Bingo Crazy · Review

Bingo Crazy Review (2026): Legit? Licence, Owner, Withdrawals & Complaints

Verdict: Licensed, but bonus winnings face a £250 capThe UK Gambling Commission register lists Jumpman Gaming Limited as licence holder for Bingo Crazy under licence 039175-R-319452-025[1]. For customers who have deposited, bonus conversion is capped at the lowest of the remaining eligible bonus balance, lifetime deposits or £250[2].

The UK Gambling Commission register lists Jumpman Gaming Limited as the licence holder for Bingo Crazy under licence 039175-R-319452-025[1]. For customers who have deposited, bonus conversion is capped at the lowest of the remaining eligible bonus balance, lifetime deposits or £250[2]. Withdrawals remain pending during ID review; after the pending period expires, bank processing takes 1–5 working days[2]. New players have a chance to win up to 500 Free Spins on Fluffy Favourites with a £10 minimum fund and 10x wagering[3].

Bingo Crazy key facts

LicenceUK Gambling Commission licence 039175-R-319452-025; White Label status[1]
Licence holderJumpman Gaming Limited[1]
Company numberAlderney registration number 1858[4]
CurrencyGBP only[2]
Withdrawal processing1–5 working days after the pending period expires[2]
First withdrawal IDIdentification is required for the first withdrawal[2]
New player promotionChance to win up to 500 Free Spins on Fluffy Favourites; £10 minimum fund; 10x wagering[3]
Bonus conversion capFor customers who have deposited, the lowest of eligible balance, lifetime deposits or £250[2]
Weekly cashback5% of eligible slots net spend, paid every Friday[3]
TrustpilotTwo reviews and TrustScore 2.9; both displayed reviews are one star[5]
Official sitebingocrazy.com

Bingo Crazy licence

The UK Gambling Commission register lists Jumpman Gaming Limited as licence holder under 039175-R-319452-025 and marks the domain “White Label”, meaning it runs under that licence[1]. Bingo Crazy says Jumpman Gaming Limited operates the site and that the Commission regulates it for UK customers[6, 2]. The register lists 148 domains under the same licence holder[1].

Bingo Crazy owner and operator

Three Lucky Ducks owns the Bingo Crazy brand, and Jumpman Gaming Limited operates it[4]. Jumpman Gaming Limited is registered in Alderney as number 1858, at La Corvee House, La Corvee, Alderney, Channel Islands, GY9 3TQ[4, 6].

How long do Bingo Crazy withdrawals take?

Withdrawals stay pending while identity documents are reviewed. When all applicable documents have been verified, pending withdrawals are processed within 24 hours[2]. After the pending period expires, bank processing takes 1–5 working days[2]. Identification is required for the first withdrawal; accepted documents include a valid driving licence or passport and a recent utility bill dated within the last three months[2]. The casino can request source-of-funds and source-of-wealth documents[2]. Its terms allow it to withhold winnings if terms are breached or required information cannot be proven[2].

Bingo Crazy bonus terms

The new player promotion offers a chance to win up to 500 Free Spins on Fluffy Favourites, with a £10 minimum fund and 10x wagering[3]. Where wagering applies, eligible bonus fund wagers must total ten times the original bonus funds awarded[2]. For customers who have deposited, conversion is capped at the lowest of the remaining eligible bonus balance, lifetime deposits or £250[2]. Weekly cashback pays 5% of eligible slots net spend each Friday, with a £0.10 minimum[3].

Bingo Crazy complaints

Trustpilot displayed two reviews and a TrustScore of 2.9 as of 30 October 2026; both displayed reviews were one star, and the page showed no reviews in the previous 12 months[5]. Casino Guru reported zero complaints as of 30 October 2026[7]. AskGamblers reported no complaints yet as of 30 October 2026[8]. A player reported on Trustpilot in September 2025 that a £10 deposit did not result in the advertised 50 free spins[5]. A player reported on Trustpilot in March 2025 that verified £100 winnings were returned to the balance instead of reaching their account[5]. Bingo Crazy directs customers to contact its Customer Care Team at the address given in the operator's terms within three months of the issue[6].

