Citinow · Review
Citinow Review (2026): Legit? Licence, Owner, Withdrawals & Complaints
Citinow’s terms name Northern Lights Limited Holdings Limited as operator. The Anjouan Gaming register lists Northern Lights Limited as licence holder under ALSI-202410030-FI1, with an expiry date of 18 October 2026[1, 2]. Withdrawals are usually processed in 15–30 minutes during normal working hours; requests received outside those hours are processed the next working day[3]. The monthly withdrawal cap is €5,000 when your balance is at least ten times your deposits[2]. An unwagered deposit can incur an 8% withdrawal fee, with a €4 minimum[2]. Casino Guru reported 0 complaints as of 29 October 2026[4].
Citinow key facts
| Licence | Anjouan Gaming (AOGA), ALSI-202410030-FI1; register status valid, expiry 18 October 2026[1] |
|---|---|
| Operator named in terms | Northern Lights Limited Holdings Limited[2] |
| Company number | 15839[2] |
| Company address | Hamchhako, Mutsamudu, Autonomous Island of Anjouan, Union of Comoros[2] |
| Usual processing time | 15–30 minutes during normal working hours; next working day outside those hours[3] |
| High-balance monthly withdrawal limit | €5,000 when the balance is at least ten times total deposits[2] |
| Other monthly withdrawal limit | €10,000[2] |
| Minimum withdrawal | €10 per transaction, or equivalent in another currency; account closure allows withdrawal of the full balance[2] |
| Fee if deposit is not wagered once | 8%, minimum €4 or equivalent in account currency[2] |
| KYC before withdrawal | Verification is required before submitting a withdrawal request[5] |
| Restricted countries | Austria, Australia, Aruba, Bonaire, Curaçao, France, Netherlands, Saba, Statia, St. Maarten, Singapore, Spain, United Kingdom, United States, and other jurisdictions Anjouan deems online gambling illegal; includes named nations’ territories and possessions[2] |
| Casino Guru complaints | Reported on Casino Guru as of 29 October 2026: 0 complaints[4] |
| Official site | citinow.co |
Citinow licence and register
Anjouan Gaming (AOGA) lists Northern Lights Limited as licence holder under ALSI-202410030-FI1. The register records the licence as valid, with an expiry date of 18 October 2026, and lists 12 domains under the same licence holder[1]. Citinow’s terms name Northern Lights Limited Holdings Limited as the service owner and operator[2].
Citinow owner and sister sites
Citinow’s terms name Northern Lights Limited Holdings Limited as the service owner and operator, give company number 15839, and list its address as Hamchhako, Mutsamudu, Autonomous Island of Anjouan, Union of Comoros[2]. The Anjouan register names Northern Lights Limited as licence holder and lists 12 domains under the same licence holder[1].
How long do Citinow withdrawals take?
Citinow usually processes withdrawals within 15–30 minutes during normal working hours. Requests received outside working hours are processed the next working day[3]. After processing, the time for funds to appear depends on the payment method[3].
The monthly cap is €5,000 when your balance is at least ten times your total deposits, and €10,000 in other cases[2]. The minimum withdrawal is €10 per transaction or equivalent in another currency; account closure allows withdrawal of the full balance[2]. If you have not wagered your deposit at least once, the operator is entitled to deduct an 8% fee, with a minimum of €4 or equivalent[2].
Verification is required before you submit a withdrawal request[5]. The terms let the operator request identity, residence and source-of-funds documents[2].
What bonus terms does Citinow apply?
If you wager a deposit at least once, no withdrawal commission applies. Otherwise, the operator is entitled to deduct 8%, with a €4 minimum or equivalent[2]. If Citinow closes or suspends an account for noncompliance, the terms let it cancel or void bets and withhold account money, including the deposit[2].
How many complaints does Citinow have?
Casino Guru reported 0 complaints as of 29 October 2026, including 0 opened, 0 unresolved, 0 resolved and 0 rejected; it also reported 0 user reviews[4]. The terms require customer notices to be sent through the Customer Support form on the website[2].
Which countries does Citinow exclude?
Citinow’s terms exclude Austria, Australia, Aruba, Bonaire, Curaçao, France, the Netherlands, Saba, Statia, St. Maarten, Singapore, Spain, the United Kingdom and the United States. The exclusion includes territories and possessions of the named nations and other jurisdictions Anjouan deems online gambling illegal[2]. The terms prohibit VPNs, proxies and similar services or devices that mask or manipulate your real location[2].
Citinow verdict
The register lists Northern Lights Limited as licence holder under ALSI-202410030-FI1, with an expiry date of 18 October 2026; Citinow’s terms name Northern Lights Limited Holdings Limited as operator[1, 2]. The main payout conditions are a €5,000 monthly cap when your balance is at least ten times your deposits and a possible 8% fee on an unwagered deposit[2].
Citinow FAQ
What licence does Citinow have?
The Anjouan Gaming register lists Northern Lights Limited under licence ALSI-202410030-FI1, with an expiry date of 18 October 2026[1].
Who operates Citinow?
Citinow’s terms name Northern Lights Limited Holdings Limited as the service owner and operator[2].
How quickly does Citinow process withdrawals?
Citinow usually processes withdrawals in 15–30 minutes during normal working hours. Requests received outside those hours are processed the next working day[3].
What is Citinow’s monthly withdrawal limit?
The cap is €5,000 when your balance is at least ten times your total deposits, and €10,000 in other cases[2].
Which countries does Citinow exclude?
The terms list Austria, Australia, Aruba, Bonaire, Curaçao, France, the Netherlands, Saba, Statia, St. Maarten, Singapore, Spain, the United Kingdom and the United States, plus other jurisdictions Anjouan deems online gambling illegal[2].
How many complaints does Casino Guru report for Citinow?
Casino Guru reported 0 complaints as of 29 October 2026[4].
More on Citinow
- Citinow Review (2026): Legit? Licence, Owner, Withdrawals & Complaints
- Who Owns Citinow? Owner, Licence No. & Sister Sites (2026)
- Citinow Withdrawal Pending? Times, Limits, KYC & What to Do (2026)
- Citinow Bonus Terms: Wagering, Max Bet & Max Cashout Explained (2026)
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Compare by verified facts
How we checked. We read Citinow's terms and help pages, the licence register and regulator records on the dates shown under Sources, and stored a copy of each page where the site allowed it. Complaint figures marked "reported" come from platforms that block our fetcher; they were read through web search and are dated. We did not deposit, play or withdraw (payout testing: not performed). Methodology.
Sources
- anjouangaming.com/license-register/ — licence register, clause ALSI-202410030-FI1, checked 27 October 2026
- helpcitinow.com/terms-and-conditions/ — operator document, clauses 1. Introduction, 10.6, 10.2, 10.1, 4.1.3, 5.2, 12.2, 6.3, 16.1, 3.4, checked 29 October 2026
- helpcitinow.com/payment/how-long-does-it-take-for-a-withdrawal-to-be-processed/ — operator document, clause How long does it take for a withdrawal to be processed?, checked 29 October 2026
- casino.guru/citinow-casino-review — complaint platform (reported via web search, not stored), checked 29 October 2026
- helpcitinow.com/account/how-to-verify-my-account/ — operator document, clause How to verify my account?, checked 29 October 2026