Dixy · Review
Dixy Review (2026): Legit? Licence, Owner, Withdrawals & Complaints
Dixy suspends accounts for KYC checks at risk-based withdrawal thresholds[1]. Its terms advertise three free cases and give Dixy discretion over promotions[2, 3].
Dixy key facts
| Licence | Curacao Gaming Authority, OGL/2024/1409/0649; Granted / Active[4] |
|---|---|
| Licence holder | New Age N.V.[4] |
| Operator named in terms | NewAge N.V.[3] |
| Company number | 161385[3] |
| Registered address | Abraham Mendez Chumaceiro Blvd. 03, Willemstad, Curaçao[3] |
| Advertised promotion | Three free cases[2] |
| Withdrawal KYC | Accounts are suspended for checks at a risk-based withdrawal threshold[1] |
| ADR provider | iGamingADR Limited[5] |
| Restricted countries | Includes the United Kingdom, Netherlands, Germany, Australia and USA[3] |
| Official site | dixy.com |
Dixy licence
The Curaçao Gaming Authority register lists New Age N.V. as licence holder for Dixy under OGL/2024/1409/0649, with status Granted / Active[4]. Dixy’s terms identify NewAge N.V. as the company and give company number 161385 and a registered address at Abraham Mendez Chumaceiro Blvd. 03, Willemstad, Curaçao[3]. Dixy can restrict service and payment until it determines a user’s identity[3].
Dixy operator
Dixy’s terms name NewAge N.V. as the company, and the Curaçao Gaming Authority register names New Age N.V. as licence holder[4, 3].
Dixy withdrawals
Dixy suspends an account for KYC when it reaches a withdrawal threshold set according to risk[1]. Its terms let the company restrict service and payment until it sufficiently determines identity[3]. Enhanced due diligence can include full legal name, citizenship, permanent address, identification number and document, source of funds, and source of wealth[1].
Dixy may collect a wallet address, name, address, country, date of birth or postal code before issuing a funding address[1]. If it identifies red-flag behaviour, it may refuse a withdrawal or request more recipient information; it may also refuse withdrawals to high-risk addresses[1].
Players can complain by email, live chat/customer support, or written notice to the registered office[5]. After 30 days without a response, a player may refer the complaint to iGamingADR Limited[5].
Dixy bonus terms
Dixy advertises “Claim Your 3 FREE CASES Now!”[2]. Its terms let it amend, cancel, reclaim or refuse promotions at its discretion[3]. Equal, zero or low-margin bets and hedge betting count as irregular bonus play; Dixy can withhold withdrawals and confiscate winnings under that rule[3].
Dixy will confiscate winnings and close an account, with the right to withhold further withdrawals, under the stated advantage-play rule[3]. Its terms prohibit multiple accounts[3].
Dixy complaints
Curaçao law governs the agreement, and Curaçao courts have exclusive jurisdiction, subject to the stated exception[3].
Dixy restricted countries
Dixy’s terms exclude people located in or resident in Aruba, Bonaire, Curaçao, Saba, Statia, Sint Maartin, Austria, France, Germany, Malta, the Netherlands, Spain, the United Kingdom, Australia, the USA and its outlying territories[3]. Its KYC policy identifies Iran, Cuba, North Korea, Syria and the Crimean region of Ukraine as comprehensively sanctioned jurisdictions[1].
Dixy monitors attempts to use geo-location software to hide the connecting jurisdiction[1]. Its terms treat Bitcoin as virtual funds, not legal currency or tender[3].
Dixy verdict
Dixy’s active Curaçao licence and its withdrawal and promotion rules make this a poor fit for players seeking predictable access to payments and bonuses[4, 1, 3, 2].
Dixy FAQ
Who operates Dixy and holds its licence?
The terms name NewAge N.V. as the company, and the Curaçao Gaming Authority register lists New Age N.V. as licence holder[4, 3].
What licence does Dixy hold?
The Curaçao Gaming Authority lists OGL/2024/1409/0649 as Granted / Active for New Age N.V.[4]
How can Dixy restrict a withdrawal?
Its terms allow service and payment restrictions until it sufficiently determines the player’s identity[3].
What promotion does Dixy advertise?
Dixy advertises three free cases[2].
Which countries do Dixy’s terms exclude?
They list Aruba, Bonaire, Curaçao, Saba, Statia, Sint Maartin, Austria, France, Germany, Malta, the Netherlands, Spain, the United Kingdom, Australia, the USA and its outlying territories[3].
How can a player take a Dixy complaint to ADR?
After 30 days without a response, a player may refer the complaint to iGamingADR Limited[5].
More on Dixy
- Dixy Review (2026): Legit? Licence, Owner, Withdrawals & Complaints
- Who Owns Dixy? Owner, Licence No. & Sister Sites (2026)
- Dixy Withdrawal Pending? Times, Limits, KYC & What to Do (2026)
- Dixy Bonus Terms: Wagering, Max Bet & Max Cashout Explained (2026)
- All casinos with source-checked facts
Compare by verified facts
How we checked. We read Dixy's terms and help pages, the licence register and regulator records on the dates shown under Sources, and stored a copy of each page where the site allowed it. We did not deposit, play or withdraw (payout testing: not performed). Methodology.
Sources
- dixy.com/kyc-policy — operator document, clauses Withdrawal Threshold KYC, ENHANCED DUE DILIGENCE (“EDD”), Customer Information, Transaction Monitoring for Sanctioned or Prohibited Jurisdictions, Address Screening, Geo-blocking for Sanctioned Jurisdictions, Time Zone Monitoring, checked 30 October 2026
- dixy.com/ — operator document, clause Homepage promotion, checked 30 October 2026
- dixy.com/terms — operator document, clauses 16.5, 6. Know your Customer (“KYC”), 14. Advantage Play, Terms of Service, opening paragraph, 5.2, 5.1, 12. Governing Law, 4.1.6, checked 30 October 2026
- cert.cga.cw/token?id=649 — licence register, clause OGL/2024/1409/0649, checked 27 October 2026
- dixy.com/dispute-resolution — operator document, clauses 6.2, 3.1, checked 30 October 2026