FS · Withdrawals

FS Withdrawal Pending? Times, Limits, KYC & What to Do (2026)

Verdict: Avoid if you need fast access to large winsFS Casino’s terms allow up to 30 days to approve withdrawals of USD 15,001 or more and cap Visa or MasterCard withdrawals at USD 450 per transaction[1].

FS Casino’s terms set approval periods of two days for withdrawals up to USD 300, five days for USD 301–1,500 and 14 days for USD 1,501–15,000, excluding weekends and holidays[1].

How long do FS Casino withdrawals take?

For withdrawals of USD 15,001 or more, the approval period is 30 days, excluding weekends and holidays[1]. After approval, FS Casino says it is not responsible for payment delays caused by third-party processors or financial institutions[1]. Withdrawals funded by phone operator transfers are delayed two to three weeks for fraud checks[1].

FS Casino withdrawal limits and fees

Visa or MasterCard withdrawals have a USD 10 minimum and USD 450 maximum per transaction[1]. If withdrawal requests, current balance and lifetime withdrawals are at least 20 times total deposits, the terms allow a EUR 5,000 limit during 30 days[1].

If turnover is less than half the deposit, the company reserves the right to withhold 20% of withdrawals, with a USD 0.50 minimum[1]. It may charge its own costs for withdrawals of funds that have not been played[1]. Withdrawals must use the same method as the deposit[1].

FS Casino withdrawal checks

For a requested withdrawal of USD 1,000 or more, the terms require an identification procedure using a copy or digital photograph of an identification document[1]. FS Casino can restrict withdrawals during checks[1].

The company may request proof of where funds came from, including salary or occupation information and supporting documents such as a bank statement[1]. Additional video-call verification must be completed within seven calendar days of notification[1].

What should you do if an FS Casino withdrawal is pending?

  1. Contact Support Service about the withdrawal[1].
  2. File a complaint at the listed email address[1].
  3. Refer the complaint to ABC ADR, the appointed independent alternative dispute resolution provider[2].
  4. Report a game-round dispute within 10 days of the incident[1].

FS Casino complaint reports

Casino Guru reported 145 complaints as of 29 October 2026: 54 resolved, 89 rejected, two opened and none unresolved[3]. AskGamblers reported five complaints as of 29 October 2026, with two resolved[4].

A player reported on AskGamblers in July 2026 that a withdrawal requested on 7 July remained unprocessed and a promised alternative method had not arrived; the complaint was open[4].

FS FAQ

How long does FS Casino take to approve a USD 1,000 withdrawal?

A USD 1,000 request falls in the USD 301–1,500 band, with a five-day approval period excluding weekends and holidays[1].

What is the largest FS Casino Visa or MasterCard withdrawal per transaction?

The terms set the maximum at USD 450 per transaction[1].

Can FS Casino ask for bank statements during a withdrawal check?

The terms allow a source-of-funds request and give a bank statement as an example of supporting documentation[1].

Who handles FS Casino complaints outside customer support?

The complaints policy names ABC ADR as its appointed independent ADR provider[2].

What did an AskGamblers player report about FS Casino in July 2026?

The player said a withdrawal remained unprocessed and a promised alternative payment method had not arrived[4].

More on FS

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How we checked. We read FS's terms and help pages, the licence register and regulator records on the dates shown under Sources, and stored a copy of each page where the site allowed it. Complaint figures marked "reported" come from platforms that block our fetcher; they were read through web search and are dated. We did not deposit, play or withdraw (payout testing: not performed). Methodology.

Sources

  1. fs.casino/en/terms-and-conditions — operator document, clauses 8.13, 8.14, 8.15, 8.16, 8.23, 8.17, 8.12.6, 8.22, 8.19, 8.12.4, 8.12.5, 8.12.2, checked 29 October 2026
  2. fs.casino/en/customer-complaints-policy — operator document, clause 6. Alternative Dispute Resolution (ADR), checked 29 October 2026
  3. casino.guru/fs-casino-review — complaint platform (reported via web search, not stored), checked 29 October 2026
  4. www.askgamblers.com/casino-complaints/fs-casino-payment-not-being-made — complaint platform (reported via web search, not stored), checked 29 October 2026