Dukes Casino · Review
Dukes Casino Review (2026): Legit? Licence, Owner, Withdrawals & Complaints
The first-deposit offer is 100% up to €300 plus free spins. Bonus wagering is 50x within 30 days; free-spin winnings carry a separate 50x requirement within seven days[1]. Trustpilot reported 13 reviews and a 2.0 TrustScore as of 29 October 2026. A player reported on Trustpilot in June 2024 that the casino refused to pay £65 won from a bonus[2].
Dukes Casino key facts
| Licence | UK Gambling Commission white-label licence 039335-R-319313-021[3] |
|---|---|
| Licence holder | ProgressPlay Limited[3] |
| Company number | C58305[5] |
| Weekly withdrawal cap | €3,000 per account[4] |
| Monthly withdrawal cap | €6,000 per account[4] |
| Pending period | Three business days; cancellable during this period[4] |
| First-deposit offer | 100% up to €300 plus free spins for new players making their first deposit[1] |
| Bonus wagering | 50x bonus amount within 30 days; free-spin winnings 50x within 7 days[1] |
| Maximum conversion | 3x bonus amount, or €20 for free spins[1] |
| Trustpilot | 13 reviews; 2.0 out of 5, reported on Trustpilot as of 29 October 2026[2] |
| Regulatory action | £1,000,000 financial penalty imposed on 9 May 2025[6] |
| Official site | dukescasino.com |
Dukes Casino Dukescasino licence
The UK Gambling Commission register lists dukescasino.com under ProgressPlay Limited’s white-label licence 039335-R-319313-021. White Label means the domain runs under that licence, which lists 115 domains under the same licence holder[3]. Dukescasino’s About Us page names ProgressPlay Limited[5]. At least one successful deposit is required before withdrawal[4].
Dukes Casino Dukescasino company details
ProgressPlay Limited is registered in Malta as company C58305. Dukescasino’s About Us page gives the company’s address as Soho Office, 3A, Punchbowl Centre, Elia Zammit Street, St. Julians, STJ3154, Malta[5]. The UK Gambling Commission register gives the company’s head office address as Kolonakiou 26, Office No.18, Agios Athanasios, Limassol, 4103, Cyprus[7]. The Malta Gaming Authority register lists eCogra as an approved alternative dispute resolution provider for ProgressPlay Limited[8].
Dukes Casino Dukescasino withdrawal limits and checks
Withdrawal requests remain pending for three business days, during which the player can cancel them. After that, they move to processing and can no longer be cancelled[4]. The limit is €3,000 per account per week and €6,000 per account per month; the company can raise those limits at its discretion[4].
Identity checks are required when deposits and withdrawals across the network reach €2,000. The required documents include identity, address and payment-method proof. The company can request source-of-funds or source-of-wealth documents[4]. Provider fees for deposits or withdrawals are the player’s responsibility[4].
Dukes Casino Dukescasino bonus terms
The first-deposit offer is 100% up to €300 plus free spins for new players[1]. The bonus amount must be wagered 50 times within 30 days, and free-spin winnings 50 times within seven days. Only bonus-money bets count; eligible games and contribution rates vary[1].
Conversion is capped at three times the bonus amount, or €20 for free spins. A withdrawal request voids active or pending bonuses[1]. Skrill and Neteller deposits are excluded from bonus offers[4].
Dukes Casino Dukescasino complaints
Trustpilot reported 13 reviews, a TrustScore of 2.0 out of 5, and no reviews in the preceding 12 months as of 29 October 2026[2]. A player reported on Trustpilot in June 2024 that the casino refused to pay £65 won from a bonus; the complaint status is unknown[2].
The UK Gambling Commission directs customers to complain to the company first[7]. Dukescasino’s terms define a dispute as a complaint the company has not resolved during the first eight weeks[4].
Dukes Casino Dukescasino regulator action
On 9 May 2025, the UK Gambling Commission attached conditions to ProgressPlay Limited’s licence, imposed a financial penalty and issued a warning[6]. The Commission imposed a £1,000,000 penalty under section 121 of the Act and required a third-party audit within six months of the review’s conclusion[6].
Dukes Casino Dukescasino verdict
The weekly and monthly caps set the withdrawal ceiling, while the pending period gives players three business days to cancel a request[4].
Dukes Casino FAQ
Who operates Dukescasino under the UKGC licence at Dukes Casino?
Dukescasino’s About Us page names ProgressPlay Limited[5]. The UK Gambling Commission lists it as licence holder for dukescasino.com[3].
How much can players withdraw from Dukescasino each week at Dukes Casino?
The terms set a €3,000 weekly cap per account and a €6,000 monthly cap[4].
How long can a Dukescasino withdrawal stay cancellable at Dukes Casino?
It stays pending and cancellable for three business days, then changes to processing[4].
What wagering applies to the Dukescasino first-deposit offer at Dukes Casino?
The bonus amount requires 50x wagering within 30 days; free-spin winnings require 50x within 7 days[1].
What did the UK Gambling Commission order against ProgressPlay Limited in 2025 at Dukes Casino?
On 9 May 2025, it imposed a £1,000,000 penalty, attached licence conditions and issued a warning[6].
How many Dukescasino reviews were reported on Trustpilot at Dukes Casino?
Trustpilot reported 13 reviews and a 2.0 out of 5 TrustScore as of 29 October 2026[2].
More on Dukes Casino
- Dukes Casino Review (2026): Legit? Licence, Owner, Withdrawals & Complaints
- Who Owns Dukes Casino? Owner, Licence No. & Sister Sites (2026)
- Dukes Casino Withdrawal Pending? Times, Limits, KYC & What to Do (2026)
- Dukes Casino Bonus Terms: Wagering, Max Bet & Max Cashout Explained (2026)
- All casinos with source-checked facts
Compare by verified facts
How we checked. We read Dukes Casino's terms and help pages, the licence register and regulator records on the dates shown under Sources, and stored a copy of each page where the site allowed it. Complaint figures marked "reported" come from platforms that block our fetcher; they were read through web search and are dated. We did not deposit, play or withdraw (payout testing: not performed). Methodology.
Sources
- www.dukescasino.com/bonuses/ — operator document, clause This Month's Offers — Welcome offer, checked 29 October 2026
- www.trustpilot.com/review/www.dukescasino.com — complaint platform (reported via web search, not stored), checked 29 October 2026
- www.gamblingcommission.gov.uk/downloads/business-licence-register-domain-names.csv — licence register, clause 039335-R-319313-021, checked 27 October 2026
- www.dukescasino.com/compliance/terms — operator document, clauses H. Talletukset ja nostot, E. Tilin rekisteröinti, J. Bonusehdot, B. Määritelmät, checked 29 October 2026
- www.dukescasino.com/compliance/aboutus — operator document, clause About Us, checked 29 October 2026
- www.gamblingcommission.gov.uk/public-register/regulatory-action/detail/276 — licence register, clauses Regulatory action register — Sanction for ProgressPlay Limited, Details, checked 29 October 2026
- www.gamblingcommission.gov.uk/public-register/business/detail/39335 — licence register, clauses Head office address, Complaints, checked 29 October 2026
- authorisation.mga.org.mt/verification.aspx?company=703df3e2-8758-49e6-8804-158981f71761&details — law / regulator, clause ADRs, checked 29 October 2026