Jack Poker · Review

Jack Poker Review (2026): Legit? Licence, Owner, Withdrawals & Complaints

By the Casino Reviews Global editorial team. Updated 31 October 2026. Facts checked 27–28 October 2026 against Jack Poker's own pages, licence registers and regulator records.

Verdict: Licensed, but large wins can take months to payAnjouan Gaming lists Jack La International Limitada under licence ALSI-202408001-FI1, valid until 14 August 2027^[4]. The terms cap withdrawals at EUR 10,000 per 24 hours and EUR 50,000 per 30 days, unless a larger amount is agreed. Wins above EUR 50,000 can be paid in monthly instalments of up to EUR 50,000^[5].

Casino Guru reported six complaints as of 29 October 2026, including two unresolved. Trustpilot reviewers reported withdrawal and verification problems^{[1, 2, 3]}.

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Jack Poker key facts

Licence	Anjouan Gaming, ALSI-202408001-FI1; valid until 14 August 2027^[4]
Licence holder	Jack La International Limitada^[5]
Company number	3-102-907965^[5]
Processing time	Generally 24 hours; terms say within two banking days^{[6, 5]}
Daily withdrawal limit	EUR 10,000 per 24 hours^[5]
30-day withdrawal limit	EUR 50,000, unless a larger amount is agreed^[5]
Large wins	Wins over EUR 50,000 can be paid in monthly instalments up to EUR 50,000^[5]
Minimum withdrawal	USD 25 for the payment methods covered by the policy^[6]
Deposit turnover	Deposit must be wagered at least once before withdrawal^[5]
Casino Guru complaints	6 total: 2 unresolved, 2 resolved and 2 rejected^[1]
Trustpilot	5 reviews; TrustScore 2.5 out of 5^[2]
Official site	jack-poker.com

Jack Poker Jack-poker.com licence

Anjouan Gaming lists Jack La International Limitada as licence holder for ALSI-202408001-FI1, with valid status and an expiry date of 14 August 2027^[4]. The site terms identify Jack La International Limitada as the company that owns and operates the site^[5]. The company number is 3-102-907965, and its registered address is in Jaco, Puntarenas, Costa Rica^[5].

Jack Poker Jack-poker.com owner and sister sites

The register lists four domains under the same licence holder^[4]. The company’s registered address is Provincia 06 Puntarenas, Canton 11 Garabito, Jaco, Costado Este De La Municipalidad De Garabito, Bufete Sanchez Chavarria^[5].

Jack Poker Jack-poker.com withdrawals

The withdrawal policy gives a general processing time of 24 hours. The terms set a window of two banking days and say payment channels, additional account checks and public holidays can extend it^{[6, 5]}. Withdrawals are capped at EUR 10,000 in any 24-hour period and EUR 50,000 in 30 days unless a larger amount is agreed^[5]. Wins above EUR 50,000 can be paid in monthly instalments of up to EUR 50,000 until paid in full^[5].

A deposit must be wagered at least once before withdrawal, and the casino can request identity, phone or face verification before accepting a request^[5].

Jack Poker Jack-poker.com bonus terms

The terms let the casino withhold promotional credits, bonuses, coupons, loyalty points or prizes at its discretion^[5].

Jack Poker Jack-poker.com complaints

Casino Guru reported six complaints as of 29 October 2026: two unresolved, two resolved and two rejected^[1]. Trustpilot reported five reviews and a TrustScore of 2.5 out of 5 as of 29 October 2026^[2].

A player reported on Trustpilot in April 2026 that incomplete verification prevented a withdrawal^[2]. A player reported on Trustpilot in June 2026 that a deposit was retained after a withdrawal prompted identity verification^[2]. A player reported on Casino Guru in January 2025 that self-exclusion, account-closure and deposit-limit requests did not prevent account access; the complaint was marked unresolved^[7]. Withdrawal and verification complaints appeared in at least three reviewed Trustpilot posts^[3].

Jack Poker Jack-poker.com restricted countries

The terms bar residents of a restricted jurisdiction from registering or using the service^[5]. Use of a VPN, proxy or similar service that masks or manipulates a player’s real location can lead to account blocking and forfeiture of balances without notice^[5].

Jack Poker Jack-poker.com account blocking

The terms allow the casino to block an account and forfeit balances without notice if it detects VPN, proxy or similar location masking^[5].

Jack Poker Jack-poker.com verdict

Jack-poker.com has a valid Anjouan licence listing, but large wins face a strict payout schedule. Verification and deposit turnover add conditions before funds leave the account^{[4, 5]}.

Jack Poker FAQ

What licence does Jack-poker.com hold at Jack Poker?

Anjouan Gaming lists Jack La International Limitada under licence ALSI-202408001-FI1, valid until 14 August 2027^[4].

How long do Jack-poker.com withdrawals take at Jack Poker?

The policy gives a general processing time of 24 hours; the terms set a two-banking-day window, which can take longer in some cases^{[6, 5]}.

What is Jack-poker.com’s withdrawal limit at Jack Poker?

EUR 10,000 in 24 hours and EUR 50,000 in 30 days, unless a higher amount is agreed^[5].

Does Jack-poker.com require wagering before withdrawal at Jack Poker?

Yes. The initial deposit must be wagered at least once, and any applicable wagering requirements must be met^[5].

How many complaints does Casino Guru report about Jack-poker.com at Jack Poker?

Casino Guru reported six as of 29 October 2026: two unresolved, two resolved and two rejected^[1].

Can Jack-poker.com block VPN users at Jack Poker?

Its terms allow account blocking and balance forfeiture without notice for VPN, proxy or similar location masking^[5].

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