Jupiter Slots · Withdrawals

Jupiter Slots Withdrawal Pending? Times, Limits, KYC & What to Do (2026)

Q: Can Jupiter Slots send withdrawals to Pay by Mobile?

No. Withdrawals cannot be sent to Pay by Mobile.

By the Casino Reviews Global editorial team. Updated 31 October 2026. Facts checked 27–28 October 2026 against Jupiter Slots's own pages, licence registers and regulator records.

Verdict: Use if you accept ID review before payoutWithdrawals remain pending during ID review; verified pending withdrawals are processed within 24 hours, followed by 1–5 working days for bank processing after the pending period expires^[1].

If documents are rejected, the pending withdrawal returns to the balance within 48 hours^[1].

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How long do Jupiter Slots withdrawals take?

A withdrawal remains pending while submitted ID documents are reviewed^[1]. Verified pending withdrawals are processed within 24 hours^[1]. After the pending period expires, bank processing takes 1–5 working days^[1]. If documents are rejected, the pending sum returns to the account balance within 48 hours^[1]. Pay by Mobile is not a withdrawal destination^[1].

Jupiter Slots withdrawal limits and fees

GBP is the only currency available for deposits and withdrawals^[1]. The £2.50 transaction fee applies to deposits^[1]. Withdrawals cannot be sent to Pay by Mobile^[1].

Jupiter Slots KYC and source-of-funds checks

Identification is required for the first withdrawal^[1]. The terms list valid photo ID, such as a driving licence or passport, and a utility bill dated within the last three months^[1]. The account FAQ also requests photo ID, proof of address and proof of payment method^[2].

Jupiter Slots can request source-of-funds and source-of-wealth documents^[1].

Why a Jupiter Slots withdrawal gets stuck

Rejected ID documents return the pending withdrawal to the balance within 48 hours, and the casino can request source-of-funds and source-of-wealth documents^[1].

The terms let the casino withhold winnings for a breach or if verification information cannot be proven. If verification information cannot be proven, the casino can also suspend or terminate the account^[1].

What to do if your Jupiter Slots withdrawal is pending

Submit valid photo ID and recent proof of address; the account FAQ also requests proof of payment method^{[1, 2]}.
Contact Customer Care about the pending withdrawal at the address given in the operator's terms^[2].
Start the complaint within three months of the issue occurring^[2].

After applicable documents are verified, pending withdrawals are processed within 24 hours; bank processing then takes 1–5 working days after the pending period expires^[1].

Jupiter Slots withdrawal complaints

Casino Guru reported one Jupiter Slots Casino complaint as of 29 October 2026: zero open, one unresolved, zero resolved and zero rejected, with £400 disputed^[3]. The casino directs customers to start complaints with Customer Care within three months of the issue^[2].

Jupiter Slots FAQ

How long do Jupiter Slots withdrawals take after verification?

Verified pending withdrawals are processed within 24 hours, followed by 1–5 working days for bank processing after the pending period expires^[1].

What documents does Jupiter Slots request for a first withdrawal?

For a first withdrawal, provide photo ID and a recent utility bill; the account FAQ also lists proof of payment method^{[1, 2]}.

Can Jupiter Slots send withdrawals to Pay by Mobile?

No. Withdrawals cannot be sent to Pay by Mobile^[1].

How soon must a player complain to Jupiter Slots?

Submit the complaint within three months of the issue occurring^[2].

How many complaints did Casino Guru report about Jupiter Slots?

Casino Guru reported one as of 29 October 2026, with £400 disputed and unresolved^[3].

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