Incredible Spins · Review

Incredible Spins Review (2026): Legit? Licence, Owner, Withdrawals & Complaints

Verdict: Licensed, but withdrawals wait for ID checksThe UK Gambling Commission lists Jumpman Gaming Limited as the active licence holder for Incredible Spins[3]. Withdrawals stay pending during ID review, then bank processing takes 1–5 working days[1].

Incredible Spins uses GBP for deposits and withdrawals[1]. Its listed deposit methods are Visa Debit, MasterCard Debit, Maestro, Paysafe Card, Pay by Mobile, PayPal, Neteller and Skrill; Pay by Mobile deposits incur a £2.50 fee[1]. The new-player offer is up to 500 Starburst free spins with a £10+ deposit[2].

Incredible Spins key facts

LicenceUK Gambling Commission, 039175-R-319452-025; Active[3]
Licence holderJumpman Gaming Limited[3, 2]
Company numberAlderney registration 1815[4]
Registered addressLa Corvee House, La Corvee, Alderney, Channel Islands, GY9 3TQ[2]
Withdrawal processing1–5 working days to bank account after the pending period expires[1]
Identity checksIdentification is required for the first withdrawal; withdrawals stay pending during document review[1]
New-player promotionUp to 500 Starburst free spins with a £10+ deposit; 10x wagering[2]
Bonus conversion capDeposited players: lowest of remaining eligible bonus, lifetime deposits or £250[1]
Casino Guru complaintsReported on Casino Guru as of 29 October 2026: 1 total, 1 rejected[5]
AskGamblers complaintsReported on AskGamblers as of 29 October 2026: 1 shown, unresolved[6]
UKGC paymentJumpman Gaming Limited will pay £500,000 to the National Strategy to Reduce Gambling Harms[7]
Official siteincrediblespins.co.uk

Incredible Spins licence

The UK Gambling Commission register lists Jumpman Gaming Limited as the holder of active licence 039175-R-319452-025, with 148 domains under the same licence holder[3].

Incredible Spins operator and domains

Jumpman Gaming Limited operates Incredible Spins[2]. Its privacy policy gives Alderney registration number 1815, and its footer lists La Corvee House, La Corvee, Alderney, Channel Islands, GY9 3TQ as its business address[4, 2].

Incredible Spins withdrawals

Identification is required for a first withdrawal. Documents can be requested when a withdrawal is made if they have not already been submitted[1]. Valid ID such as a driving licence or passport and a utility bill dated within the last three months are required[1]. The operator can request source-of-funds, source-of-wealth and additional identity documents at its discretion[1].

Its terms let it withhold winnings and suspend or terminate an account if the information cannot be proven[1].

Incredible Spins bonus terms

The new-player offer requires 10x wagering, with conversion capped at lifetime deposits up to £250[2]. Bonus funds cannot be wagered on blackjack, roulette, bingo, table games, live casino, progressive jackpots and other excluded games unless promotion-specific terms say otherwise[1].

Incredible Spins complaints

Casino Guru reported 1 complaint on 29 October 2026: 0 open, 0 unresolved, 0 resolved and 1 rejected. The displayed complaint concerns a £250 withdrawal and is dated 7 October 2020[5].

AskGamblers reported 1 complaint on 29 October 2026, shown as unresolved. It concerns verification and withdrawal of £103[6].

Players can contact the Customer Care Team at the address given in the operator's terms and must submit complaints within three months of the issue[8].

Incredible Spins regulator record

On 17 May 2022, the UK Gambling Commission said Jumpman Gaming Limited would pay £500,000 to the National Strategy to Reduce Gambling Harms[7].

On 29 August 2018, the Competition and Markets Authority recorded that Jumpman Gaming Limited and Progress Play Limited had agreed to make cash withdrawals easier and fairer for players[9].

Incredible Spins verdict

Incredible Spins has an active UK Gambling Commission licence, while its withdrawal process includes document review and bank processing that takes 1–5 working days after the pending period[3, 1]. The bonus offer sets wagering and conversion limits[2, 1].

Incredible Spins FAQ

How long do Incredible Spins withdrawals take?

Bank processing takes 1–5 working days after the pending period ends; that period covers identity-document review[1].

Which licence covers Incredible Spins?

The UK Gambling Commission lists Jumpman Gaming Limited under active licence 039175-R-319452-025[3].

What is the Incredible Spins new-player promotion?

New players can get up to 500 Starburst free spins after depositing at least £10[2].

How much bonus money can Incredible Spins players convert?

For deposited players, the cap is the lowest of the eligible bonus balance, lifetime deposits or £250[1].

How many Incredible Spins complaints do platforms report?

Casino Guru reported 1 complaint, rejected, as of 29 October 2026; AskGamblers reported 1 complaint shown as unresolved on that date[5, 6].

How can players complain to Incredible Spins?

Contact the Customer Care Team at the address given in the operator's terms within three months of the issue[8].

More on Incredible Spins

Compare by verified facts

How we checked. We read Incredible Spins's terms and help pages, the licence register and regulator records on the dates shown under Sources, and stored a copy of each page where the site allowed it. Complaint figures marked "reported" come from platforms that block our fetcher; they were read through web search and are dated. We did not deposit, play or withdraw (payout testing: not performed). Methodology.

Sources

  1. www.incrediblespins.co.uk/terms-and-conditions — operator document, clauses Banking Policy, 1.11 Maximum bonus conversion, Your Incredible Spins account, 1.10 Eligible and excluded games, checked 29 October 2026
  2. www.incrediblespins.co.uk/ — operator document, clauses Welcome offer, Footer, checked 29 October 2026
  3. www.gamblingcommission.gov.uk/downloads/business-licence-register-domain-names.csv — licence register, clause 039175-R-319452-025, checked 27 October 2026
  4. www.incrediblespins.co.uk/privacy-policy — operator document, clause General, checked 29 October 2026
  5. casino.guru/Incredible-Spins-Casino-review — complaint platform (reported via web search, not stored), checked 29 October 2026
  6. www.askgamblers.com/online-casinos/reviews/incredible-spins-casino/complaints — complaint platform (reported via web search, not stored), checked 29 October 2026
  7. www.gamblingcommission.gov.uk/news/article/online-gambling-businesses-face-gbp675-000-regulator — regulator, clause 17 May 2022, checked 29 October 2026
  8. www.incrediblespins.co.uk/faqs — operator document, clause How do I make a complaint, checked 29 October 2026
  9. www.gov.uk/cma-cases/online-gambling — regulator, checked 29 October 2026