JackpotStar · Review

JackpotStar Review (2026): Legit? Licence, Owner, Withdrawals & Complaints

By the Casino Reviews Global editorial team. Updated 31 October 2026. Facts checked 27–28 October 2026 against JackpotStar's own pages, licence registers and regulator records.

Withdrawal requests stay pending until midnight GMT the following day; Accounts then processes them during the next business day if all required information is available^[1]. The first-deposit offer gives up to 100 free spins, with 60x wagering on winnings within 30 days^[2].

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JackpotStar key facts

Jackpotstar’s UK licence

The UK Gambling Commission lists Skill On Net Limited as licence holder for licence 039326-R-319358-063, with Active status. It lists 59 domains under the same licence holder^[3]. Jackpotstar’s terms name Skill On Net Limited as operator and give its address as Office 1/5297 Level G, Quantum House, 75, Abate Rigord Street, Ta’ Xbiex, XBX 1120, Malta^[1].

The UK Gambling Commission register gives Skill On Net Limited account number 39326 and a head office address of Anapafseos1, Limassol, 3096, Cyprus^[4]. Spelinspektionen’s register lists Skill On Net Ltd under Swedish licence 718611275, with status Aktiv and 52 domains under the same licence holder^[7].

Jackpotstar’s listed domains

The UK Gambling Commission account record includes www.playojo.com, www.primecasino.co.uk and www.spingenie.com under Skill On Net Limited’s account 39326^[4].

How much can Jackpotstar pay out?

Withdrawal requests stay pending until midnight GMT the following day, then pass to Accounts for processing during the next business day if all required information is available^[1]. Jackpotstar’s terms cap cashouts at €10,000 every 30 days; winnings above that are paid in monthly instalments of €10,000 every 30 days^[1]. Each withdrawal transaction is capped at €5,000^[1].

Withdrawal processing requires proof of address, identity, payment-method ownership where applicable, and source of funds^[1]. Minimum withdrawal amounts are 20 AUD/CAD/CHF/EUR/GBP/USD/NZD, 200 DKK/SEK/ZAR, and 1,400 RUB^[1]. A €5 fee applies to requests without prior real-money activity. Wire transfers cost €10, with no charge over €500; listed card and online-wallet withdrawals have no charge^[1].

What wagering does Jackpotstar require?

The first-deposit offer gives up to 100 free spins on 777Strike at €0.10 per spin. Winnings require 60x wagering on slots within 30 days^[2]. Select the offer in Daily Picks and click “Deposit”; Jackpotstar applies the correct bonus code automatically^[8].

Under the general policy, deposit bonuses and free-spin winnings attached to a deposit offer require wagering 30 times the deposit plus bonus unless the promotion says otherwise^[5]. While wagering, the maximum bet is the lower of 10% of the original or credited bonus amount, with a minimum of €0.10, or €5^[5]. The first-deposit offer sets the maximum bet at the lower of 10% of free-spin winnings, with a minimum of €0.10, or €5^[2].

An active bonus must be cancelled before withdrawal; the bonus balance and its accrued winnings are cancelled with it^[5].

What complaints are reported about Jackpotstar?

Casino Guru reports a player claim of a delayed £540 payment and another claim of a delayed £620 withdrawal^[9]. AskGamblers reports one complaint response as of 29 October 2026^[10].

The terms direct players to contact Customer Support first. A manager or supervisor must review an unresolved complaint and respond with a decision within 96 hours^[1]. eCOGRA handles unresolved gambling-transaction disputes, and its ruling is binding^[1].

Jackpotstar’s regulator record

On 23 May 2023, the UK Gambling Commission said Skill On Net Limited would pay £305,150 following an investigation that found social-responsibility and anti-money-laundering failures^[6].

Spelinspektionen reviewed Skill On Net Ltd’s websites and found that www.primecasino lacked logos linking to self-tests, deposit limits, login-time controls and self-exclusion^[11]. The Swedish register lists a closed warning concerning bonuses for Skill On Net Ltd, with a decision dated 26 June 2019^[12].

Jackpotstar verdict

The monthly payout structure and transaction cap limit access to larger wins. Consider the free spins only if their 60x wagering requirement suits your play^{[1, 2]}.

More on JackpotStar

• JackpotStar Review (2026): Legit? Licence, Owner, Withdrawals & Complaints
• Who Owns JackpotStar? Owner, Licence No. & Sister Sites (2026)
• JackpotStar Withdrawal Pending? Times, Limits, KYC & What to Do (2026)
• JackpotStar Bonus Terms: Wagering, Max Bet & Max Cashout Explained (2026)
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Is this your casino? Claim your profile free: update withdrawal and bonus facts, add your official response, and get a dofollow link to your site.

How we checked. We read JackpotStar's terms and help pages, the licence register and regulator records on the dates shown under Sources, and stored a copy of each page where the site allowed it. Complaint figures marked "reported" come from platforms that block our fetcher; they were read through web search and are dated. We did not deposit, play or withdraw (payout testing: not performed). Methodology.