Lilibet · Withdrawals

Lilibet Withdrawal Pending? Times, Limits, KYC & What to Do (2026)

Verdict: Avoid if you cannot meet a 72-hour document deadlineLilibet processes withdrawals within seven working days after full verification and can request identification for all withdrawals[1]. If requested documents are not supplied within 72 hours, Lilibet cancels the pending withdrawal and returns the funds to the account balance[1].

Deposits must be wagered at least once before withdrawal[1]. Free-spin and free-bet winnings have a €100 maximum withdrawal; for new customers from referral websites, the maximum is €25. The minimum withdrawal for those winnings is €25[1].

How long do Lilibet withdrawals take?

Customer verification takes place at registration, and Lilibet can request further documents[1]. Identity checks apply to cumulative withdrawals of at least €3,000, and Lilibet can also check lower withdrawals[1].

Lilibet withdrawal verification

Lilibet can request identification documents for all withdrawals[1].

What to do if your Lilibet withdrawal is pending

  1. Provide requested documents within 72 hours to prevent cancellation of the pending withdrawal[1].
  2. Send claims and protests to the address given in the operator's terms. Claims about bets must be sent within 14 days after the event or the bet starting time[1].

A player reported on AskGamblers in 2025 that a December withdrawal remained unpaid after documents were submitted; the case was marked resolved[2].

Lilibet withdrawal complaints

Casino Guru reported 32 complaints as of 29 October 2026: 13 resolved, 13 rejected and 6 unresolved[3]. AskGamblers reported 26 complaints as of that date, including 18 resolved[2].

Withdrawal and payout delays or refusals recur in Casino Guru and AskGamblers listings[4]. A player reported on Casino Guru in June 2026 that two withdrawals were marked successful but had not arrived; the player also reported that the casino removed an incorrectly applied wagering requirement[5].

Lilibet FAQ

When does Lilibet start its seven-working-day withdrawal period?

The period starts once the customer’s account is fully verified[1].

How long do players have to send Lilibet requested documents?

The deadline is 72 hours from the request[1].

What is Lilibet’s free-spin withdrawal limit?

The maximum is €100, or €25 for newly registered customers from referral websites[1].

Where should players send a Lilibet bet complaint?

Send claims and protests to the address given in the operator's terms within 14 days after the event or bet starting time[1].

More on Lilibet

How we checked. We read Lilibet's terms and help pages, the licence register and regulator records on the dates shown under Sources, and stored a copy of each page where the site allowed it. Complaint figures marked "reported" come from platforms that block our fetcher; they were read through web search and are dated. We did not deposit, play or withdraw (payout testing: not performed). Methodology.

Sources

  1. efesclubcdn.com/Lilibet/Documents/TermsAndConditions-en-GB.pdf — law / regulator, clauses 2.3.6, 3.3.1, 3.3.2, 3.3, 2.4.1, 2.4.4, 2.4.6, 2.2.1, 2.4.5, 4.1.1, checked 29 October 2026
  2. www.askgamblers.com/online-casinos/reviews/lilibet-casino — player complaint (reported via web search, not stored), checked 29 October 2026
  3. casino.guru/lilibet-casino-no-review — complaint platform (reported via web search, not stored), checked 29 October 2026
  4. complaint summary (web search), 29 October 2026
  5. casino.guru/complaints/lilibet-casino-no-player-s-winnings-haven-t-been-received — player complaint (reported via web search, not stored), checked 29 October 2026