Casumo · Review

Casumo Review (2026): Legit? Licence, Owner, Withdrawals & Complaints

By the Casino Reviews Global editorial team. Updated 31 October 2026. Facts checked 27–28 October 2026 against Casumo's own pages, licence registers and regulator records.

Verdict: Licensed, but withdrawals can be capped at €50,000 a monthThe UK Gambling Commission register lists Recro Limited as holder of active licence 061549-R-336718-003^[5]. For requests above €/$50,000, monthly withdrawals may be capped at the higher of that month’s deposits or €/$50,000^[1].

Casumo’s policy says withdrawal requests should be approved or denied within three days^[1]. Its first deposit offer is 50% up to £100, with 10x wagering, a £20 minimum deposit and a seven day expiry^[2]. Trustpilot reviews and Casino Guru complaint totals were reported on those platforms as of 28 October 2026^{[3, 4]}.

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Casumo key facts

UK licence	UK Gambling Commission; 061549-R-336718-003; Active^[5]
Licence holder	Recro Limited^{[5, 6]}
Company number	C77858^[6]
Withdrawal decision target	Approved or denied within three days^[1]
Large withdrawal limit	For requests above €/$50,000, monthly withdrawals may be capped at the higher of monthly deposits or €/$50,000^[1]
Withdrawal fee	No fee for withdrawals over £10; £3 for withdrawals below £10^[1]
First deposit bonus	50% up to £100^[2]
Bonus wagering	10 times the deposit bonus^[2]
Trustpilot	2,548 reviews; TrustScore 1.5/5 and displayed rating 1.7, reported on Trustpilot as of 28 October 2026^[3]
Casino Guru complaints	50 total: 14 resolved, 32 rejected, 4 unresolved and 0 opened, reported on Casino Guru as of 28 October 2026^[4]
Official site	casumo.com

Casumo licences

The UK Gambling Commission register lists Recro Limited as the licence holder for casumo.com under active licence 061549-R-336718-003^[5]. Casumo’s UK terms identify Recro Limited as a company incorporated under Maltese law^[6]. Spelinspektionen lists Oddit Limited under Swedish licence 718610859, status Aktiv, expiring 21 November 2028^[7].

Casumo operator details

Casumo’s UK terms give Recro Limited’s company number as C77858 and its registered address as The Unicorn Centre, Triq il-Uqija, Swieqi, SWQ 2335, Malta^[6].

Casumo withdrawals, limits and fees

Casumo’s policy says a withdrawal request should be approved or denied within three days^[1]. For requests above €/$50,000, monthly withdrawals may be capped at the higher of the full amount deposited that month or €/$50,000^[1]. Withdrawals over £10 have no fee; withdrawals below £10 incur a £3 fee^[1]. Casumo may require additional verification for a payout exceeding €1,000 or cumulative withdrawals exceeding €2,000, and may also require it for lower payouts^[1].

Casumo bonus terms

The UK terms describe a Casino Welcome Offer: 50% up to £100 on the first deposit^[2]. The deposit bonus must be wagered 10 times before withdrawal; the minimum first deposit is £20, and the bonus expires after seven days^[2]. The maximum bet or spin is €5 or local equivalent^[2]. Casumo may block, suspend, withhold or withdraw a bonus and confiscate winnings earned through irregular or abusive play^[2].

Casumo complaints

Trustpilot had 2,548 reviews, a TrustScore of 1.5 out of 5 and a displayed rating of 1.7, reported on Trustpilot as of 28 October 2026^[3]. Trustpilot also reported that Casumo replied to 84% of negative reviews as of that date^[3]. Casino Guru listed 50 complaints—0 opened, 4 unresolved, 14 resolved and 32 rejected—reported on Casino Guru as of 28 October 2026^[4]. A player reported on AskGamblers in September 2025 that a £14,000 withdrawal was pending and documents were later requested. Casumo said it processed and paid the withdrawals, and the complaint was marked resolved^[8].

Casumo regulator actions

On 25 March 2021, the UK Gambling Commission announced that Casumo would pay a £6 million fine and receive an official warning following an assessment; it also required extensive auditing^[9]. The Commission cited one customer who lost £1.1 million over three years without a responsible gambling interaction^[9]. On 1 April 2019, the Dutch Kansspelautoriteit fined Casumo €310,000 for offering online gambling via casumo.com on the Dutch market without a licence, contrary to the Gambling Act^[10].

Casumo verdict

For large withdrawal requests, plan around Casumo’s monthly cap, which is tied to that month’s deposits or €/$50,000^[1].

Casumo FAQ

Who operates Casumo.com?

Recro Limited is named as Casumo’s operator in its UK terms and as licence holder by the UK Gambling Commission^{[5, 6]}.

What is Casumo’s UK licence status?

The UK Gambling Commission register lists licence 061549-R-336718-003 as Active^[5].

When should Casumo decide a withdrawal request?

Casumo’s policy sets a three day target for approving or denying withdrawal requests^[1].

What is Casumo’s large withdrawal limit?

Above €/$50,000, the monthly cap is the higher of the full amount deposited that month or €/$50,000^[1].

What is Casumo’s first deposit bonus?

The Casino Welcome Offer matches 50% up to £100; the bonus has 10x wagering and a seven day expiry^[2].

What regulator actions are recorded against Casumo?

The UK Gambling Commission announced a £6 million fine and official warning on 25 March 2021; the Dutch Kansspelautoriteit imposed a €310,000 fine on 1 April 2019 for unlicensed online gambling in the Netherlands^{[9, 10]}.

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