Goldroll · Withdrawals

Goldroll Withdrawal Pending? Times, Limits, KYC & What to Do (2026)

By the Casino Reviews Global editorial team. Updated 31 October 2026. Facts checked 27–28 October 2026 against Goldroll's own pages, licence registers and regulator records.

Withdrawals are capped at €5,000 per 24 hours. Hundise Limited can apply lower limits^[1].

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How long do Goldroll withdrawals take?

Goldroll processes withdrawals within 72 hours of the request^[1]. Bank transfers and card transactions can take up to three days to arrive; e-wallet transfers are instantly provided after processing^[1]. Its payments page says bank-transfer withdrawals are processed the same working day and players receive their winnings within one working day^[2].

When the casino initiates correspondence about personal information, withdrawal requests remain pending until the player returns it and the company approves it^[1].

What are Goldroll’s withdrawal limits and fees?

A percentage fee can apply and is shown before the withdrawal request^[1]. Transaction fees can also depend on the payment method, bank, card issuer and bank country^[2].

Deposits and withdrawals are processed in euros; the minimum deposit is €20^{[2, 1]}. Deposits must be wagered 1x before withdrawal^[1]. Players can withdraw only to the method used for deposit, up to the amount deposited^[1].

What verification does Goldroll require for withdrawals?

Hundise Limited can request verification documents at any time, including when a deposit is made or before a withdrawal^[1]. Examples include a passport, identity card or driving licence and a recent utility bill^[1].

Deposits exceeding €2,000 require a Source of Wealth questionnaire; supporting documents can also be required^[2].

Why can a Goldroll withdrawal remain pending?

If Goldroll initiates correspondence about personal information, withdrawal requests remain pending until the player returns it and the company approves it^[1].

The terms let Hundise Limited withhold withdrawals and forfeit winnings if it determines irregular gameplay occurred; its determination is final^[1].

What can you do if a Goldroll withdrawal is pending?

1. Contact customer service about the request and any personal-information correspondence; requests remain pending until correspondence is returned and approved^[1].
2. Submit a complaint to the company. Unresolved complaints can be escalated to management, and the company aims to communicate a resolution within 28 days^[1]. Disputes about a wager must be lodged within three days of the wager decision^[1].
3. If resolution efforts fail, the terms provide for a free complaint to CADRE^[1]. For refunds up to €5,000, the ADR decision is binding^[1].

What complaints have players reported about Goldroll withdrawals?

Casino Guru reported two complaints about Gold Roll Casino as of 30 October 2026: zero opened, zero unresolved, zero resolved and two rejected^[3].

More on Goldroll

• Goldroll Review (2026): Legit? Licence, Owner, Withdrawals & Complaints
• Who Owns Goldroll? Owner, Licence No. & Sister Sites (2026)
• Goldroll Withdrawal Pending? Times, Limits, KYC & What to Do (2026)
• Goldroll Bonus Terms: Wagering, Max Bet & Max Cashout Explained (2026)
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How we checked. We read Goldroll's terms and help pages, the licence register and regulator records on the dates shown under Sources, and stored a copy of each page where the site allowed it. Complaint figures marked "reported" come from platforms that block our fetcher; they were read through web search and are dated. We did not deposit, play or withdraw (payout testing: not performed). Methodology.