Bezy · Review

Bezy Review (2026): Legit? Licence, Owner, Withdrawals & Complaints

Verdict: Licensed, but withdrawals can stall during checksThe UK Gambling Commission lists Jumpman Gaming Limited as Bezy’s licence holder[1]. Withdrawals stay pending during ID review, and player reports describe delays or blocks linked to verification and account reviews[2, 6].

The UK Gambling Commission lists Jumpman Gaming Limited as Bezy’s licence holder under licence 039175-R-319452-025[1]. Withdrawals remain pending during identity document review; after verification, bank payments should take 1–5 working days[2]. The first-deposit Matchup Bonus has 10x wagering and conversion capped at lifetime deposits, up to £250[3]. Trustpilot reviews and TrustScore were reported as 18 reviews and 1.8/5 as of 29 October 2026; Casino Guru reported two complaints, one resolved and one rejected, as of that date[4, 5].

Bezy key facts

LicenceUK Gambling Commission, 039175-R-319452-025; White Label status[1]
Licence holderJumpman Gaming Limited[1]
Brand ownerJupiter Gaming[7]
Company registrationAlderney number 1858[7]
Withdrawal timingPending during ID review; processed within 24 hours of verification, then 1–5 working days to bank[2]
Withdrawal checksRequests can be subject to additional due diligence and account activity and verification checks[2]
First deposit promotion50% match up to £100 on a first-ever £10 deposit; 10x wagering[3]
Bonus conversion capLifetime deposits, capped at £250[3]
Trustpilot18 reviews; TrustScore 1.8/5; 94% one-star, reported as of 29 October 2026[4]
Casino Guru complaints2 reported: 1 resolved, 1 rejected, as of 29 October 2026[5]
Official sitebezy.co.uk

Bezy licence and register

The UK Gambling Commission lists Bezy’s .co.uk domain under Jumpman Gaming Limited licence 039175-R-319452-025 with White Label status. The domain runs under that licence, which has 148 domains listed under the same licence holder[1]. Bezy names Jumpman Gaming Limited as its operator[3]. The company is registered in Alderney under number 1858, at La Corvee House, La Corvee, Alderney, Channel Islands, GY9 3TQ[7, 3].

Bezy owner and sister sites

Bezy is owned by Jupiter Gaming and operated by Jumpman Gaming Limited[7]. The UK Gambling Commission lists 24spin.com and Amigoslots.com among the 148 domains under Jumpman Gaming Limited’s licence[1].

Bezy withdrawals: times and checks

Bezy keeps withdrawals pending while it reviews and verifies identity documents. After the applicable documents are verified, pending withdrawals are processed within 24 hours; bank payments should then take 1–5 working days[2].

Identification is required for a first withdrawal. Bezy accepts valid photo ID, such as a driving licence or passport, and a utility bill dated within the last three months[2]. Its terms let it request additional documents, including the front of registered cards and proof of other payment methods, as well as source-of-funds and source-of-wealth documents[2]. Withdrawal requests can undergo additional due diligence, account activity checks and verification checks[2].

Players reported withdrawal delays or blocks linked to verification or account reviews on Trustpilot, and a Casino Guru withdrawal complaint was marked resolved after funds arrived following initial delays[8, 4, 6].

Bezy bonus terms

The first-ever deposit offer is a 50% match up to £100 on a £10 deposit, with 10x wagering[3]. Maximum bonus conversion equals lifetime deposits, up to £250[3].

Unless promotion-specific terms say otherwise, wagers on blackjack, roulette, bingo, table games, live casino and progressive jackpot games do not count toward wagering[2]. If Bezy reasonably believes a player breached its acceptable-use clause, its terms let it cancel bonuses, void winnings, suspend or close the account, and report the matter to relevant authorities[2].

Bezy complaints

Trustpilot reviews and TrustScore were reported as 18 reviews, a score of 1.8/5 and 94% one-star as of 29 October 2026[4]. Casino Guru reported two complaints as of that date: one resolved and one rejected[5].

A player reported on Casino Guru in August 2024 that a withdrawal had been outstanding for under two weeks; the complaint page says funds arrived after initial delays, and the case was marked resolved[8]. Players reported on Trustpilot in October and November 2024 that verification problems or account reviews delayed withdrawals[4]. A Trustpilot reviewer alleged in May 2025 that winnings could not be withdrawn after completing verification[4].

Bezy directs customers to start complaints with its Customer Care Team at the address given in the operator's terms within three months of the issue. Jumpman Gaming Limited has appointed eCOGRA for ADR[9, 10].

Bezy regulator record

On 17 May 2022, the Gambling Commission reported that investigations revealed social responsibility failures[11].

Bezy verdict

Bezy’s licence is held by Jumpman Gaming Limited[1]. The payout process depends on document review, and player reports describe delays tied to verification or account reviews[2, 6].

Bezy FAQ

What licence does Bezy.co.uk use?

The UK Gambling Commission lists Bezy.co.uk under Jumpman Gaming Limited licence 039175-R-319452-025 with White Label status[1].

Who operates Bezy and who owns the brand?

Jumpman Gaming Limited is the operator, and Jupiter Gaming is named as the brand owner[3, 7].

How long do Bezy withdrawals take?

Once documents are verified, the pending stage ends within 24 hours, followed by 1–5 working days for bank processing[2].

What does Bezy require for a first withdrawal?

Bezy requires valid ID, such as a driving licence or passport, and a recent utility bill dated within three months[2].

How much wagering does Bezy’s first-deposit offer require?

The 50% Matchup Bonus carries 10x wagering; its conversion cap is based on lifetime deposits and tops out at £250[3].

What withdrawal issue did Bezy players report?

Trustpilot reviewers described verification problems and account reviews holding up withdrawals[4, 6].

More on Bezy

Compare by verified facts

How we checked. We read Bezy's terms and help pages, the licence register and regulator records on the dates shown under Sources, and stored a copy of each page where the site allowed it. Complaint figures marked "reported" come from platforms that block our fetcher; they were read through web search and are dated. We did not deposit, play or withdraw (payout testing: not performed). Methodology.

Sources

  1. www.gamblingcommission.gov.uk/downloads/business-licence-register-domain-names.csv — licence register, clause 039175-R-319452-025, checked 27 October 2026
  2. www.bezy.co.uk/terms-and-conditions — operator document, clauses Banking Policy, Your Bezy account, Bonus Policy 1.10 Eligible and excluded games, Acceptable Use, checked 29 October 2026
  3. www.bezy.co.uk/promotions/welcome-offer — operator document, clauses Welcome Offer, Footer, checked 29 October 2026
  4. uk.trustpilot.com/review/bezy.co.uk — complaint platform (reported via web search, not stored), checked 29 October 2026
  5. casino.guru/bezy-casino-review — complaint platform (reported via web search, not stored), checked 29 October 2026
  6. complaint summary (web search), 29 October 2026
  7. www.bezy.co.uk/privacy-policy — operator document, clause Privacy Policy, checked 29 October 2026
  8. casino.guru/complaints/bezy-casino-player-believes-that-their-withdrawal — player complaint (reported via web search, not stored), checked 29 October 2026
  9. www.bezy.co.uk/faqs — operator document, clause How do I make a complaint, checked 29 October 2026
  10. www.jumpmangaming.com/terms-and-conditions — law / regulator, clause Complaints and disputes — UK customers, checked 29 October 2026
  11. www.gamblingcommission.gov.uk/news/article/online-gambling-businesses-face-gbp675-000-regulator — regulator, checked 29 October 2026