Bingo Aliens · Review

Bingo Aliens Review (2026): Legit? Licence, Owner, Withdrawals & Complaints

Verdict: Licensed, but bonus conversion is capped at £250The UK Gambling Commission lists Jumpman Gaming Limited as licence holder for Bingo Aliens’ domain[4]. After a deposit, bonus conversion is capped at the lowest of eligible bonus balance, lifetime deposits and £250[1].

Withdrawals stay pending during ID review; after the pending period expires, bank processing takes 1–5 working days[1]. The first-deposit Mega Wheel spin does not guarantee a prize, and Welcome Offer Free Spins have 10x wagering[2]. Trustpilot reviews and TrustScore were reported on 29 October 2026 as 2 reviews and 2.9[3]. Individual Trustpilot players reported no payouts in December 2025 and an unpaid withdrawal in April 2026[3].

Bingo Aliens key facts

LicenceUK Gambling Commission, 039175-R-319452-025; White Label[4]
Licence holderJumpman Gaming Limited[4]
Company numberAlderney registration 1858[5]
CurrencyGBP only[1]
Withdrawal processing1–5 working days to bank after the pending period ends[1]
First withdrawal ID checkIdentification is required to process the first withdrawal[1]
First-deposit promotionOne free Mega Wheel spin; prize not guaranteed[2]
Wagering10x for Welcome Offer Free Spins[2]
Bonus conversion capLowest of eligible balance, lifetime deposits and £250 after a deposit[1]
Regulatory actionJumpman Gaming Limited will pay £500,000[6]
ComplaintsTrustpilot: 2 reviews and TrustScore 2.9, reported on 29 October 2026[3]
Official sitebingoaliens.com

Bingo Aliens licence

The UK Gambling Commission register lists Jumpman Gaming Limited as licence holder for licence 039175-R-319452-025. Bingo Aliens’ domain is a white label under that licence, which lists 148 domains under the same licence holder[4]. The casino terms identify Great Britain regulation under account number 39175[1].

The owner and licence page gives Jumpman Gaming Limited’s company number and the brand owner[5].

Bingo Aliens owner and sister sites

Bingo Aliens’ privacy policy says Three Lucky Ducks owns the brand and Jumpman Gaming Limited operates it. Jumpman Gaming Limited is registered in Alderney as number 1858, at La Corvee House, La Corvee, Alderney, Channel Islands, GY9 3TQ[2, 5]. Jumpman Gaming’s privacy policy names Dove Slots as an example of a Jumpman Gaming site[7].

Bingo Aliens withdrawals

Withdrawals stay pending while ID documents are reviewed. Once the pending period expires, bank processing takes 1–5 working days[1]. Identification is required for the first withdrawal; documents can be supplied after registration or when requested at withdrawal[1]. Documents include a driving licence or passport and a utility bill dated within the previous three months[1].

The terms let the casino request source-of-funds and wealth documents[1]. Pay by Mobile deposits incur a £2.50 transaction fee[1]. The withdrawal page gives the complaint contact and submission deadline[8].

Bingo Aliens bonus terms

The first-deposit offer gives a free Mega Wheel spin, and a prize is not guaranteed[2]. Welcome Offer Free Spins have 10x wagering[2].

After a deposit, conversion is capped at the lowest of eligible bonus balance, lifetime deposits and £250. Without a deposit, the cap is the lower of eligible bonus balance or £50[1]. Unless promotion-specific terms say otherwise, excluded games include blackjack, roulette, bingo, table games, live casino and progressive jackpot games[1].

Bingo Aliens complaints

Trustpilot reviews and TrustScore were reported on 29 October 2026 as 2 reviews and 2.9; the page said the reviews were from the preceding 12 months[3]. Casino Guru reported 0 complaints on 29 October 2026[9]. AskGamblers reported 0 complaints on 29 October 2026 and marked the casino profile terminated[10].

A player reported on Trustpilot in December 2025 that they spent a lot and received no payouts[3]. A player reported on Trustpilot in April 2026 that the casino did not respond and would not pay out[3].

For a complaint, contact the Customer Care Team at the address given in the operator's terms within three months of the issue[8].

Bingo Aliens regulator notice

On 17 May 2022, the UK Gambling Commission announced that Jumpman Gaming Limited would pay £500,000 to the National Strategy to Reduce Gambling Harms. The notice said Jumpman ran 243 websites[6].

Bingo Aliens verdict

The licence record and withdrawal process identify Jumpman Gaming Limited as the listed holder and set out ID review followed by a 1–5 working day bank processing period. Bonus conversion has a £250 ceiling after a deposit[4, 1].

Bingo Aliens FAQ

Who operates Bingo Aliens?

Jumpman Gaming Limited operates Bingo Aliens, and Three Lucky Ducks owns the brand[2, 5].

Which UK Gambling Commission licence covers Bingo Aliens?

The register lists Bingo Aliens’ domain under licence 039175-R-319452-025 held by Jumpman Gaming Limited[4].

How long do Bingo Aliens withdrawals take?

Bank processing takes 1–5 working days after the pending period ends[1].

What ID does Bingo Aliens request for a first withdrawal?

A first withdrawal requires identification; typical documents include a passport or driving licence and a utility bill dated within three months[1].

What wagering applies to the Bingo Aliens Welcome Offer Free Spins?

Welcome Offer Free Spins have 10x wagering[2].

What did the UK Gambling Commission require Jumpman Gaming Limited to pay in 2022 at Bingo Aliens?

The Commission announced a £500,000 payment to the National Strategy to Reduce Gambling Harms[6].

More on Bingo Aliens

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How we checked. We read Bingo Aliens's terms and help pages, the licence register and regulator records on the dates shown under Sources, and stored a copy of each page where the site allowed it. Complaint figures marked "reported" come from platforms that block our fetcher; they were read through web search and are dated. We did not deposit, play or withdraw (payout testing: not performed). Methodology.

Sources

  1. www.bingoaliens.com/terms-and-conditions — operator document, clauses Banking Policy, 1.11 Maximum bonus conversion, Your Bingo Aliens account, 1.10 Eligible and excluded games, checked 29 October 2026
  2. www.bingoaliens.com/promotions/welcome-offer — operator document, clauses Bonus Policy, Welcome Offer promotion, operator statement, checked 29 October 2026
  3. www.trustpilot.com/review/bingoaliens.com — complaint platform (reported via web search, not stored), checked 29 October 2026
  4. www.gamblingcommission.gov.uk/downloads/business-licence-register-domain-names.csv — licence register, clause 039175-R-319452-025, checked 27 October 2026
  5. www.bingoaliens.com/privacy-policy — operator document, clause Privacy Policy, checked 29 October 2026
  6. www.gamblingcommission.gov.uk/news/article/online-gambling-businesses-face-gbp675-000-regulator — regulator, clause 17 May 2022, checked 29 October 2026
  7. www.jumpmangaming.com/privacy-policy — law / regulator, clause Privacy Policy for customers of Jumpman Gaming sites, checked 29 October 2026
  8. www.bingoaliens.com/faqs — operator document, clause How do I make a complaint, checked 29 October 2026
  9. casino.guru/bingo-aliens-casino-review — complaint platform (reported via web search, not stored), checked 29 October 2026
  10. www.askgamblers.com/online-casinos/reviews/bingo-aliens-casino — complaint platform (reported via web search, not stored), checked 29 October 2026