29 January 2026 under AG Communications Limited[6].

Betmaze licence holder and UKGC actions

ProgressPlay Limited is Betmaze’s UKGC licence holder[1]. Its head office address is Kolonakiou 26, Office No.18, Agios Athanasios, Limassol, 4103, Cyprus[4]. On 9 May 2025, the UKGC issued a warning, attached conditions to the licence and imposed a £1,000,000 financial penalty against ProgressPlay Limited[5]. The UKGC required a third-party audit within six months of the review’s conclusion[5].

In 2022, ProgressPlay paid £175,718 for social responsibility and anti-money-laundering failures[7]. The UKGC described a failure to implement adequate processes to understand the impact of individual interactions[7].

Betmaze verdict

Betmaze is listed under a UKGC licence held by ProgressPlay Limited[1]. Its offer has a £20 free-spins conversion cap and 10x wagering deadlines of 30 days for bonus money and 7 days for free-spins winnings[2].

Betmaze FAQ

Who holds Betmaze’s UK gambling licence?

The UK Gambling Commission lists ProgressPlay Limited as the holder of licence 039335-R-319313-021 for Betmaze.co.uk[1].

How many complaints did Casino Guru report for Betmaze?

Casino Guru reported 0 complaints as of 29 October 2026[3].

Are the Trustpilot reviews about Betmaze.co.uk?

The 8 reviews are for betmaze.com, which an official notice says ceased operating on 29 January 2026 under AG Communications Limited[6].

What did the UK Gambling Commission require of Betmaze licence holder ProgressPlay Limited in 2025?

On 9 May 2025, the UKGC imposed a £1,000,000 penalty, issued a warning, attached licence conditions and required a third-party audit[5].

What payment services does Betmaze list?

Betmaze lists Neteller, PayPal and MasterCard[2].

What is Betmaze’s free-spins conversion limit?

The offer caps conversion from free spins at £20[2].

More on Betmaze

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How we checked. We read Betmaze's terms and help pages, the licence register and regulator records on the dates shown under Sources, and stored a copy of each page where the site allowed it. Complaint figures marked "reported" come from platforms that block our fetcher; they were read through web search and are dated. We did not deposit, play or withdraw (payout testing: not performed). Methodology.

Sources

  1. www.gamblingcommission.gov.uk/downloads/business-licence-register-domain-names.csv — licence register, clause 039335-R-319313-021, checked 27 October 2026
  2. www.betmaze.co.uk/ — operator document, clauses WELCOME BONUS, Payment services available at Betmaze, checked 29 October 2026
  3. casino.guru/betmaze-casino-review — complaint platform (reported via web search, not stored), checked 29 October 2026
  4. www.gamblingcommission.gov.uk/public-register/business/detail/39335 — licence register, clauses Account number, Head office address, checked 29 October 2026
  5. www.gamblingcommission.gov.uk/public-register/regulatory-action/detail/276 — licence register, clauses Sanction for ProgressPlay Limited, Details, checked 29 October 2026
  6. www.trustpilot.com/review/betmaze.com — complaint platform (reported via web search, not stored), checked 29 October 2026
  7. www.gamblingcommission.gov.uk/news/article/gbp1m-fine-for-online-operator-progressplay-limited — regulator, clause Enforcement article, checked 29 October 2026