Loot Casino · Review
Loot Casino Review (2026): Legit? Licence, Owner, Withdrawals & Complaints
The UK Gambling Commission lists Jumpman Gaming Limited as the active licence holder for Lootcasino.com[1]. Withdrawals stay pending while identity documents are reviewed; bank-account processing takes 1–5 working days after the pending period expires[2]. The new-player offer gives 50 Free Spins on Big Bass Splash after a £10 deposit and £10 wager[3]. Casino Guru reported 9 complaints as of 29 October 2026: 4 unresolved, 2 resolved and 3 rejected[4].
Loot Casino key facts
| Licence | UK Gambling Commission, 039175-R-319452-025; Active[1] |
|---|---|
| Licence holder | Jumpman Gaming Limited[1] |
| Company number | 1858[5] |
| Head office | La Corvee House, La Corvee, Alderney, GY9 3TQ[6] |
| Currency | GBP only[2] |
| Minimum deposit | £10 per transaction[2] |
| Bank processing | 1–5 working days after the pending period expires[2] |
| First withdrawal | Identification required[2] |
| New-player offer | 50 Free Spins on Big Bass Splash after depositing and wagering £10[3] |
| Bonus wagering | 10x eligible Bonus Funds where a wagering requirement applies[2] |
| Depositor conversion cap | Lowest of remaining eligible Bonus balance, lifetime deposits or £250[2] |
| Casino Guru complaints | 9 total: 4 unresolved, 2 resolved, 3 rejected[4] |
| Official site | lootcasino.com |
Loot Casino Lootcasino licence and terms
The UK Gambling Commission register lists Jumpman Gaming Limited as Lootcasino.com’s active licence holder under licence 039175-R-319452-025[1]. The terms set GBP as the only currency and £10 as the minimum deposit per transaction[2].
Loot Casino Lootcasino company and listed domains
Jumpman Gaming Limited is registered in Alderney under number 1858, at La Corvee House, La Corvee, Alderney, GY9 3TQ[5, 6]. The register lists 148 domains under the same licence holder[1]. Its listed domains include amazonslots.com and bigthunderslots.com[7].
Customer funds are held in a client bank account separated from company funds, but customer balances are not protected in insolvency[2].
How long do Lootcasino withdrawals take at Loot Casino?
If all applicable documents have been verified, pending withdrawals are processed within 24 hours[2]. Rejected documents return pending withdrawals to the balance within 48 hours[2].
Identification is required for a first withdrawal. The terms list valid ID, such as a driving licence or passport, and a recent utility bill dated within the last three months[2]. Source-of-funds and source-of-wealth checks can also be requested[2].
Deposits incur a £2.50 transaction fee, and withdrawals cannot be sent to Pay by Mobile[2].
What does Lootcasino’s bonus require at Loot Casino?
Free-spin winnings are paid in cash with 0x wagering; Bonus Cash has 10x wagering[3]. Where wagering requirements apply, eligible Bonus Funds must be wagered 10 times before the remaining eligible balance can convert to real money[2].
For customers who have deposited, conversion is capped at the lowest of remaining eligible Bonus balance, lifetime deposits or £250[2]. For customers who have not deposited, the cap is the lower of eligible Bonus balance or £50[2]. Unless promotion terms say otherwise, excluded games include blackjack, roulette, bingo, table games, live casino and progressive jackpot games[2]. Specific promotional terms take precedence over the Bonus Policy when they conflict[2].
Loot Casino Lootcasino complaints
Casino Guru reported 9 complaints as of 29 October 2026: 0 open, 4 unresolved, 2 resolved and 3 rejected[4]. Trustpilot reported 83 reviews and a TrustScore of 2.1 as of 29 October 2026[8].
A player reported on Trustpilot on 18 March 2025 that withdrawals stopped after £1,000 and routine checks were requested despite prior verification[9]. Another player reported on Trustpilot on 20 March 2025 that £900 had not been paid and support was not responding[9]. A player reported on Resolver in September 2025 that they received their money after a month[10].
