Fairspin · Review

Fairspin Review (2026): Legit? Licence, Owner, Withdrawals & Complaints

By the Casino Reviews Global editorial team. Updated 31 October 2026. Facts checked 27–28 October 2026 against Fairspin's own pages, licence registers and regulator records.

Verdict: Licensed, but withdrawals can be held for compliance reviewsThe register lists Sorta Group Limitada as the valid licence holder for fairspin.io under Anjouan Gaming licence ALSI-202508047-FI2^[2]. The terms let the operator restrict or delay withdrawals during compliance reviews^[3].

Trustpilot reported 491 reviews and a TrustScore of 3.9 out of 5 as of 29 October 2026^[1].

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Fairspin key facts

Regulator	Anjouan Gaming (AOGA)^[2]
Licence	ALSI-202508047-FI2; valid until 17 August 2027^[2]
Licence holder	Sorta Group Limitada^{[2, 3]}
Company registration	3-102-908265^[3]
Company address	Ofident Building, office three, Barrio Dent, San Pedro, Montes de Oca, San Jose Province, Costa Rica^[3]
KYC timing	Reviews can begin at any time during the business relationship^[3]
Complaint totals	Casino Guru: 104; AskGamblers: 42^{[4, 5]}
VPN rule	The terms prohibit using a VPN or proxy to bypass jurisdiction restrictions^[3]
Account rule	One account; each additional account opened carries a 10% fee, minimum 30 USDT or equivalent^[3]
Official site	fairspin.io

Fairspin’s licence

Anjouan Gaming lists Sorta Group Limitada as the licence holder for ALSI-202508047-FI2, with valid status and expiry on 17 August 2027^[2]. Sorta Group Limitada’s terms give company registration number 3-102-908265 and state that the player relationship is governed by Anjouan law^[3].

Fairspin’s operator and domains

Sorta Group Limitada’s terms give its address as Ofident Building, office number three, Barrio Dent, San Pedro, Montes de Oca, San Jose Province, Costa Rica^[3]. Anjouan Gaming lists nine domains under the same licence holder^[2].

Fairspin withdrawals and KYC

The terms let Sorta Group Limitada start KYC, enhanced verification, source-of-funds, source-of-wealth or payment-method checks at any time during the business relationship^[3]. While requested documents are pending verification, the operator can suspend the account, restrict or delay withdrawals, and freeze remaining balances^[3]. A restriction can remain until the review is completed to the operator’s satisfaction or a final determination is reached^[3]. Players must complete a requested review within 14 calendar days of the first official request unless Sorta Group Limitada grants a written extension^[3].

Fairspin’s account terms

The terms allow one account. Sorta Group Limitada can block or close additional accounts and withhold deposits or winnings at its discretion^[3]. Opening an additional account carries a 10% administrative fee, minimum 30 USDT or financial equivalent^[3].

Fairspin complaint reports

Casino Guru reported 104 complaints as of 29 October 2026: four opened, one unresolved, 43 resolved and 56 rejected^[4]. AskGamblers reported 42 complaints as of 29 October 2026, with 40 resolved^[5].

A player reported on AskGamblers in August 2024 that a $285,080 withdrawal had been pending for 22 days with repeated scripted support replies; the listing marks the complaint resolved^[6]. A player reported on Trustpilot in August 2026 that a withdrawal had been pending for four days with repeated generic status updates^[1]. A Trustpilot reviewer alleged in September 2026 that their profile was banned after winning and requesting a withdrawal^[1].

Trustpilot reported 491 reviews and a TrustScore of 3.9 out of 5 as of 29 October 2026^[1]. Withdrawal delays, holds or rejected withdrawals recur in player complaints^[7]. The terms direct complaints to the Dispute Resolution section linked in the website footer^[3]. A refund request tied to a relevant decrease must be submitted to customer support within seven days of the decrease or the player becoming aware of it^[3].

Fairspin’s restricted jurisdictions

The terms prohibit access to the website, apps and games from the jurisdictions referred to in the restriction clause. They also prohibit using a VPN, proxy or another method to conceal location and bypass those restrictions^[3].

Fairspin licence status

Anjouan Gaming lists Sorta Group Limitada’s licence as valid through 17 August 2027^[2].

Fairspin verdict

The register lists Sorta Group Limitada as the valid Anjouan licence holder for fairspin.io^[2]. Withdrawal restrictions during compliance reviews and player reports of delays show why players should consider the payout conditions before depositing^{[3, 6, 1, 7]}.

Fairspin FAQ

Who operates Fairspin?

Sorta Group Limitada operates fairspin.io under its trading name^[3].

Which licence does Fairspin hold?

Anjouan Gaming lists licence ALSI-202508047-FI2 as valid until 17 August 2027^[2].

When can Fairspin check a player’s identity or funds?

The terms permit KYC and source-of-funds reviews at any point during the business relationship^[3].

Can Fairspin delay a Fairspin withdrawal during a review?

Yes. The terms let Sorta Group Limitada restrict or delay withdrawals during document verification^[3].

How many complaints did AskGamblers report about Fairspin?

AskGamblers reported 42 complaints as of 29 October 2026, with 40 resolved^[5].

Does Fairspin allow VPN use to bypass jurisdiction restrictions?

No. The terms prohibit VPNs, proxies and other methods to conceal location and bypass jurisdiction restrictions^[3].

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