ICE36 · Review

ICE36 Review (2026): Legit? Licence, Owner, Withdrawals & Complaints

By the Casino Reviews Global editorial team. Updated 31 October 2026. Facts checked 27–28 October 2026 against ICE36's own pages, licence registers and regulator records.

Withdrawal requests remain pending until midnight GMT the following day, and cashouts are capped at €10,000 every 30 days^[1]. The first-deposit match offers up to £25 and requires 10x wagering on the bonus; only slots count^[2]. Casino Guru reported 22 complaints about related casinos as of 29 October 2026: 10 resolved and 12 rejected. It reported none directly about ICE36^[3].

Is this your casino? Claim your profile free: update withdrawal and bonus facts, add your official response, and get a dofollow link to your site.

ICE36 key facts

ICE36 licence and operator

The UK Gambling Commission lists Skill On Net Limited as licence holder for active licence 039326-R-319358-063. The register lists 59 domains under the same licence holder^[4]. ICE36’s terms name Skill On Net Limited as operator and say its operations are regulated by the Malta Gaming Authority^[1].

ICE36’s terms prohibit players from listed countries, including the United Kingdom and USA, from depositing or playing in real-money mode^[1]. Players from Slovakia cannot play in the live casino^[1].

ICE36 owner and related domains

ICE36’s terms give Skill On Net Limited’s address as Office 1/5297 Level G, Quantum House, 75, Abate Rigord Street, Ta’ Xbiex, XBX 1120, Malta^[1].

Active names listed under Skill On Net Limited include 44aces, ahtigames, bacanaplay and bitpunch^[6]; eucasino, eurokingclub, euromania and finlandiacasino^[6]; and genting casino, knightslots, lordping and luckylouis^[6].

ICE36 withdrawal limits and checks

Withdrawal requests remain pending until midnight GMT the following day. If the required information is available, the request goes to Accounts for processing during the next business day^[1]. Players can modify or reverse a request until it is completed and fully processed. Cancelling within the three-day processing period returns the funds to the real-money account^[1]. In certain countries, Trustly or Entercash withdrawals can be processed within a few minutes if verification documents are not needed^[1].

The maximum withdrawal is €5,000 per transaction. The maximum winning amount a player can cash out is €10,000 every 30 days; the terms let ICE36 pay other winnings in monthly instalments of €10,000 every 30 days^[1]. Wins of €5,000 or more and jackpots can take longer for verification and checks^[1].

Withdrawal processing requires approved proof of address, identity, payment-method ownership where applicable, and source-of-funds information^[1]. The terms list a €5 fee for withdrawals without prior real-money activity and a €10 wire-transfer fee, with no wire fee over €500^[1]. Listed cards and online wallets have no charge^[1], and the terms allow a surcharge to cover costs, deducted before processing^[1].

ICE36 bonus terms

The first-deposit match gives new registering players 100% up to £25 on a minimum £10 deposit^[2]. It requires 10x wagering on the bonus, with slots as the only qualifying games^[2]. The 136 free spins promotion is for Big Bass Bonanza and requires a first deposit of at least £10 and code ICE136^[2].

The maximum bet while wagering is 10% of the bonus, with a £0.10 minimum, or £5, whichever is lower^[2]. Under standard wagering, bets on games other than slots and scratch games do not count^[7]. Non-deposit bonuses and free spins with no deposit have a maximum win or withdrawal of €100 or twice the bonus amount, whichever is greater, unless otherwise stated^[7]. Their wagering requirements must be met within 24 hours unless otherwise stated^[7].

ICE36 complaints and regulator action

Trustpilot reviews were reported as 104 with a 2.1 TrustScore, marked “Poor”; ICE36 had replied to 25% of negative reviews, reported on Trustpilot as of 29 October 2026^[5]. Casino Guru reported 22 complaints about related casinos as of 29 October 2026: 10 resolved, 12 rejected, none open or unresolved, and none directly about ICE36^[3].

A player reported on Casinomeister on 21 June 2025 that financial checks blocked a £400 withdrawal, document upload failed, and statements and payslips received no response^[8]. A Trustpilot reviewer reported on 18 February 2025 that games froze and crashed after one spin; ICE36 replied on 7 March 2025^[5].

The Gambling Commission reported that Skill On Net Limited would pay £305,150 after an investigation found social responsibility and anti-money laundering failures^[9]. The terms direct players to Customer Support first and say a manager or supervisor will contact them with a decision within 96 hours^[1]. eCOGRA is an MGA-authorized ADR company, and its ruling is binding^[1].

ICE36 verdict

Its €10,000-per-30-day cashout cap and monthly instalments for other winnings set the pace for large payouts^[1].

More on ICE36

• ICE36 Review (2026): Legit? Licence, Owner, Withdrawals & Complaints
• Who Owns ICE36? Owner, Licence No. & Sister Sites (2026)
• ICE36 Withdrawal Pending? Times, Limits, KYC & What to Do (2026)
• ICE36 Bonus Terms: Wagering, Max Bet & Max Cashout Explained (2026)
• All casinos with source-checked facts

Compare by verified facts

• UKGC-Licensed Casinos

Is this your casino? Claim your profile free: update withdrawal and bonus facts, add your official response, and get a dofollow link to your site.

How we checked. We read ICE36's terms and help pages, the licence register and regulator records on the dates shown under Sources, and stored a copy of each page where the site allowed it. Complaint figures marked "reported" come from platforms that block our fetcher; they were read through web search and are dated. We did not deposit, play or withdraw (payout testing: not performed). Methodology.