Players can contact Customer Care at the address given in the operator's terms and submit complaints within three months of the issue[11].
Loot Casino Lootcasino regulator action
On 17 May 2022, the UK Gambling Commission announced that Jumpman Gaming Limited would pay £500,000 to the National Strategy to Reduce Gambling Harms[12].
Loot Casino Lootcasino verdict
Plan for identity review before withdrawal, and check the bonus conversion limits before wagering. The licence is active, while the terms set review and conversion conditions[1, 2].
Loot Casino FAQ
Which company holds Lootcasino.com’s UK Gambling Commission licence at Loot Casino?
The UK Gambling Commission lists Jumpman Gaming Limited as the active licence holder[1].
How long do Lootcasino withdrawals take at Loot Casino?
Verified pending withdrawals are processed within 24 hours; bank processing then takes 1–5 working days after the pending period ends[2].
What identity documents does Lootcasino require at Loot Casino?
For a first withdrawal, the terms list valid ID and a recent utility bill dated within the last three months[2].
What does Lootcasino’s new-player offer include at Loot Casino?
New players get 50 Free Spins on Big Bass Splash after depositing and wagering £10[3].
How many complaints did Casino Guru report for Lootcasino at Loot Casino?
Casino Guru reported 9 complaints as of 29 October 2026: 4 unresolved, 2 resolved and 3 rejected[4].
What did the UK Gambling Commission require of Jumpman Gaming Limited in 2022 at Loot Casino?
The UK Gambling Commission announced a £500,000 payment to the National Strategy to Reduce Gambling Harms on 17 May 2022[12].
More on Loot Casino
- Loot Casino Review (2026): Legit? Licence, Owner, Withdrawals & Complaints
- Who Owns Loot Casino? Owner, Licence No. & Sister Sites (2026)
- Loot Casino Withdrawal Pending? Times, Limits, KYC & What to Do (2026)
- Loot Casino Bonus Terms: Wagering, Max Bet & Max Cashout Explained (2026)
- All casinos with source-checked facts
Compare by verified facts
How we checked. We read Loot Casino's terms and help pages, the licence register and regulator records on the dates shown under Sources, and stored a copy of each page where the site allowed it. Complaint figures marked "reported" come from platforms that block our fetcher; they were read through web search and are dated. We did not deposit, play or withdraw (payout testing: not performed). Methodology.
Sources
- www.gamblingcommission.gov.uk/downloads/business-licence-register-domain-names.csv — licence register, clause 039175-R-319452-025, checked 27 October 2026
- www.lootcasino.com/terms-and-conditions — operator document, clauses Banking Policy, 1.11 Maximum bonus conversion, 1.7 Wagering requirements, Your Loot Casino account, 1.10 Eligible and excluded games, 1.1 Application of this Policy, checked 29 October 2026
- www.lootcasino.com/promotions — operator document, clause Welcome Offer, checked 29 October 2026
- www.casino.guru/Loot-Casino-review — complaint platform (reported via web search, not stored), checked 29 October 2026
- www.lootcasino.com/privacy-policy — operator document, clause Privacy Policy, checked 29 October 2026
- www.gamblingcommission.gov.uk/public-register/business/detail/39175 — licence register, clause Head office address, checked 29 October 2026
- www.gamblingcommission.gov.uk/public-register/business/detail/domain-names/39175 — licence register, clause Domain names, checked 29 October 2026
- www.trustpilot.com/review/lootcasino.com — complaint platform (reported via web search, not stored), checked 29 October 2026
- www.trustpilot.com/review/lootcasino.com?page=2 — player complaint (reported via web search, not stored), checked 29 October 2026
- www.resolver.co.uk/companies/loot-casino-complaints — player complaint (reported via web search, not stored), checked 29 October 2026
- www.lootcasino.com/faqs — operator document, clause How do I make a complaint, checked 29 October 2026
- www.gamblingcommission.gov.uk/news/article/online-gambling-businesses-face-gbp675-000-regulator — regulator, clause 17 May 2022, checked 29 October 2026