Bilbet · Withdrawals

Bilbet Withdrawal Pending? Times, Limits, KYC & What to Do (2026)

Verdict: Avoid if you need unrestricted monthly withdrawalsBilbet's terms require full KYC on any withdrawal request and cap monthly withdrawals at €5,000 or €10,000 depending on the balance[1, 2]. Its terms let the company restrict payment or withdrawal pending identity checks or for another reason at its discretion based on the legal framework[2].

Its terms set a minimum withdrawal of €10 per transaction[1].

How long do Bilbet withdrawals take?

A player reported on Trustpilot in May 2024 that a withdrawal remained in processing and verification took 15–20 days[3]. A player reported on Trustpilot in August 2024 waiting over 15 hours without a clear support update[3].

Bilbet withdrawal limits and fees

The minimum withdrawal is €10 per transaction or its equivalent in another currency[1]. If the balance is at least ten times total deposits, Bilbet limits withdrawals to €5,000 per month; otherwise, the monthly maximum is €10,000[1].

Bilbet charges no withdrawal commission if the deposit has been wagered at least once. Otherwise, its terms let the company deduct 8%, with a €4 minimum or equivalent in the account currency[1]. Withdrawals normally go to the original payment method; Bilbet can allow another method at its discretion, subject to additional security checks[1].

What does Bilbet require for KYC?

Full KYC is compulsory when lifetime deposits exceed €5,000, when any withdrawal is requested, or when a transaction is deemed suspicious[2]. Bilbet requires government-issued photo ID, a selfie holding that ID, and a bank statement or utility bill[2].

Its terms let Bilbet restrict service, payment or withdrawal pending identity verification, or for another reason at its discretion based on the legal framework[2]. A player reported on Trustpilot in October 2024 that verification was requested after a win and the account was then blocked[3].

Why can a Bilbet withdrawal be delayed?

A player reported on Casino Guru in March 2025 that submitted verification documents received no response; the complaint was marked unresolved[4]. A player reported on Casino Guru in November 2025 that the account was blocked after withdrawal verification and that the casino did not respond to the complaint[5].

What can you do about a pending Bilbet withdrawal?

  1. Contact Bilbet Customer Service through the website links using the email address registered to the account[1].
  2. If the dispute concerns a wager, lodge it within three days from the date the wager was decided[1].
  3. If efforts to resolve the dispute fail, Bilbet's terms provide for settlement via arbitration. The terms apply the law in force in the State of Anjouan, Union of Comoros[1].

Bilbet withdrawal complaints

Casino Guru's search-reported pattern identified withdrawal delays, often alongside verification requests, in at least three complaints[6].

A player reported on Casino Guru in July 2026 that a balance was frozen and a withdrawal delayed; the complaint closed after the player stopped responding[7]. A player reported on Casino Guru in August 2026 that a withdrawal was delayed; the complaint was marked resolved after player confirmation[8]. Trustpilot reported 206 reviews as of 29 October 2026, including 24 in the last 12 months. Trustpilot said the rating was unavailable due to a breach of guidelines and that it removed fake reviews[3]. A player reported on Trustpilot in October 2024 that withdrawal requests were rejected and support repeatedly instructed them to wait[3].

Bilbet FAQ

What is Bilbet's monthly withdrawal maximum?

The limit is €5,000 when the balance is at least ten times total deposits, and €10,000 otherwise[1].

Does Bilbet require KYC before a withdrawal?

Yes. Bilbet requires full KYC on any withdrawal request[2].

Which documents does Bilbet require for KYC?

Bilbet requires government-issued photo ID, a selfie holding the ID, and a bank statement or utility bill[2].

Does Bilbet charge a withdrawal fee?

Bilbet charges no commission if the deposit has been wagered once; otherwise, the company is entitled to deduct 8%, with a minimum of €4 or equivalent[1].

How can a player dispute a Bilbet wager?

Bilbet's terms require a dispute within three days from the date the wager was decided; arbitration is available if resolution efforts fail[1].

More on Bilbet

Compare by verified facts

How we checked. We read Bilbet's terms and help pages, the licence register and regulator records on the dates shown under Sources, and stored a copy of each page where the site allowed it. Complaint figures marked "reported" come from platforms that block our fetcher; they were read through web search and are dated. We did not deposit, play or withdraw (payout testing: not performed). Methodology.

Sources

  1. static.bilbet.com/statics/resources/terms-and-conditions-bilbet.com.pdf — operator document, clauses 8.1, 8.6, 8.2, 8.4, 21.1, 21.4, 21.6, 25.6, checked 29 October 2026
  2. static.bilbet.com/statics/resources/KYC-policy-bilbet.com.pdf — operator document, clauses KYC Process, KYC Policy, checked 29 October 2026
  3. www.trustpilot.com/review/bilbet.com — player complaint (reported via web search, not stored), checked 29 October 2026
  4. casino.guru/complaints/bilbet-casino-player-s-withdrawal-is-delayed-due-to — player complaint (reported via web search, not stored), checked 29 October 2026
  5. casino.guru/complaints/bilbet-casino-player-s-account-has-been-closed-after — player complaint (reported via web search, not stored), checked 29 October 2026
  6. complaint summary (web search), 29 October 2026
  7. casino.guru/complaints/bilbet-casino-withdrawal-of-player-s-winnings-has — player complaint (reported via web search, not stored), checked 29 October 2026
  8. casino.guru/complaints/bilbet-casino-player-believes-that-their-withdrawal — player complaint (reported via web search, not stored), checked 29 October 2026