Carlton Bingo · Review

Carlton Bingo Review (2026): Legit? Licence, Owner, Withdrawals & Complaints

Q: How long do Carlton Bingo bank withdrawals take?

Bank withdrawals take 1–5 working days to reach an account.

By the Casino Reviews Global editorial team. Updated 31 October 2026. Facts checked 27–28 October 2026 against Carlton Bingo's own pages, licence registers and regulator records.

Verdict: Licensed, but bonus winnings are cappedThe UK Gambling Commission lists Carlton Bingo as a white-label domain under Jumpman Gaming Limited’s licence 039175-R-319452-025^[1]. For depositing customers, bonus conversion is capped at the lowest of the remaining eligible bonus, lifetime deposits or £250^[2].

The UK Gambling Commission register lists 148 domains under Jumpman Gaming Limited’s licence^[1]. Bank withdrawals take 1–5 working days to reach a bank account^[2]. New players can get up to 500 free spins on Fluffy Favourites with £10 or more funding^[3].

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Carlton Bingo key facts

Regulator	UK Gambling Commission^[1]
Licence holder	Jumpman Gaming Limited^[1]
Licence number	039175-R-319452-025^[1]
Register status	White Label; domain run under the licence^[1]
Operator	Jumpman Gaming Limited^[3]
Company registration	Alderney number 1858^[4]
Withdrawal processing	1–5 working days to a bank account^[2]
First withdrawal ID check	Identification required before the first withdrawal is processed^[2]
Bonus wagering	10x the original Bonus Funds awarded^[2]
Bonus conversion cap	Lowest of remaining eligible bonus, lifetime deposits or £250 for depositing customers^[2]
Currency	GBP only^[2]
Official site	carltonbingo.com

Carlton Bingo licence

The UK Gambling Commission register lists Carlton Bingo as a white-label domain run under Jumpman Gaming Limited’s licence 039175-R-319452-025. The register lists 148 domains under the same licence holder^[1]. Carlton Bingo names Jumpman Gaming Limited as its operator^[3].

Carlton Bingo ownership

Jumpman Gaming Limited operates Carlton Bingo, and Carltonbingo.com Ltd owns the Carlton Bingo brand^{[3, 4]}. On 17 May 2022, the UK Gambling Commission announced that Jumpman Gaming Limited, which it said ran 243 websites, would pay £500,000^[5].

Carlton Bingo withdrawals

Bank withdrawals take 1–5 working days to reach an account^[2]. A withdrawal remains pending during ID document review. Verified documents lead to processing within 24 hours; rejected documents return pending withdrawals to the balance within 48 hours^[2].

Identification is required for the first withdrawal. Documents include a valid passport or driving licence and a utility bill dated within the last three months. The operator can request source-of-funds and source-of-wealth documents^[2]. Carlton Bingo uses GBP and lists Visa Debit, MasterCard Debit, Maestro, Paysafe Card, Pay by Mobile, PayPal, Neteller and Skrill as payment methods^[2]. Deposits carry a £2.50 transaction fee^[2].

Carlton Bingo bonus terms

New players can get up to 500 free spins on Fluffy Favourites with £10 or more funding^[3]. Bonus Funds must be wagered 10 times before the remaining eligible balance can convert to real money^[2]. For customers who have deposited, conversion is capped at the lowest of remaining eligible Bonus balance, total lifetime deposits or £250. For customers who have not deposited, the cap is the lower of remaining eligible Bonus balance or £50^[2].

Unless the specific promotion terms allow otherwise, Bonus Funds cannot be wagered on blackjack, roulette, bingo, table games, live casino, progressive jackpot games or other games excluded by the promotion terms or eligible games list. Specific promotion terms govern where they conflict with the Bonus Policy^[2].

Carlton Bingo complaints

Start complaints with the Customer Care Team at the address given in the operator's terms within three months of the issue^[6]. The UK Gambling Commission says to first complain to the gambling business about a gambling transaction or service dispute^[7].

Carlton Bingo regulatory action

On 17 May 2022, the UK Gambling Commission announced that Jumpman Gaming Limited, which it said ran 243 websites, would pay £500,000^[5].

Carlton Bingo verdict

Consider Carlton Bingo if its UK Gambling Commission licence and bonus terms suit you. The operator’s bonus cap for depositing customers is the lowest of eligible balance, lifetime deposits or £250^{[1, 2]}.

Carlton Bingo FAQ

What licence does Carlton Bingo use?

The UK Gambling Commission lists Carlton Bingo as a white-label domain under Jumpman Gaming Limited’s licence 039175-R-319452-025^[1].

How long do Carlton Bingo bank withdrawals take?

Bank withdrawals take 1–5 working days to reach an account^[2].

When does Carlton Bingo require identification?

Identification is required for the first withdrawal; documents include photo ID and a recent utility bill^[2].

What is Carlton Bingo’s new-player promotion?

New players can get up to 500 Fluffy Favourites free spins with at least £10 funding and must meet 10x bonus wagering^{[3, 2]}.

What is Carlton Bingo’s bonus conversion limit?

For a customer who has deposited, conversion is capped at the lowest of remaining eligible bonus, lifetime deposits or £250^[2].

How do customers complain to Carlton Bingo?

Contact the Customer Care Team at the address given in the operator's terms within three months of the issue^[6].

What did the UK Gambling Commission announce about Jumpman Gaming Limited in 2022 at Carlton Bingo?

On 17 May 2022, the Commission announced that Jumpman Gaming Limited would pay £500,000^[5].

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