DragonBet · Review

DragonBet Review (2026): Legit? Licence, Owner, Withdrawals & Complaints

Verdict: Licensed, but low-play withdrawals can face checksThe UK Gambling Commission lists DragonBet Ltd as licence holder for active licence 064908-R-339041-004[1]. DragonBet’s terms allow further due diligence before processing withdrawals requested with no or minimal play[2].

DragonBet Ltd is the licence holder for active UK Gambling Commission licence 064908-R-339041-004[1]. Its terms set no daily withdrawal maximum, though requests over £/€20,000 or equivalent may require additional arrangements[2]. Sports winnings and payouts are capped at £/€100,000 per day, with a £/€125,000 maximum win on a gamble on the referenced games, excluding potential progressive jackpot winnings[2]. Trustpilot had 610 reviews, a TrustScore of 3.8 and replies to 93% of negative reviews, reported as of 29 October 2026[3]. Casino Guru reported zero complaints as of 29 October 2026[4].

DragonBet key facts

LicenceUK Gambling Commission, 064908-R-339041-004; Active[1]
Licence holderDragonBet Ltd[1]
Company number15718764[5]
Address2 Alexandra Gate, Fford Pengam, Cardiff, CF24 2SA, UK[5]
Permitted betting locationsUnited Kingdom and Ireland only[2]
Minimum age18[2]
Daily withdrawal maximumNo set maximum; requests over £/€20,000 or equivalent may require additional arrangements[2]
Sports payout cap£/€100,000 per day across all sports[2]
Referenced games win cap£/€125,000 per gamble, excluding progressive jackpot winnings[2]
Trustpilot reviews610 reviews; TrustScore 3.8; 93% of negative reviews received replies, reported as of 29 October 2026[3]
Casino Guru complaints0 total, reported as of 29 October 2026[4]
Official sitedragonbet.co.uk

DragonBet licence and company details

The UK Gambling Commission register lists DragonBet Ltd as licence holder for licence 064908-R-339041-004, with status Active[1]. DragonBet Ltd gives company number 15718764 and the address 2 Alexandra Gate, Fford Pengam, Cardiff, CF24 2SA, UK[5]. Its terms limit betting to the United Kingdom and Ireland and set a minimum age of 18[2].

DragonBet withdrawals and verification

DragonBet’s terms allow further due diligence before processing a withdrawal requested with no or minimal play[2]. There is no set daily withdrawal maximum; requests over £/€20,000 or currency equivalent may require additional arrangements[2]. DragonBet takes no additional charges from payment cards, though card providers may charge for deposits[2].

DragonBet carries out age verification and can request documents as necessary. It can also conduct identity, credit and other verification checks from time to time[2]. Documents can include government-issued photo ID, proof of address dated within the last 90 days, and both sides of transaction cards. Virtual card users must provide an online bank statement and virtual card details[2]. Deposits should use payment methods registered in the account holder’s name[2].

DragonBet can suspend or close an account if funds are deposited without an intention to place bets or gaming stakes[2].

DragonBet payout caps

The terms cap customer winnings and payouts across all sports at £/€100,000 per day[2]. On the referenced games, the maximum win on a gamble is £/€125,000, excluding potential progressive jackpot winnings[2]. DragonBet allows one account per customer and can close additional accounts without prior notice, voiding activity on those accounts[2].

DragonBet complaints

Trustpilot had 610 reviews, with a TrustScore of 3.8 and replies to 93% of negative reviews, reported as of 29 October 2026[3]. Casino Guru reported zero complaints as of 29 October 2026[4].

A player reported on Trustpilot in September 2026 that their account was suspended after a £200 withdrawal request; DragonBet replied that routine checks were needed[3]. Another player reported on Trustpilot in September 2026 that their account was blocked after a win and they could not access deposited funds, and said a complaint was under investigation[3]. A player reported on Google Play on 12 February 2026 that they requested account closure after document requests and had not received a £10 opening deposit refund[6].

Customers can raise complaints by email[2]. DragonBet has eight weeks to investigate and issue a final response, and its terms name the Independent Betting Adjudication Service (IBAS)[2].

DragonBet verdict

DragonBet’s active UK Gambling Commission licence identifies its licence holder[1]. Its terms give the operator discretion to require further due diligence before processing withdrawals requested with no or minimal play[2].

DragonBet FAQ

Is DragonBet licensed by the UK Gambling Commission?

Yes. DragonBet Ltd holds active licence 064908-R-339041-004[1].

Who holds DragonBet’s UK Gambling Commission licence?

DragonBet Ltd is the licence holder[1].

How much can DragonBet pay out on sports bets in one day?

The terms cap customer winnings and payouts across all sports at £/€100,000 per day[2].

Does DragonBet set a daily withdrawal limit?

Its terms set no daily maximum; requests over £/€20,000 or equivalent may require additional arrangements[2].

What checks can DragonBet make before paying a withdrawal?

For a withdrawal requested with no or minimal play, DragonBet can require further due diligence before processing[2].

How many complaints did Casino Guru report about DragonBet?

Casino Guru reported zero complaints as of 29 October 2026[4].

Which ADR service handles DragonBet complaints?

DragonBet’s terms name the Independent Betting Adjudication Service (IBAS)[2].

More on DragonBet

Compare by verified facts

How we checked. We read DragonBet's terms and help pages, the licence register and regulator records on the dates shown under Sources, and stored a copy of each page where the site allowed it. Complaint figures marked "reported" come from platforms that block our fetcher; they were read through web search and are dated. We did not deposit, play or withdraw (payout testing: not performed). Methodology.

Sources

  1. www.gamblingcommission.gov.uk/downloads/business-licence-register-domain-names.csv — licence register, clause 064908-R-339041-004, checked 27 October 2026
  2. dragonbet.co.uk/static_content?page=terms-and-conditions — operator document, clauses 31, Maximum Payouts, Casino, Live Casino and Virtual Sports, 33, 5, 8, 27, 9, 15, 17, 26, 14, checked 29 October 2026
  3. www.trustpilot.com/review/dragonbet.co.uk — complaint platform (reported via web search, not stored), checked 29 October 2026
  4. casino.guru/dragonbet-casino-review-1 — complaint platform (reported via web search, not stored), checked 29 October 2026
  5. dragonbet.co.uk/static_content?page=privacy-policy — operator document, clauses HEAD OFFICE, Who We Are, checked 29 October 2026
  6. play.google.com/store/apps/details?gl=GB&hl=en_GB&id=bet.dragonbet.android — player complaint (reported via web search, not stored), checked 29 October 2026