500 Casino · Review

500 Casino Review (2026): Legit? Licence, Owner, Withdrawals & Complaints

By the Casino Reviews Global editorial team. Updated 31 October 2026. Facts checked 27–28 October 2026 against 500 Casino's own pages, licence registers and regulator records.

Each deposit must be wagered once before withdrawal^[1]. The Welcome Package includes a 300% deposit bonus up to $15,000 and 50 Pragmatic Play spins on the first deposit^[2]. Bonus-spin winnings carry 40x wagering, and the maximum convertible bonus balance after wagering is $1,000^[2]. Casino Guru reported 29 complaints as of 29 October 2026: four resolved and 25 rejected^[3].

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500 Casino key facts

500 Casino Csgo500 licence

The Curacao Gaming Authority lists Perfect Storm B.V. as licence holder under OGL/2024/1354/0882. The register marks the licence Granted / Active and lists six domains under the same licence^[4]. The register gives company number 150536 and the address Korporaalweg 10, Willemstad, Curaçao^[1].

500 Casino Csgo500 owner and brands

The terms list 500, 500PLAY and CSGO500 as brands of Perfect Storm B.V.^[1].

500 Casino Csgo500 withdrawals and KYC

Withdrawals are handled case by case and can take from a few hours to a few days^[1]. Each deposit must be wagered in full at least once before a withdrawal attempt. Withdrawals must go to the originating deposit method, and a player must be at least Level 1 and have made a previous deposit^[1]. The terms let the casino pay large withdrawals in periodic instalments, with details decided case by case^[1]. KYC can be requested at any time, including before deposits are confirmed or withdrawals are sent. Identity verification is required at the latest when cumulative deposits and withdrawals reach the KYC Policy threshold^[1]. The casino can request documents to validate source of funds; this is handled case by case and can take from a few hours to a few days^[1].

500 Casino Csgo500 bonus terms

The Welcome Package is a 300% deposit bonus up to $15,000 and 50 Pragmatic Play bonus spins on the first deposit^[2]. A first eligible deposit over $25 triggers a 300% rakeback reward up to $15,000 as a rakeback boost^[2]. Bonus-spin winnings carry 40x wagering. The maximum bonus balance convertible after wagering is $1,000^[2]. The spins must be claimed within 48 hours, and the bonus balance is available for 14 calendar days^[2]. The 50 spins are split across five named Pragmatic Play games^[2].

500 Casino Csgo500 complaints

Casino Guru reported 29 complaints as of 29 October 2026: none open, none unresolved, four resolved and 25 rejected^[3]. A player reported on Casino Guru on 26 May 2024 that their account and balance were blocked after a winning streak; Casino Guru rejected the complaint after review^[5]. A player reported on Casino Guru on 6 February 2025 that their account was blocked after a withdrawal attempt and repeated KYC; the complaint was rejected over identity concerns^[6]. A player also reported on Casino Guru that their account was suspended after raising a game issue and they could not claim rewards; the complaint is open^[7]. The terms direct complaints to live chat or the address given in the operator's terms and allow submission up to six months after the bet settlement or incident^[1].

500 Casino Csgo500 restricted countries

The terms exclude the United States and its territories, the Netherlands, France, Curaçao and the other Dutch Caribbean islands^[1]. The listed restricted-country set also includes Afghanistan, Austria, Belarus, Belgium, Colombia, Congo, Cuba, Germany, Iran, Iraq, Liberia, Libya, North Korea, Norway, Poland, Romania, Russia, Slovakia, Spain, Sudan, Sweden, Syria, Turkey, the United Kingdom and Zimbabwe^[1]. Access restrictions use IP addresses and other factors^[1].

• Afghanistan
• Austria
• Belarus
• Belgium
• Colombia
• Congo
• Cuba
• Curaçao
• France
• Germany
• Iran
• Iraq
• Liberia
• Libya
• Netherlands
• North Korea
• Norway
• Poland
• Romania
• Russia
• Slovakia
• Spain
• Sudan
• Sweden
• Syria
• Turkey
• United Kingdom
• United States
• Zimbabwe
• Other Dutch Caribbean islands
• United States territories

500 Casino Csgo500 Spanish regulatory action

In 2026, Spain’s gambling regulator found that Perfect Storm B.V. offered gaming activities in Spain without the required authorisation^[8]. The regulator fined the company €5,000,000, disqualified it for four years from conducting gaming activities and obtaining authorisation, and ordered it to cease the activity in Spain immediately^[8].

500 Casino Csgo500 verdict

The terms require one full playthrough of each deposit before withdrawal and allow large withdrawals to be paid in instalments set case by case^[1].

More on 500 Casino

• 500 Casino Review (2026): Legit? Licence, Owner, Withdrawals & Complaints
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• 500 Casino Withdrawal Pending? Times, Limits, KYC & What to Do (2026)
• 500 Casino Bonus Terms: Wagering, Max Bet & Max Cashout Explained (2026)
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Is this your casino? Claim your profile free: update withdrawal and bonus facts, add your official response, and get a dofollow link to your site.

How we checked. We read 500 Casino's terms and help pages, the licence register and regulator records on the dates shown under Sources, and stored a copy of each page where the site allowed it. Complaint figures marked "reported" come from platforms that block our fetcher; they were read through web search and are dated. We did not deposit, play or withdraw (payout testing: not performed). Methodology.