DuelBet · Review

DuelBet Review (2026): Legit? Licence, Owner, Withdrawals & Complaints

Verdict: Avoid if you need predictable withdrawalsAnjouan Gaming lists 1Adventure Ltd under licence ALSI-122405025-FI2, valid until 16 May 2027[3]. DuelBet’s processing times are estimates, and it can delay, restrict or refuse withdrawals until checks are complete[4].

Trustpilot reported two reviews and a TrustScore of 3.8 as of 30 October 2026; both displayed reviews were five-star[1]. Casino Guru reported zero complaints as of 30 October 2026[2].

DuelBet key facts

RegulatorAnjouan Gaming (AOGA)[3]
LicenceALSI-122405025-FI2; valid until 16 May 2027[3]
Licence holder1Adventure Ltd[3]
Operator1Adventure Ltd[4]
Company number15686[4]
Registered officeHamchako, Mutsamudu, Autonomous Island of Anjouan, Union of Comoros[4]
Withdrawal timingProcessing times are estimates and can be extended by reviews, providers, congestion, weekends, holidays, disputes or technical issues[4]
VerificationChecks can happen before or after registration, deposit, gameplay or withdrawal[4]
Complaint deadline14 days for game-outcome disputes; 30 days for account, payment, bonus or suspension disputes[4]
Trustpilot2 reviews reported as of 30 October 2026[1]
Casino Guru0 complaints reported as of 30 October 2026[2]
Official siteduelbet.com

DuelBet licence and operator

Anjouan Gaming’s register lists 1Adventure Ltd as licence holder under licence ALSI-122405025-FI2, with valid status and expiry on 16 May 2027[3]. DuelBet’s terms name 1Adventure Ltd as operator[4]. The company number is 15686, and its registered office is in Hamchako, Mutsamudu, Autonomous Island of Anjouan, Union of Comoros[4].

How long do DuelBet withdrawals take?

DuelBet’s processing times are estimates. Reviews, payment providers, congestion, weekends, holidays, disputes and technical issues can extend them[4]. The casino can delay, restrict or refuse a withdrawal until checks are complete[4].

Identity and compliance checks can happen before or after registration, deposit, gameplay or withdrawal[4]. Requested documents can include government-issued ID, proof of address, payment ownership evidence, bank statements, crypto-wallet information, tax documents, a selfie or liveness verification, and other reasonably required information[4]. A withdrawal can be divided across methods or require additional verification[4]. Deposited funds may need to be wagered at least once before withdrawal where reasonably required[4].

DuelBet bonus disputes

Account, payment, bonus and suspension disputes must be submitted within 30 calendar days[4]. DuelBet allows one account per person and can restrict associated accounts in specified circumstances[4].

DuelBet complaints

Trustpilot reported two reviews and a TrustScore of 3.8 as of 30 October 2026; both displayed reviews were five-star[1]. Casino Guru reported zero complaints as of 30 October 2026[2].

Send complaints to the address given in the operator's terms with your username, date, transaction or game reference, disputed amount and a clear description[4]. Game-outcome disputes have a 14-calendar-day deadline; account, payment, bonus and suspension disputes have a 30-calendar-day deadline[4]. Unresolved complaints can go to DuelBet’s appointed approved ADR provider, identified on its website, complaints procedure or interactive licence seal[4].

DuelBet restricted territories

DuelBet prohibits using its services from any territory restricted by law, licence conditions, payment providers or DuelBet. The list may change without notice where required[4]. Players must be at least 18 and meet any higher legal gambling age where they are physically located and ordinarily resident[4].

Payment methods and wallets must belong to the user. Third-party deposits and withdrawals are prohibited unless approved in writing[4].

DuelBet verdict

The licence holder is listed as valid through 16 May 2027[3]. Estimated processing and checks that can delay or stop payments make this a poor fit for players who need a firm withdrawal timetable[4].

DuelBet FAQ

What licence does DuelBet hold?

Anjouan Gaming lists 1Adventure Ltd under licence ALSI-122405025-FI2, valid until 16 May 2027[3].

Which company operates DuelBet?

1Adventure Ltd is named as DuelBet’s operator[4].

How long can DuelBet withdrawals take?

The terms give estimated processing times that can extend because of reviews, providers, congestion, weekends, holidays, disputes or technical issues[4].

When can DuelBet request identity documents?

Identity and compliance checks can occur before or after registration, deposit, gameplay or withdrawal[4].

What are DuelBet’s complaint deadlines?

Game-outcome disputes have a 14-day deadline; account, payment, bonus or suspension disputes have a 30-day deadline[4].

How many complaints does Casino Guru report about DuelBet?

Casino Guru reported zero complaints as of 30 October 2026[2].

More on DuelBet

Compare by verified facts

How we checked. We read DuelBet's terms and help pages, the licence register and regulator records on the dates shown under Sources, and stored a copy of each page where the site allowed it. Complaint figures marked "reported" come from platforms that block our fetcher; they were read through web search and are dated. We did not deposit, play or withdraw (payout testing: not performed). Methodology.

Sources

  1. www.trustpilot.com/review/duelbet.com — complaint platform (reported via web search, not stored), checked 30 October 2026
  2. casino.guru/duelbet-casino-review — complaint platform (reported via web search, not stored), checked 30 October 2026
  3. anjouangaming.com/license-register/ — licence register, clause ALSI-122405025-FI2, checked 27 October 2026
  4. duelbet.com/terms-of-service — operator document, clauses 7. Withdrawals, 5. Verification, AML and Source of funds, Operator, 22. Complaints and alternative dispute resolution, 6. Account balance, deposits and payments, 4.1 Registration, 3. Eligibility and permitted use, checked 30 October 2026