Caeser · Review
Caeser Review (2026): Legit? Licence, Owner, Withdrawals & Complaints
Caeser’s terms make withdrawals subject to reasonable wagering activity where applicable[1].
Caeser key facts
| Licence | Anjouan Gaming licence ALSI-202608022-FI1; valid until 11 August 2027[2] |
|---|---|
| Licence holder | Quantum Play Labs Ltd[2] |
| Company number | 16357[1] |
| Registered address | Hamchako, Mutsamudu, Autonomous Island of Anjouan, Union of Comoros[1] |
| Withdrawal checks | Withdrawals can be refused or delayed over fraud, AML or other compliance concerns[1] |
| Wagering before withdrawal | Reasonable wagering activity applies where applicable[1] |
| Payment methods | Visa, Mastercard, Skrill, Neteller, Bitcoin, Ethereum and Tether[1] |
| KYC | Users exceeding specified deposit or withdrawal thresholds need government-issued photo ID and proof of address for enhanced verification[3] |
| VPN rule | VPNs and proxies that mask or manipulate location are prohibited[1] |
| Complaint route | Customer support through the website chat widget[1] |
| Official site | caeser.io |
Caeser’s licence and operator
Anjouan Gaming lists Quantum Play Labs Ltd as the licence holder under licence ALSI-202608022-FI1, with valid status and expiry on 11 August 2027[2]. The website is owned and operated by Quantum Play Labs Ltd and operates under that licence[1].
Caeser accepts Visa, Mastercard, Skrill, Neteller, Bitcoin, Ethereum and Tether[1]. See the operator and licence details[2, 1].
Caeser’s operator details
Quantum Play Labs Ltd has registration number 16357. Its registered address is Hamchako, Mutsamudu, Autonomous Island of Anjouan, Union of Comoros[1].
How does Caeser handle withdrawals?
Users exceeding specified deposit or withdrawal thresholds need government-issued photo ID and proof of address for enhanced verification[3]. Additional verification measures can include source-of-funds documents, bank statements and tax returns[3]. Caeser accepts Visa, Mastercard, Skrill, Neteller, Bitcoin, Ethereum and Tether[1]. If a player closes an account and requests the balance, relevant withdrawal charges apply[1].
What account rules affect Caeser bonuses?
Caeser permits one account per customer[1]. For duplicate accounts, the company can void bets and withdrawal requests, block bonuses and forfeit returns, winnings or bonuses[1]. The company can also void all or part of a bet or transaction if it determines specified circumstances apply[1].
The company can change its terms, and continued use after a change means acceptance[1].
How can you complain to Caeser?
Send complaints to customer support through the website chat widget[1]. The terms say the company reviews transaction disputes and its judgment is final[1]. Anjouan law, courts and arbitration apply[1].
Which countries does Caeser exclude?
Caeser bars registration or use from American Samoa, Australia, Austria, Comoros, Germany, Guam, Iran, Myanmar (Burma), North Korea, Northern Mariana Islands, Puerto Rico, Spain, U.S. Outlying Islands, U.S. Virgin Islands, the United Kingdom and the United States[1]. The terms also exclude all other FATF-blacklisted countries and jurisdictions prohibited by the Anjouan Offshore Financial Authority[1]. The company can refuse customers from other countries at its discretion[1].
VPNs, proxies and similar services or devices that mask or manipulate a player’s real location are prohibited[1]. The terms allow the company to block accounts and forfeit balances without prior notice for fraudulent or improper activity, including location masking with a VPN or proxy[1].
Caeser FAQ
Who operates Caeser and which licence does it use?
Quantum Play Labs Ltd owns and operates the website under Anjouan Gaming licence ALSI-202608022-FI1[1].
How long do Caeser withdrawals take?
Caeser’s terms permit withdrawal delays or refusals over fraud, AML or other compliance concerns[1].
Which countries does Caeser exclude?
Caeser bars the listed jurisdictions, all other FATF-blacklisted countries and jurisdictions prohibited by the Anjouan Offshore Financial Authority[1].
Does Caeser allow VPN use?
No. Caeser’s terms prohibit VPNs and proxies that mask or manipulate a player’s location[1].
What documents can Caeser request for verification?
Threshold-based enhanced verification requires government-issued photo ID and proof of address. High-risk activity or suspected money laundering can prompt requests for source-of-funds documents, bank statements and tax returns[3].
How can players complain to Caeser?
Players can send complaints to Caeser customer support through the website chat widget[1].
More on Caeser
- Caeser Review (2026): Legit? Licence, Owner, Withdrawals & Complaints
- Who Owns Caeser? Owner, Licence No. & Sister Sites (2026)
- Caeser Withdrawal Pending? Times, Limits, KYC & What to Do (2026)
- Caeser Bonus Terms: Wagering, Max Bet & Max Cashout Explained (2026)
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Compare by verified facts
How we checked. We read Caeser's terms and help pages, the licence register and regulator records on the dates shown under Sources, and stored a copy of each page where the site allowed it. We did not deposit, play or withdraw (payout testing: not performed). Methodology.
Sources
- caeser.io/legal/terms — operator document, clauses 7.4 Deposits, 6.2 Payouts, Footer, 5.1 Payments and Accepted Currencies, 2.1.5, 14.1 Complaints, 8.1 Account Closure, 3.1 Multi Accounts, 3.2 Multi Accounts, 2.3.2 Account issues, 1.5, 15.5, checked 30 October 2026
- anjouangaming.com/license-register/ — licence register, clause ALSI-202608022-FI1, checked 27 October 2026
- caeser.io/legal/aml — operator document, clause 2. Know Your Customer (KYC) Procedures, checked 30 October 2026