Carlton Games · Review

Carlton Games Review (2026): Legit? Licence, Owner, Withdrawals & Complaints

By the Casino Reviews Global editorial team. Updated 31 October 2026. Facts checked 27–28 October 2026 against Carlton Games's own pages, licence registers and regulator records.

Carlton Games is operated by Jumpman Gaming Limited under UK Gambling Commission licence 039175-R-319452-025^{[1, 2]}. After the pending period expires, bank withdrawals should take 1–5 working days to process^[3]. The first deposit gives one free Mega Reel spin, with 10x wagering and conversion capped at lifetime deposits up to £250^[4]. Casino Guru reported 0 complaints as of 29 October 2026^[5].

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Carlton Games key facts

Carlton Games licence

The UK Gambling Commission register lists Jumpman Gaming Limited as licence holder under licence 039175-R-319452-025 with “White Label” status, meaning the domain runs under that licence^[1]. Carlton Games names Jumpman Gaming Limited as its operator^[2].

The register lists 148 domains under the same licence holder^[1]. Carlton Games’ terms set out withdrawal and bonus conditions^{[3, 4]}.

Carlton Games owner

Carlton Games names Carltonbingo.com ltd as brand owner and Jumpman Gaming Limited as operator^[6]. Jumpman Gaming Limited’s listed business address is La Corvee House, La Corvee, Alderney, Channel Islands, GY9 3TQ^[2].

The UK Gambling Commission register lists 148 domains under Jumpman Gaming Limited’s licence^[1].

Carlton Games withdrawals

After the pending period expires, withdrawals should take 1–5 working days to process to a bank account^[3]. ID is required for the first withdrawal, and Carlton Games can request source-of-funds and source-of-wealth documents^[3].

Deposits and withdrawals use GBP^[3]. Carlton Games charges a £2.50 transaction fee on all deposits^[3]. If submitted ID documents are rejected, pending withdrawals are returned to the balance within 48 hours^[3].

Carlton Games bonus terms

The Welcome Offer gives one free Mega Reel spin on the first deposit^[4]. It requires 10x wagering, and bonus conversion is capped at lifetime deposits up to £250^[4]. Displayed Mega Reel prizes can change at any time without notice^[4].

Carlton Games complaints

Casino Guru reported 0 Carlton Games complaints as of 29 October 2026^[5]. Carlton Games directs players to the address given in the operator's terms and says complaints should be submitted within three months of the issue^[7].

Carlton Games regulator record

Carlton Games names Carltonbingo.com ltd as brand owner and Jumpman Gaming Limited as operator^[6]. The UK Gambling Commission register lists Jumpman Gaming Limited under licence 039175-R-319452-025, with White Label status and 148 domains under the same licence holder^[1].

On 17 May 2022, the UK Gambling Commission said Jumpman Gaming Limited would pay £500,000 in regulatory action^[8].

Carlton Games verdict

Carlton Games operates under a UK Gambling Commission licence. The first-deposit spin requires 10x wagering, and conversion is capped at lifetime deposits up to £250^{[1, 2, 4]}.

More on Carlton Games

• Carlton Games Review (2026): Legit? Licence, Owner, Withdrawals & Complaints
• Who Owns Carlton Games? Owner, Licence No. & Sister Sites (2026)
• Carlton Games Withdrawal Pending? Times, Limits, KYC & What to Do (2026)
• Carlton Games Bonus Terms: Wagering, Max Bet & Max Cashout Explained (2026)
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How we checked. We read Carlton Games's terms and help pages, the licence register and regulator records on the dates shown under Sources, and stored a copy of each page where the site allowed it. Complaint figures marked "reported" come from platforms that block our fetcher; they were read through web search and are dated. We did not deposit, play or withdraw (payout testing: not performed). Methodology.