CasinoChan · Review

CasinoChan Review (2026): Legit? Licence, Owner, Withdrawals & Complaints

By the Casino Reviews Global editorial team. Updated 31 October 2026. Facts checked 27–28 October 2026 against CasinoChan's own pages, licence registers and regulator records.

The Curaçao Gaming Authority lists Casinochan’s licence as Granted / Active under Kika Technology B.V.^[1]. Its terms name Saphirix Solutions SRL as operator^[2]. Ordinary withdrawals are capped at €4,000 daily, €16,000 per rolling seven days and €50,000 per rolling 30 days^[2]. The casino aims to process withdrawals within 72 hours after approval, and requests remain pending until verification is complete^[2]. Its first-deposit offer is 100% up to €1,000 plus 100 free spins, with 40x wagering on deposit bonuses^{[3, 4]}. Casino Guru reported 41 complaints as of 30 October 2026: 34 rejected, six resolved and one unresolved^[5].

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CasinoChan key facts

Casinochan licence and register

The Curaçao Gaming Authority register lists licence OGL/2023/147/0081 as Granted / Active and names Kika Technology B.V. as licence holder^[1]. The certificate gives Kika Technology B.V.’s company number as 164980^[1]. Casinochan’s terms name Saphirix Solutions SRL as operator^[2].

Casinochan operator and related domains

Casinochan’s terms give Saphirix Solutions SRL’s Costa Rica registration number as 3-102-933997 and list its address in Los Yoses, San Pedro, Montes de Oca, San José^[2]. The CGA register lists ten domains under the same licence holder^[1].

Casinochan withdrawals: times, limits and KYC

Casinochan caps ordinary withdrawals at €4,000 daily, €16,000 per rolling seven days and €50,000 per rolling 30 days, or equivalents in specified currencies^[2]. Progressive jackpot wins are paid in full and do not count toward those limits^[2]. The casino aims to process withdrawals within 72 hours after approval; bank transfers are processed within three business days^[2]. Requests remain pending until verification is complete, and identity may be verified before processing^[2]. The listed documents include government photo ID, proof of address and proof of payment method^[2].

Casinochan bonus terms

Casinochan lists a first-deposit bonus of 100% up to €1,000 plus 100 free spins, a first crypto deposit bonus of 200% up to €1,000, a second-deposit bonus of 50% up to €750 plus 100 free spins, and a third-deposit bonus of 30% up to €1,000 plus 30 free spins^[3]. Deposit bonuses require 40x wagering; no-deposit and free-spin bonuses require 50x unless stated otherwise^[4]. Bonus funds cannot be used on EGT slot and jackpot games, and the maximum bet while a bonus is active is €5, CAD 8 or AUD 8^[4].

Casinochan complaints

Trustpilot had 58 reviews and a 3.6/5 TrustScore, including 23 reviews in the previous 12 months, reported on Trustpilot as of 30 October 2026^[6]. Casino Guru reported 41 complaints as of 30 October 2026: zero opened, one unresolved, six resolved and 34 rejected^[5]. A player reported on Trustpilot in June 2026 that game winnings were not credited and were later forfeited for an alleged terms violation^[6]. Casinochan’s terms route complaints to support and escalate them within the casino if they are not resolved immediately^[2].

Casinochan restricted countries

Casinochan’s terms prohibit real-money play for users from Afghanistan, Belarus, Canada’s New Brunswick province and Ontario^[2]. Players from Sweden are ineligible for bonuses, promotions, VIP programs and loyalty point exchanges; players from Finland and Ireland are ineligible for deposit-based bonuses^{[2, 4]}. Using a VPN to bypass geographic restrictions is prohibited and can lead to confiscation of winnings^[2].

Casinochan licence approval

The CGA records approval for the licence holder to operate domains under its licence, dated 7 February 2024^[1].

Casinochan verdict

Casinochan’s licence is listed as Granted / Active under Kika Technology B.V.^[1]. Its terms name Saphirix Solutions SRL as operator and cap ordinary withdrawals at €4,000 daily^[2]. Requests remain pending until verification is complete, and the casino aims to process them within 72 hours after approval^[2].

More on CasinoChan

• CasinoChan Review (2026): Legit? Licence, Owner, Withdrawals & Complaints
• Who Owns CasinoChan? Owner, Licence No. & Sister Sites (2026)
• CasinoChan Withdrawal Pending? Times, Limits, KYC & What to Do (2026)
• CasinoChan Bonus Terms: Wagering, Max Bet & Max Cashout Explained (2026)
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How we checked. We read CasinoChan's terms and help pages, the licence register and regulator records on the dates shown under Sources, and stored a copy of each page where the site allowed it. Complaint figures marked "reported" come from platforms that block our fetcher; they were read through web search and are dated. We did not deposit, play or withdraw (payout testing: not performed). Methodology.