Frank & Fred · Review

Frank & Fred Review (2026): Legit? Licence, Owner, Withdrawals & Complaints

By the Casino Reviews Global editorial team. Updated 31 October 2026. Facts checked 27–28 October 2026 against Frank & Fred's own pages, licence registers and regulator records.

Frankfred’s terms set a 72-hour processing target and a five banking day deadline, with withdrawals capped at SEK 250,000 per month^[1]. Unwagered bonus funds must be used for bets on the site or specified games and products before direct withdrawal, unless the terms state otherwise^[1]. Trustpilot reported 23 reviews, Casino Guru reported four complaints and AskGamblers reported eight complaints as of 29 October 2026^{[2, 3, 4]}.

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Frank & Fred key facts

Frank & Fred Frankfred’s licence and company

Spelinspektionen lists UnionJack Limited as holder of Swedish licence 718611033, with status “Aktiv” and expiry on 2 December 2029^[5]. Frankfred’s terms name UnionJack Limited and give its Maltese company number, C108651, and Birkirkara address^[1]. The terms limit use of the site and licensed games to people resident in or permanently staying in Sweden^[1]. Accounts are opened and operated in SEK^[1]. UnionJack Limited is the company named in Frankfred’s terms and listed on the Swedish register^[5, 1].

Frank & Fred Frankfred withdrawals and identity checks

Requests are handled immediately when all required information is available; the time for funds to appear depends on the payment provider and bank^[6]. Limits are SEK 50,000 per transaction and per day, SEK 150,000 per week and SEK 250,000 per month^[1]. Frankfred charges no deposit or withdrawal fees^[6]. Swish is available for deposits and withdrawals^[6]. Players must verify identity with BankID before registration is complete^[1]. Frankfred’s terms let the operator request photo ID, income or wealth details, and bank statements, payslips or similar documents to substantiate gambling funds^[1].

Frank & Fred Frankfred bonus terms

Unwagered bonus funds cannot be withdrawn directly unless the terms state otherwise; the funds must be used for bets on the site or specified games and products^[1].

Frank & Fred Frankfred complaints

Trustpilot reported 23 reviews and a TrustScore of 1.7 out of 5 as of 29 October 2026; its page said the company replied to 100% of negative reviews^[2]. Casino Guru reported four complaints as of that date: one resolved, three rejected, none open and none unresolved^[3]. AskGamblers reported eight complaints, including three resolved and five other or unclassified, as of 29 October 2026^[4]. A player reported on Trustpilot on 4 September 2025 that more than 1,000 spins on a named slot had not triggered its bonus and alleged very low game payback^[2].

Is Frankfred right for you at Frank & Fred?

For a large win such as a jackpot, Frankfred’s terms let the operator offer a one-time payment above the stated maximum withdrawal amounts^[1].

More on Frank & Fred

• Frank & Fred Review (2026): Legit? Licence, Owner, Withdrawals & Complaints
• Who Owns Frank & Fred? Owner, Licence No. & Sister Sites (2026)
• Frank & Fred Withdrawal Pending? Times, Limits, KYC & What to Do (2026)
• Frank & Fred Bonus Terms: Wagering, Max Bet & Max Cashout Explained (2026)
• All casinos with source-checked facts

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How we checked. We read Frank & Fred's terms and help pages, the licence register and regulator records on the dates shown under Sources, and stored a copy of each page where the site allowed it. Complaint figures marked "reported" come from platforms that block our fetcher; they were read through web search and are dated. We did not deposit, play or withdraw (payout testing: not performed). Methodology.