Bongo · Review

Bongo Review (2026): Legit? Licence, Owner, Withdrawals & Complaints

By the Casino Reviews Global editorial team. Updated 31 October 2026. Facts checked 27–28 October 2026 against Bongo's own pages, licence registers and regulator records.

Verdict: Licensed, but verification can hold winningsThe Curaçao Gaming Authority register lists BMbit N.V. as licence holder for bongo.gg under active licence OGL/2024/650/0284^[3]. Bongo’s terms let the company retain funds or winnings until requested documents are submitted^[1].

Bongo’s terms identify Rozert N.V. as “the Company,” give it company number 156146 and list its address as 9 Abraham de Veerstraat, Willemstad, Curaçao^[1]. Identity documents can be requested at any time and are required after cumulative deposits reach €2,000 over a rolling 180-day period^[1]. Bonus wagering disables withdrawals until its conditions are complete, and only games under the Bonus games filter qualify^[2].

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Bongo key facts

Licence	Curaçao Gaming Authority licence OGL/2024/650/0284; status Granted / Active^[3]
Register licence holder	BMbit N.V.^[3]
Certificate operator	BMbit N.V.; company number 156146^[4]
Company named in terms	Rozert N.V.; company number 156146^[1]
Address in terms	9 Abraham de Veerstraat, Willemstad, Curaçao^[1]
Identity check threshold	Required at cumulative deposits of €2,000 over a rolling 180-day period; documents can be requested at any time^[1]
Withdrawal restriction	Withdrawals are disabled while bonus wagering conditions remain incomplete^[2]
Restricted territories	Includes Germany, Netherlands, United Kingdom, United States and territories, Sweden and France^[1]
Official site	bongo.gg

Bongo’s licence and operator

The Curaçao Gaming Authority register lists BMbit N.V. as holder of licence OGL/2024/650/0284, with status Granted / Active, and lists 11 domains under that licence holder^[3]. The certificate says bongo.gg is operated by BMbit N.V. and gives company number 156146^[4]. Bongo’s terms identify Rozert N.V. as “the Company,” registered in Curaçao under company number 156146, at 9 Abraham de Veerstraat, Willemstad, Curaçao^[1].

Bongo’s trademark

Bongo’s terms say BMGate Ltd owns the trademark and licensed its use to Rozert N.V.^[1].

Bongo withdrawal checks

Bongo’s terms allow identity documents to be requested at any time and require them when cumulative deposits reach €2,000 over a rolling 180-day period^[1]. Examples include valid ID, passport, identity card, driver’s licence, utility bill, lease contract, bank vouchers or account statements^[1]. The company can retain funds or winnings until requested documents are submitted^[1].

Bonus wagering disables the withdrawal option until its conditions are complete^[2].

Bongo bonus terms

Bongo’s bonus rules require wagering within a specified time and disable withdrawals while bonus conditions remain incomplete^[2]. Only games listed under the Bonus games filter qualify for bonus wagering^[2].

A bet above the bonus amount contributes only the bonus amount toward wagering requirements^[2]. After wagering, the transfer to the real-money account is capped by bonus-account bets made during wagering plus the bonus multiplied by a promotion-specific multiplier^[2].

Bongo complaints

Trustpilot reported 9 reviews and a 3.3 out of 5 TrustScore as of 30 October 2026; the page also displayed a TrustScore image reading 3.5^[5]. A player reported on Trustpilot on 23 June 2026 that a withdrawal was delayed, verification was repeated, and support gave inconsistent explanations^[5]. A Trustpilot reviewer on 4 June 2024 called the casino thieves and deceivers without describing a specific transaction^[5]. AskGamblers reported that a player could not access the account and closed the case after finding management acted under its terms^[6].

Where Bongo is restricted

Bongo’s terms list Afghanistan, Barbados, North Korea, the Democratic Republic of the Congo, Guinea-Bissau, Haiti, Iran, Iraq, Lebanon, Libya, Myanmar, Nicaragua, Pakistan, Panama, Somalia, Sudan, Syria, Venezuela, Yemen and Zimbabwe as Prohibited Territories^[1].

Restricted Territories include the Dutch Caribbean, including Curaçao and Aruba, Germany, the Netherlands, the United Kingdom, the United States and its territories, Serbia, Sweden, Turkey and France^[1]. Where remote gambling is forbidden where a player lives or resides, the terms prohibit using a VPN or other technical measures to circumvent location blocks^[1].

Bongo verdict

Before depositing, account for the possibility that Bongo will hold funds until you submit requested identity documents. Its terms allow requests at any time and require documents at the €2,000 cumulative deposit threshold over a rolling 180-day period^[1].

Bongo FAQ

Who operates Bongo?

The certificate names BMbit N.V. as operator; Bongo’s terms identify Rozert N.V. as “the Company”^{[4, 1]}.

What licence does Bongo hold?

The Curaçao Gaming Authority register lists licence OGL/2024/650/0284 as Granted / Active under BMbit N.V.^[3].

When can Bongo request identity documents?

A request can come at any time, and documents are required after cumulative deposits reach €2,000 over a rolling 180-day period^[1].

Can Bongo hold winnings during verification?

Yes. Its terms give the company the right to retain funds or winnings until requested documents are submitted^[1].

Which countries does Bongo restrict?

Its restricted list includes the Netherlands, United Kingdom, United States and territories, Sweden, Turkey and France^[1].

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