FS4913 · Withdrawals

FS4913 Withdrawal Pending? Times, Limits, KYC & What to Do (2026)

Verdict: Avoid if you need large withdrawals paid quicklyThe terms set approval within 30 days for amounts of $15,001 or more, excluding weekends and holidays, and cap Visa and MasterCard withdrawals at $450 per transaction[1]. Requests of $1,000 or more require identification documents, and the company may restrict withdrawals during verification[1].

Lower withdrawal amounts have shorter approval periods: up to $300 within two days, $301–$1,500 within five days, and $1,501–$15,000 within 14 days, excluding weekends and holidays[1].

How long do FS4913 withdrawals take?

The terms set approval within two days for withdrawals up to $300, within five days for $301–$1,500, within 14 days for $1,501–$15,000, and within 30 days for $15,001 or more. Each period excludes weekends and holidays[1]. Phone-operator transfers delay withdrawals by two to three weeks for fraud checks[1].

What are FS4913’s withdrawal limits and fees?

Visa and MasterCard withdrawals have a $10 minimum and a $450 maximum per transaction[1]. Withdrawals may be limited to €5,000 during 30 days when the stated threshold is reached[1].

If turnover is less than half the deposit, a 20% withholding may apply to withdrawals, with a minimum of $0.50 or equivalent[1]. The company may charge an amount equal to its costs for withdrawing funds that have not been put into play[1].

What identification does FS4913 require?

For a requested amount of $1,000 or more, the terms require identification documents[1]. The KYC policy lists an identification document and a photo of the payment card used or intended for deposits[2]. The policy also sets a transaction threshold at $1,000 or €1,000[2].

The company may request source-of-funds information and supporting documents, and may restrict withdrawals while verification checks are in progress[1].

Why can an FS4913 withdrawal be delayed?

Verification checks can restrict withdrawals, and the terms let the company request source-of-funds information and supporting documents[1]. Phone-operator transfers trigger a two-to-three-week delay for fraud checks[1]. Approval periods exclude weekends and holidays[1].

How can players complain about an FS4913 withdrawal?

  1. Contact Support Service or file a complaint by email, as the terms direct[1].
  2. For a dispute that support cannot resolve, use ABC ADR & Associates, the service named by FS Casino[3].
  3. Submit a game-round complaint no later than 10 days after the incident[1].

What do players report about FS4913 withdrawals?

Casino Guru reported 145 complaints as of 29 October 2026, including 2 open, 0 unresolved, 54 resolved and 89 rejected[4]. AskGamblers reported 5 complaints, with 2 resolved, as of 29 October 2026[5].

A player reported on AskGamblers in July 2026 that a 7 July withdrawal remained unprocessed after repeated support assurances[5]. Casino Guru listed an open player complaint about a withdrawal delayed by verification issues[4].

FS4913 FAQ

How long do FS4913 withdrawals take?

Phone-operator transfers are delayed two to three weeks for fraud checks[1].

What is FS4913’s maximum Visa or MasterCard withdrawal?

Visa and MasterCard withdrawals are capped at $450 per transaction[1].

When does FS4913 require withdrawal identification?

For a requested amount of $1,000 or more, the terms require identification documents[1].

Can FS4913 delay a phone-operator withdrawal?

The terms set a two-to-three-week delay for fraud checks[1].

Where can players escalate an FS4913 complaint?

FS Casino identifies ABC ADR & Associates as a service for disputes[3].

More on FS4913

Compare by verified facts

How we checked. We read FS4913's terms and help pages, the licence register and regulator records on the dates shown under Sources, and stored a copy of each page where the site allowed it. Complaint figures marked "reported" come from platforms that block our fetcher; they were read through web search and are dated. We did not deposit, play or withdraw (payout testing: not performed). Methodology.

Sources

  1. fs.casino/en/terms-and-conditions — law / regulator, clauses 8.13, 8.14, 8.15, 8.23, 8.16, 8.12.3, 6.3, 8.12.6, 8.22, 8.19, 8.12.4, 8.12.5, checked 29 October 2026
  2. fs.casino/en/kyc-policy — law / regulator, clauses 4. Verification, 4.A, checked 29 October 2026
  3. fs.casino/en — law / regulator, clause FS Casino Platform Security and Responsible Gaming, checked 29 October 2026
  4. casino.guru/fs-casino-review — complaint platform (reported via web search, not stored), checked 29 October 2026
  5. www.askgamblers.com/casino-complaints/fs-casino-payment-not-being-made — complaint platform (reported via web search, not stored), checked 29 October 2026