FS Casino · Review
FS Casino Review (2026): Legit? Licence, Owner, Withdrawals & Complaints
Casino Guru reported 145 complaints as of 29 October 2026, including 54 resolved and 89 rejected[1]. Trustpilot complaints include withdrawal delays or KYC problems in at least three reviews[2].
FS Casino key facts
| Licence | Curacao Gaming Authority, OGL/2024/767/0360; active[3] |
|---|---|
| Licence holder | Intelligent Innovations N.V.[3] |
| Company number | 142065[4] |
| Visa or MasterCard withdrawal cap | USD 450 per transaction[4] |
| Small withdrawal approval | Up to USD 300 within 2 days, excluding weekends and holidays[4] |
| Large withdrawal approval | USD 15,001 and above within 30 days, excluding weekends and holidays[4] |
| Identity check | Required for withdrawal requests of USD 1,000 or more[4] |
| Casino Guru complaints | 145 reported; 54 resolved and 89 rejected as of 29 October 2026[1] |
| Visa or MasterCard fee | USD 10 per transaction[4] |
| Official site | fs21.casino |
FS Casino Fs21’s licence
The Curacao Gaming Authority register lists Intelligent Innovations N.V. as licence holder under OGL/2024/767/0360, with status Granted / Active. It lists 84 domains under the same licence holder[3].
FS Casino Fs21’s operator and related domains
Fs21’s terms name Intelligent Innovations N.V. as the company providing and licensing the website’s services. Its company number is 142065, and its registered address is Groot Kwartierweg 10, Livestrong Building, Curacao[4].
Verbenaz Limited manages payments as an authorised agent for Intelligent Innovations N.V.[4]
FS Casino Fs21 withdrawal times and checks
Visa and MasterCard withdrawals have a USD 450 per-transaction maximum and a USD 10 fee per transaction[4]. Fs21’s terms set approval periods by amount: up to USD 300 within two days, USD 301–1,500 within five days, USD 1,501–15,000 within 14 days, and USD 15,001 or more within 30 days. Each period excludes weekends and holidays[4].
If withdrawal requests, the current balance and lifetime withdrawals together reach at least 20 times total deposits, Fs21’s terms let it limit withdrawals to EUR 5,000 or equivalent over 30 days[4]. Requests of USD 1,000 or more require identity documents, and checks can restrict withdrawals while underway[4].
If turnover is “2 (two) times less than the deposit,” Fs21’s terms let it withhold 20% of a withdrawal, with a minimum of USD 0.50 or equivalent. The terms also let it charge its own costs for withdrawing funds that have not been played[4].
FS Casino Fs21 bonus terms
If a player withdraws before wagering conditions are met, Fs21’s terms reduce the bonus amount and bonus winnings to zero[4]. If a bet uses both bonus and real cash, winnings are allocated proportionately between the bonus and cash balances[4].
FS Casino Fs21 complaints
Casino Guru reported 145 complaints as of 29 October 2026: 54 resolved, 89 rejected, two opened and zero unresolved. The total is lifetime complaints shown on the page[1]. AskGamblers reported five complaints as of 29 October 2026, with two resolved and one displayed complaint marked unresolved[5].
Trustpilot reported 11 reviews and a score of 2.5 out of 5 as of 29 October 2026; all 11 reviews were from the previous 12 months[6]. Trustpilot complaints include withdrawal delays or KYC problems in at least three reviews[2].
A Trustpilot reviewer reported in September 2026 that repeated selfie and ID submissions were rejected without explanation[6]. An AskGamblers player reported in July 2026 that a withdrawal requested on 7 July remained unprocessed and promised alternative payment arrangements had not arrived[5].
Fs21’s terms direct complaints to support or email. Game-round issues must be reported within 10 days[4].
FS Casino Fs21 restricted countries
Fs21’s terms prohibit accounts, deposits and use by customers located or domiciled in Afghanistan, American Samoa, Aruba, Australia, Belgium, Bonaire, Cyprus, Curacao and the Czech Republic[4]. The terms let Fs21 change the restricted jurisdictions list with or without notice[4].
IP or location masking, including VPNs and proxy servers, is prohibited. Fs21’s terms let it close accounts and void bets, bonuses and winnings if masking technology is used[4].
FS Casino Fs21 verdict
Fs21’s terms cap Visa or MasterCard withdrawals at USD 450 per transaction and set a 30-day approval period, excluding weekends and holidays, for withdrawals of USD 15,001 or more[4].
FS Casino FAQ
Is Fs21 licensed, and who is its licence holder at FS Casino?
The Curacao Gaming Authority register lists Intelligent Innovations N.V. under active licence OGL/2024/767/0360[3].
How much can players withdraw from Fs21 by card at FS Casino?
The Visa or MasterCard maximum is USD 450 per transaction[4]. The fee is USD 10 per transaction[4].
How long does Fs21 take to approve withdrawals at FS Casino?
Fs21’s terms allow two days for up to USD 300 and 30 days for USD 15,001 or more, excluding weekends and holidays[4].
When does Fs21 require identity documents at FS Casino?
A withdrawal request of USD 1,000 or more requires identity documents[4].
What happens if a player withdraws before Fs21 wagering is complete at FS Casino?
The bonus amount and bonus winnings are reduced to zero[4].
How many complaints are reported about Fs21 on Casino Guru at FS Casino?
Casino Guru reported 145 lifetime complaints as of 29 October 2026, including 54 resolved and 89 rejected[1].
More on FS Casino
- FS Casino Review (2026): Legit? Licence, Owner, Withdrawals & Complaints
- Who Owns FS Casino? Owner, Licence No. & Sister Sites (2026)
- FS Casino Withdrawal Pending? Times, Limits, KYC & What to Do (2026)
- FS Casino Bonus Terms: Wagering, Max Bet & Max Cashout Explained (2026)
- All casinos with source-checked facts
Compare by verified facts
How we checked. We read FS Casino's terms and help pages, the licence register and regulator records on the dates shown under Sources, and stored a copy of each page where the site allowed it. Complaint figures marked "reported" come from platforms that block our fetcher; they were read through web search and are dated. We did not deposit, play or withdraw (payout testing: not performed). Methodology.
Sources
- casino.guru/fs-casino-review — complaint platform (reported via web search, not stored), checked 29 October 2026
- complaint summary (web search), 29 October 2026
- cert.cga.cw/token?id=360 — licence register, clause OGL/2024/767/0360, checked 27 October 2026
- fs.casino/en/terms-and-conditions — law / regulator, clauses 8.23, 8.16, 1.1, 8.13, 8.12.3, 8.1.1, 8.22, 8.14, 8.15, 8.19, 6.3, 8.12.4, checked 29 October 2026
- www.askgamblers.com/casino-complaints/fs-casino-payment-not-being-made — complaint platform (reported via web search, not stored), checked 29 October 2026
- ca.trustpilot.com/review/fs.casino — complaint platform (reported via web search, not stored), checked 29 October 2026