Bingo Crazy regulator record

On 17 May 2022, the UK Gambling Commission said Jumpman Gaming Limited would pay £500,000 to the National Strategy to Reduce Gambling Harms[9]. The Commission’s actions register says no regulatory actions have been recorded for the business[10].

Bingo Crazy verdict

The UK Gambling Commission lists Jumpman Gaming Limited as licence holder for Bingo Crazy; Three Lucky Ducks owns the brand[1, 4]. For customers who have deposited, bonus conversion is capped at the lowest of remaining eligible bonus funds, lifetime deposits or £250[2]. Withdrawals remain pending for identity review, then bank processing takes 1–5 working days after the pending period[2].

Bingo Crazy FAQ

Who operates Bingo Crazy and holds its UK licence?

Jumpman Gaming Limited operates Bingo Crazy and is listed as licence holder under UK Gambling Commission licence 039175-R-319452-025[1, 6].

Who owns the Bingo Crazy brand?

Three Lucky Ducks owns the Bingo Crazy brand[4].

How long do Bingo Crazy withdrawals take?

After the pending period expires, bank processing takes 1–5 working days; verified pending withdrawals are processed within 24 hours[2].

What documents does Bingo Crazy require for a first withdrawal?

Identification is required for the first withdrawal; documents include a valid driving licence or passport and a utility bill dated within the last three months[2].

What does the Bingo Crazy new player promotion include?

New players have a chance to win up to 500 Free Spins on Fluffy Favourites with a £10 minimum fund and 10x wagering[3].

How does Bingo Crazy weekly cashback work?

The promotion pays 5% of eligible slots net spend each Friday, with a £0.10 minimum cashback[3].

What did the UK Gambling Commission say Jumpman Gaming Limited would pay in 2022 at Bingo Crazy?

On 17 May 2022, the Commission said Jumpman Gaming Limited would pay £500,000 to the National Strategy to Reduce Gambling Harms[9].

More on Bingo Crazy

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How we checked. We read Bingo Crazy's terms and help pages, the licence register and regulator records on the dates shown under Sources, and stored a copy of each page where the site allowed it. Complaint figures marked "reported" come from platforms that block our fetcher; they were read through web search and are dated. We did not deposit, play or withdraw (payout testing: not performed). Methodology.

Sources

  1. www.gamblingcommission.gov.uk/downloads/business-licence-register-domain-names.csv — licence register, clause 039175-R-319452-025, checked 27 October 2026
  2. www.bingocrazy.com/terms-and-conditions — operator document, clauses Bonus Policy 1.11 Maximum bonus conversion, Banking Policy, Your Bingo Crazy account, Introduction, Bonus Policy 1.7 Wagering requirements, checked 29 October 2026
  3. www.bingocrazy.com/promotions — operator document, clauses Welcome Offer, Weekly Cashback, checked 29 October 2026
  4. www.bingocrazy.com/privacy-policy — operator document, clause Privacy Policy, checked 29 October 2026
  5. www.trustpilot.com/review/www.bingocrazy.com — complaint platform (reported via web search, not stored), checked 30 October 2026
  6. www.bingocrazy.com/faqs — operator document, clauses FAQs — footer, How do I make a complaint, checked 29 October 2026
  7. casino.guru/bingo-crazy-casino-review — complaint platform (reported via web search, not stored), checked 30 October 2026
  8. www.askgamblers.com/online-casinos/reviews/bingo-crazy-casino — complaint platform (reported via web search, not stored), checked 30 October 2026
  9. www.gamblingcommission.gov.uk/news/article/online-gambling-businesses-face-gbp675-000-regulator — regulator, checked 29 October 2026
  10. www.gamblingcommission.gov.uk/public-register/business/detail/actions/39175 — licence register, clause Regulatory actions, checked 29 October 2026