Casino Rocket · Review

Casino Rocket Review (2026): Legit? Licence, Owner, Withdrawals & Complaints

By the Casino Reviews Global editorial team. Updated 31 October 2026. Facts checked 27–28 October 2026 against Casino Rocket's own pages, licence registers and regulator records.

Casinorocket’s terms name Metlait SRL as operator^[1]. Standard withdrawal caps are €1,000 daily, €5,000 weekly and €15,000 monthly; Finland residents have lower limits^[1]. The promotion offers two deposit matches and 150 free spins, with 45x wagering on bonus amounts^[2]. Casino Guru reported 49 complaints as of 29 October 2026: 23 resolved and 26 rejected^[3].

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Casino Rocket key facts

Casinorocket licence and register

The Anjouan Gaming register lists Metlait SRL as licence holder for licence ALSI-202509073-FI2, with valid status and expiry on 29 September 2027^[4]. The register lists 29 domains under the same licence holder^[4].

Casinorocket owner and related domains

Casinorocket’s terms name Metlait SRL as the company that owns and operates casinorocket.com^[1]. The terms give its Costa Rica registration number as 3-102-911867 and registered address as El Guayaval, Residencial La Campina Casa Numero Q -11, Cartago, El Guarco, Tejar, 30801, Costa Rica^[1].

Casinorocket withdrawals: times, limits and KYC

Casinorocket aims to process withdrawal requests within 72 hours after approval; actual times depend on payment method and verification status^[1]. Bank transfers are processed within three working days^[1]. Standard caps are €1,000 per day, €5,000 over a rolling seven days and €15,000 per month, with stated currency equivalents^[1]. Finland residents have limits of €500 daily, €2,500 weekly and €7,500 monthly^[1].

The minimum withdrawal is €20 or equivalent; for crypto, the equivalent is calculated at the time of the request^[1]. Withdrawals above €15,000 can be divided into monthly instalments of up to €15,000. Progressive jackpot wins are paid in full and do not count toward these limits^[1]. Players pay fees charged by their bank or payment provider; intermediary banks can charge up to €16 for bank transfers^[1].

Withdrawal requests remain pending until required verification steps are complete. KYC document processing can take up to 30 working days after all requested documents are received^{[1, 5]}. Casinorocket requires a valid government photo ID and proof of address, and can request additional documents to confirm identity or payment method^[1].

Casinorocket bonus terms

Bonus amounts require 45x wagering, and free-spin winnings credited as bonus also require 45x wagering before withdrawal^[2]. The maximum bet while wagering is €5 or USD 5, with separate limits for other currencies and cryptocurrencies^[2].

Bonuses expire 14 days after receipt unless otherwise specified^[6]. The promotion gives three days to activate free spins and seven days to use them; free-spin results are valid for seven days^[2]. The general terms cap withdrawals from no-deposit free spins at €50 or USD 50 unless individual promotion terms set another limit^[6].

Casinorocket complaints

Casino Guru reported 49 complaints as of 29 October 2026: 23 resolved, 26 rejected, none open and none unresolved^[3]. Trustpilot reported 163 reviews and a 3.9 out of 5 TrustScore as of 29 October 2026^[7].

A player reported on Trustpilot on 9 December 2024 that they had withdrawal problems and delays and considered the bank-transfer options inadequate^[7]. A player reported on Trustpilot on 27 February 2026 that the casino took funds and sought personal information through phishing; this is the player’s allegation^[8]. Casinorocket’s terms send complaints to support first and require internal escalation if support cannot resolve them immediately^[1].

Casinorocket restricted countries

Casinorocket’s terms exclude players from Afghanistan, American Samoa, Bahrain, Belarus, Belgium, Brazil, the British Indian Ocean Territory, Bulgaria, the Canadian provinces of New Brunswick and Ontario, the Central African Republic, China, Cuba, Cyprus, the Democratic Republic of the Congo, Estonia, Georgia, Gibraltar, Greece, Guam, Guernsey, Haiti, Hawaii, Iran, Iraq, Israel, Japan, Jersey, Latvia, Libya, Lithuania, Malta, Myanmar, the Netherlands, North Korea, the Northern Mariana Islands, Poland, Puerto Rico, Romania, Russia, El Salvador, Somalia, South Sudan, Syria, Ukraine, the United Kingdom, the United States, Venezuela, the Virgin Islands and Yemen^[1]. Players from Sweden cannot use bonuses, promotions, VIP programmes or loyalty-point exchanges^[1].

The terms prohibit using a VPN to bypass geographic restrictions and allow winnings to be confiscated for doing so^[1].

Our Casinorocket verdict

Metlait SRL holds a valid Anjouan Gaming licence, and Casinorocket’s terms identify it as the operator^{[4, 1]}. KYC can keep a request pending, with document processing taking up to 30 working days after submission of all requested documents^{[1, 5]}.

The promotion requires 45x wagering on bonus amounts and sets a €5 or USD 5 maximum bet while wagering^[2].

More on Casino Rocket

• Casino Rocket Review (2026): Legit? Licence, Owner, Withdrawals & Complaints
• Who Owns Casino Rocket? Owner, Licence No. & Sister Sites (2026)
• Casino Rocket Withdrawal Pending? Times, Limits, KYC & What to Do (2026)
• Casino Rocket Bonus Terms: Wagering, Max Bet & Max Cashout Explained (2026)
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Is this your casino? Claim your profile free: update withdrawal and bonus facts, add your official response, and get a dofollow link to your site.

How we checked. We read Casino Rocket's terms and help pages, the licence register and regulator records on the dates shown under Sources, and stored a copy of each page where the site allowed it. Complaint figures marked "reported" come from platforms that block our fetcher; they were read through web search and are dated. We did not deposit, play or withdraw (payout testing: not performed). Methodology.