Betrino · Review
Betrino Review (2026): Legit? Licence, Owner, Withdrawals & Complaints
The Welcome Bonus requires 50x wagering of bonus money within 30 days and caps conversion at three times the bonus amount[1]. Trustpilot reported 53 reviews and a 1.5 out of 5 TrustScore on Betrino’s profile as of 29 October 2026[2].
Betrino key facts
| UKGC licence | 039335-R-319313-021; ProgressPlay Limited; status: White Label[3] |
|---|---|
| Operator | ProgressPlay Ltd[5] |
| Registered address | Soho Office, 3A, Punchbowl Centre, Elia Zammit Street, St. Julians, STJ3154, Malta[5] |
| Debit card withdrawal | 1 business day processing; 3–7 business days transfer[4] |
| Withdrawal fee | 1%, capped at £3 per withdrawal[4] |
| Verification | ID and age verification before deposit, gambling or free-to-play games[5] |
| Welcome Bonus wagering | 50x bonus money within 30 days[1] |
| Maximum bonus conversion | 3 times the bonus amount[1] |
| Trustpilot | 53 reviews; 1.5 out of 5 as of 29 October 2026[2] |
| Regulator action | UKGC decision of 9 May 2025; £1,000,000 penalty, licence conditions and warning[6] |
| Official site | betrino.com |
Betrino’s licence
The UK Gambling Commission register lists Betrino’s domain under ProgressPlay Limited’s licence 039335-R-319313-021. It labels the domain “White Label” and lists 115 domains under the same licence holder[3]. Betrino’s terms name ProgressPlay Ltd as operator and give its registered address in St. Julians, Malta[5]. The terms give Gambling Commission account number 39335[5].
ID and age verification is required before a player can deposit, gamble or access free-to-play games[5].
Betrino’s operator and related domains
The UK Gambling Commission register lists 115 domains under ProgressPlay Limited’s licence[3].
How long do Betrino withdrawals take?
Debit card withdrawals take one business day to process and 3–7 business days to transfer[4]. PayPal transfers take 3–7 business days[4]. Each withdrawal costs 1%, capped at £3[4].
Withdrawal requests appear as “Pending” and cannot be cancelled[5]. A player must make at least one successful deposit before withdrawing[5]. The company can request Source of Funds or Source of Wealth documents[5].
What are Betrino’s bonus terms?
The Welcome Bonus requires wagering bonus money 50 times within 30 days. Conversion is capped at three times the bonus amount, and the offer and winnings are valid for 30 days[1]. The offer applies to selected games, with contribution varying by game[1]. A withdrawal request voids all active and pending bonuses[1].
Betrino reserves the right to exclude games from bonus play with advance notice[5].
What do players report about Betrino?
Trustpilot reported 53 reviews and a 1.5 out of 5 TrustScore on Betrino’s profile as of 29 October 2026[2].
A player reported on Trustpilot on 10 September 2025 that pending withdrawals were followed by account closure and voided winnings[2]. Another reported on 20 December 2025 that account access was restricted after a withdrawal request and funds remained unpaid for two days[2]. Trustpilot posts in 2025 include multiple reports of delayed or restricted withdrawals and account closure after withdrawal requests, as well as bonus awards not credited as expected[7].
Players must first complain to the gambling business. Betrino’s terms set an initial complaint period of eight weeks[8, 5].
What did the UK Gambling Commission decide about ProgressPlay at Betrino?
On 9 May 2025, the UK Gambling Commission imposed a £1,000,000 penalty under section 121 of the Act, attached conditions to ProgressPlay Limited’s licence and issued a warning[6]. The regulator found failures to comply with paragraphs 1, 4, 9 and 12 of Social Responsibility Code Provision 3.4.3 on customer interaction[6]. The register lists ProgressPlay Limited as the licence holder for Betrino’s domain[3].
Betrino verdict
Betrino’s licence listing identifies ProgressPlay Limited as the licence holder[3]. Players can weigh the listed withdrawal cost and transfer time against the bonus’s wagering requirement and conversion cap[4, 1].
Betrino FAQ
Which UK Gambling Commission licence covers Betrino?
The register lists Betrino under ProgressPlay Limited’s licence 039335-R-319313-021, with status “White Label”[3].
Which company operates Betrino?
Betrino’s terms name ProgressPlay Ltd as operator and give a registered address in St. Julians, Malta[5].
How long do Betrino debit card withdrawals take?
Processing takes one business day and transfer takes 3–7 business days[4].
Does Betrino charge a withdrawal fee?
Yes. The fee is 1% per withdrawal, capped at £3[4].
What wagering applies to Betrino’s Welcome Bonus?
The bonus rules require 50 times the bonus amount to be wagered within 30 days, with conversion capped at three times the bonus[1].
What did the UK Gambling Commission decide about ProgressPlay in 2025 at Betrino?
On 9 May 2025, it imposed a £1,000,000 penalty, attached licence conditions and issued a warning over customer interaction failures[6].
More on Betrino
- Betrino Review (2026): Legit? Licence, Owner, Withdrawals & Complaints
- Who Owns Betrino? Owner, Licence No. & Sister Sites (2026)
- Betrino Withdrawal Pending? Times, Limits, KYC & What to Do (2026)
- Betrino Bonus Terms: Wagering, Max Bet & Max Cashout Explained (2026)
- All casinos with source-checked facts
Best-of lists featuring this casino
How we checked. We read Betrino's terms and help pages, the licence register and regulator records on the dates shown under Sources, and stored a copy of each page where the site allowed it. Complaint figures marked "reported" come from platforms that block our fetcher; they were read through web search and are dated. We did not deposit, play or withdraw (payout testing: not performed). Methodology.
Sources
- www.betrino.com/ — operator document, clause Welcome Bonus, checked 29 October 2026
- www.trustpilot.com/review/betrino.com — complaint platform (reported via web search, not stored), checked 29 October 2026
- www.gamblingcommission.gov.uk/downloads/business-licence-register-domain-names.csv — licence register, clause 039335-R-319313-021, checked 27 October 2026
- www.betrino.com/withdrawals/ — operator document, clauses Withdrawal Methods — Debit Cards, Withdrawals, Withdrawal Methods — Debit Cards and PayPal, checked 29 October 2026
- www.betrino.com/terms-and-conditions/ — operator document, clauses A. General, E. Account Registration, Clause 9, H. Deposit and Withdrawals, E. Account Registration, Clause 10, J. Bonus Policy, B. Definitions, checked 29 October 2026
- www.gamblingcommission.gov.uk/public-register/regulatory-action/detail/276 — licence register, clause Regulatory action 276, checked 29 October 2026
- complaint summary (web search), 29 October 2026
- www.gamblingcommission.gov.uk/public-register/business/detail/39335 — licence register, clause Complaints, checked 29 October 2026