Charity Bingo · Review

Charity Bingo Review (2026): Legit? Licence, Owner, Withdrawals & Complaints

Verdict: Licensed, but ID checks can hold withdrawalsThe UK Gambling Commission lists Charitybingo.com under Jumpman Gaming Limited’s licence 039175-R-319452-025[1]. Charity Bingo names Jumpman Gaming Limited as its operator[2]. Its terms keep withdrawals pending during ID review and let the operator withhold winnings if verification information cannot be proven[5].

The UK Gambling Commission lists Charitybingo.com under Jumpman Gaming Limited’s licence 039175-R-319452-025, with White Label status[1]. Charity Bingo names Jumpman Gaming Limited as its operator[2]. Its Welcome Offer requires 10x wagering, and bonus conversion is capped at lifetime deposits up to £250[2]. Casino Guru reported 0 complaints as of 29 October 2026[3]. Trustpilot reported 0 reviews and a 0.0 TrustScore as of 29 October 2026[4].

Charity Bingo key facts

LicenceUK Gambling Commission licence 039175-R-319452-025; status White Label[1]
OperatorJumpman Gaming Limited[2]
Brand ownerM25 Media[6]
CurrencyGBP for deposits and withdrawals[5]
Withdrawal processingAfter ID verification, pending withdrawals are processed within 24 hours; bank processing should take 1–5 working days[5]
First withdrawal IDIdentification is required for the first withdrawal[5]
Welcome Offer wagering10x[2]
Bonus conversion capLifetime deposits, up to £250[2]
ComplaintsCasino Guru reported 0 complaints as of 29 October 2026[3]
Regulatory paymentJumpman Gaming Limited will pay £500,000 to the National Strategy to Reduce Gambling Harms[7]
Official sitecharitybingo.com

Charity Bingo licence

The UK Gambling Commission’s register lists Charitybingo.com under Jumpman Gaming Limited’s licence 039175-R-319452-025, with White Label status. The register lists 148 domains under the same licence holder[1].

Who owns Charity Bingo?

Charity Bingo is a brand owned by M25 Media and operated by Jumpman Gaming Limited[6]. Jumpman Gaming Limited is registered in Alderney under company number 1858, with a registered business address at La Corvee House, La Corvee, Alderney, Channel Islands, GY9 3TQ[6, 2].

How long do Charity Bingo withdrawals take?

Identification is required for the first withdrawal. A withdrawal remains pending while ID documents are reviewed; after all applicable documents are verified, pending withdrawals are processed within 24 hours[5]. Bank processing should take 1–5 working days after the payment enters the normal banking cycle[5].

The required documents include valid ID such as a driving licence or passport, and a recent utility bill dated within the last three months[5]. Charity Bingo can request source-of-funds and source-of-wealth documents. Its terms let it withhold winnings, suspend an account or terminate it if verification information cannot be proven[5]. Certain withdrawals can require additional due diligence, account activity checks and verification checks[5].

What does Charity Bingo’s Welcome Offer require?

The Welcome Offer is for new players, requires a £10 minimum fund and carries 10x wagering[2]. Bonus conversion to real funds is capped at lifetime deposits, up to £250[2].

Unless specific promotional terms say otherwise, bonus funds cannot be wagered on blackjack and its variants, roulette and its variants, bingo, table games, live casino games or progressive jackpot games[5]. Promotional codes expire at 23:59 on the day the relevant communication is sent unless it states a different validity period[5].

How many complaints does Charity Bingo have?

Casino Guru reported 0 complaints—0 opened, unresolved, resolved or rejected—as of 29 October 2026[3]. Trustpilot reported 0 reviews and a 0.0 TrustScore as of 29 October 2026[4].

To complain to the operator, contact its Customer Care Team at the address given in the operator's terms. Submit the complaint within three months of the issue[8].

What did the UK Gambling Commission require Jumpman Gaming Limited to pay at Charity Bingo?

On 17 May 2022, the UK Gambling Commission said Jumpman Gaming Limited would pay £500,000 to the National Strategy to Reduce Gambling Harms[7].

What is the Charity Bingo verdict?

Choose Charity Bingo if you accept ID review before withdrawal and the operator’s right to withhold winnings when verification information cannot be proven[5].

Charity Bingo FAQ

Which licence does Charity Bingo use?

The UK Gambling Commission register lists Charitybingo.com under Jumpman Gaming Limited’s licence 039175-R-319452-025, with White Label status[1].

Who operates Charity Bingo?

Jumpman Gaming Limited operates the brand, which M25 Media owns[2, 6].

How long do Charity Bingo withdrawals take after ID approval?

After ID approval, allow up to 24 hours for processing and 1–5 working days for bank processing[5].

What does Charity Bingo’s Welcome Offer require?

New players need a £10 minimum fund to qualify for the offer[2].

What did the UK Gambling Commission require Jumpman Gaming Limited to pay in 2022 at Charity Bingo?

The Commission said Jumpman Gaming Limited would pay £500,000 to the National Strategy to Reduce Gambling Harms[7].

How many complaints did Casino Guru report for Charity Bingo?

Casino Guru reported 0 complaints as of 29 October 2026[3].

More on Charity Bingo

Compare by verified facts

How we checked. We read Charity Bingo's terms and help pages, the licence register and regulator records on the dates shown under Sources, and stored a copy of each page where the site allowed it. Complaint figures marked "reported" come from platforms that block our fetcher; they were read through web search and are dated. We did not deposit, play or withdraw (payout testing: not performed). Methodology.

Sources

  1. www.gamblingcommission.gov.uk/downloads/business-licence-register-domain-names.csv — licence register, clause 039175-R-319452-025, checked 27 October 2026
  2. www.charitybingo.com/promotions — operator document, clauses Footer, Welcome Offer, checked 29 October 2026
  3. www.casino.guru/charity-bingo-casino-review — complaint platform (reported via web search, not stored), checked 29 October 2026
  4. www.trustpilot.com/review/charitybingo.com — complaint platform (reported via web search, not stored), checked 29 October 2026
  5. www.charitybingo.com/terms-and-conditions — operator document, clauses Banking Policy, Your Charity Bingo account, 1.10 Eligible and excluded games, 1.3 General eligibility and claiming promotions, checked 29 October 2026
  6. www.charitybingo.com/privacy-policy — operator document, clause Privacy Policy, checked 29 October 2026
  7. www.gamblingcommission.gov.uk/news/article/online-gambling-businesses-face-gbp675-000-regulator — regulator, clause 17 May 2022, checked 29 October 2026
  8. www.charitybingo.com/faqs — operator document, clause How do I make a complaint, checked 29 October 2026