Craze · Withdrawals

Craze Withdrawal Pending? Times, Limits, KYC & What to Do (2026)

Verdict: Avoid if you need to withdraw a large win quicklyCraze processes withdrawals in a range from minutes to three working days, but monthly withdrawals are capped at €5,000 or €10,000 depending on the balance-to-deposit ratio[1, 2]. Craze’s terms let it deduct 8%, minimum €4, if you have not wagered your deposit at least once[1].

The minimum withdrawal is €10 per transaction[1].

How long do Craze withdrawals take?

Withdrawals must go to the original debit card, credit card, bank account or other deposit method unless the operator permits another method at its discretion[1].

Craze withdrawal limits and fees

The minimum withdrawal is €10 per transaction[1]. If your account balance is at least ten times your total deposits, the terms cap withdrawals at €5,000 per month; otherwise the monthly maximum is €10,000[1].

Craze charges no commission if you wager the deposit at least once. Otherwise its terms let it deduct 8%, with a minimum of €4 or the equivalent in your account currency[1]. Cryptocurrency withdrawal fees vary by cryptocurrency and blockchain traffic or congestion; check the fee on the confirmation page[2].

Craze verification checks

Craze can require verification before you bet or withdraw winnings and can perform identity checks at any time during the customer relationship[1]. Its terms list a passport, driver’s licence or national ID card and a recent utility bill as examples of identity and address documents[1].

For withdrawal verification, the operator can request photo ID, address confirmation, a selfie or a verification call[1].

Why a Craze withdrawal can be withheld

If Craze closes or suspends an account for non-compliance with its terms, it may cancel or void bets and withhold account money, including the deposit[1]. Withdrawals or refunds are not guaranteed to process successfully if the customer breaches the restricted-use policy[1].

What to do if your Craze withdrawal is pending

  1. Contact Craze support about the withdrawal and any identity checks it requests[1].
  2. Lodge a wager dispute within three days from the date the wager is decided[1].
  3. If efforts to resolve the dispute fail, lodge a complaint with licensing body Gaming Services Provider N.V.[1].

Craze complaint count

Casino Guru reported 0 Craze complaints as of 30 October 2026: 0 opened, unresolved, resolved or rejected[3]. A wager dispute must be lodged within three days from the date the wager is decided[1].

Craze FAQ

How long can a Craze withdrawal take?

Craze gives a range from minutes to three working days[2].

What is Craze’s monthly cashout limit?

It is €5,000 if your balance is at least ten times total deposits, and €10,000 otherwise[1].

Does Craze charge a withdrawal fee?

Craze’s terms let it deduct 8% with a €4 minimum if you have not wagered the deposit at least once[1].

What documents can Craze request before paying winnings?

Craze can request photo ID, address confirmation, a selfie or a verification call[1].

Where can a player take an unresolved Craze dispute?

After other efforts fail, Craze’s terms name Gaming Services Provider N.V. as the complaint route[1].

More on Craze

Compare by verified facts

How we checked. We read Craze's terms and help pages, the licence register and regulator records on the dates shown under Sources, and stored a copy of each page where the site allowed it. Complaint figures marked "reported" come from platforms that block our fetcher; they were read through web search and are dated. We did not deposit, play or withdraw (payout testing: not performed). Methodology.

Sources

  1. www.craze.casino/pages/terms-and-conditions — operator document, clauses 9.1, 9.6, 9.2, 9.4, 5.2, 9.3, 6.3, 9.7, 22.4, 22.6, checked 30 October 2026
  2. www.craze.casino/pages/faq-withdrawals — operator document, clauses FAQ — How long do withdrawals take to process?, FAQ — What are your withdrawal fees?, checked 30 October 2026
  3. casino.guru/craze-casino-review — complaint platform (reported via web search, not stored), checked 30 October 2026