LottoGo.com · Review

LottoGo.com Review (2026): Legit? Licence, Owner, Withdrawals & Complaints

By the Casino Reviews Global editorial team. Updated . Facts checked 27–28 October 2026 against LottoGo.com's own pages, licence registers and regulator records.

Verdict: Licensed, but withdrawals draw repeated verification complaintsThe UK Gambling Commission lists Annexio (Jersey) Limited as the active licence holder for lottogo.com under licence 051692-R-329113-016[2]. Multiple player complaints describe withdrawal delays or holds linked to identity checks[5, 6, 7, 8].

LottoGo.com is a brand of the Annexio Group of Companies[1]. Its responsibility page names Annexio Australia Pty Ltd as operator, while the UK Gambling Commission register names Annexio (Jersey) Limited as licence holder[2, 3]. The Commission announced a £612,000 settlement for the Jersey company over social responsibility and money laundering failures[4].

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LottoGo.com key facts

LicenceUK Gambling Commission licence 051692-R-329113-016; Active; holder Annexio (Jersey) Limited[2]
Brand groupLottoGo.com is a brand of the Annexio Group of Companies[1]
Operator named on responsibility pageAnnexio Australia Pty Ltd[3]
Complaints platform totalCasino Guru reported 5 complaints as of 28 October 2026: 2 unresolved and 3 rejected[9]
TrustpilotReported on Trustpilot as of 28 October 2026: 21,405 reviews; TrustScore 4.2[10]
PissedConsumerReported on PissedConsumer as of 28 October 2026: 24 reviews; rating 1.7 out of 5[7]
Regulatory settlement£612,000 for social responsibility and money laundering failures, announced 20 January 2022[4]
Official sitelottogo.com

LottoGo licence and register

The UK Gambling Commission register lists Annexio (Jersey) Limited as the licence holder for lottogo.com under licence 051692-R-329113-016. The licence is Active, and the register lists two domains under the same holder[2].

LottoGo’s responsibility page identifies Annexio Australia Pty Ltd, ABN 94 616 833 008, as operator and says it is licensed and regulated by Australia’s Northern Territory Government under the Gaming Control Act 1993 NT[3]. The UKGC register gives the licence holder’s head office address as De Carteret House, 7 Castle Street, St Helier, JE2 3BT, United Kingdom[11]. See the LottoGo operator and licence page.

LottoGo group and sister domains

LottoGo’s help page describes LottoGo.com as a brand of the Annexio Group of Companies[1]. The UK Gambling Commission register lists two domains under Annexio (Jersey) Limited’s licence[2].

LottoGo withdrawal complaints

Withdrawal complaints describe delays or holds associated with identity verification[5, 6, 7, 8]. A Casino Guru complaint from March 2024 says a £239 withdrawal was delayed while identity documents were requested; Casino Guru marked the case unresolved[5]. In August 2026, a PissedConsumer reviewer said a £4,000 withdrawal remained pending during verification and the account was locked[7]. See the LottoGo withdrawal page.

LottoGo complaints

Casino Guru reported 5 LottoGo complaints as of 28 October 2026: 0 opened, 2 unresolved, 0 resolved and 3 rejected[9]. Trustpilot reported 21,405 reviews and a TrustScore of 4.2 as of that date[10]. PissedConsumer reported 24 reviews and a rating of 1.7 out of 5[7]. These platform totals describe different records.

A PissedConsumer reviewer said in June 2026 that an ID-related withdrawal was frozen, then updated the post to say the company paid after repeated document uploads[7]. Another reviewer said in May 2026 that an account was closed after ID review and a £150 balance remained unpaid[12]. A Casino Guru complaint alleges that a player’s self-exclusion failed[9]. These are player reports, not regulator findings.

LottoGo regulator settlement

On 20 January 2022, the UK Gambling Commission announced that Annexio (Jersey) Limited, trading as lottogo.com, would pay a £612,000 regulatory settlement for social responsibility and money laundering failures[4].

LottoGo verdict

The active UK Gambling Commission licence identifies the regulated licence holder, while the recurring withdrawal complaints give players a reason to weigh verification delays when deciding whether to use LottoGo[2, 5, 6, 7, 8].

LottoGo.com FAQ

Who holds LottoGo’s UK Gambling Commission licence?

Annexio (Jersey) Limited holds active licence 051692-R-329113-016 for lottogo.com[2].

Which company does LottoGo name as its operator?

LottoGo’s responsibility page names Annexio Australia Pty Ltd, ABN 94 616 833 008[3].

What did the UK Gambling Commission settlement concern for LottoGo?

The Commission announced a £612,000 settlement for Annexio (Jersey) Limited over social responsibility and money laundering failures[4].

How many complaints did Casino Guru report for LottoGo?

Casino Guru reported 5 complaints as of 28 October 2026: 2 unresolved and 3 rejected[9].

What is LottoGo’s Trustpilot score?

Trustpilot reported 21,405 reviews and a TrustScore of 4.2 as of 28 October 2026[10].

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How we checked. We read LottoGo.com's terms and help pages, the licence register and regulator records on the dates shown under Sources, and stored a copy of each page where the site allowed it. Complaint figures marked "reported" come from platforms that block our fetcher; they were read through web search and are dated. We did not deposit, play or withdraw (payout testing: not performed). Methodology.

Sources

  1. lottogo.ladesk.com/268372-Who-operates-LottoGocom — operator document, clause Who operates LottoGo.com?, checked 28 October 2026
  2. www.gamblingcommission.gov.uk/downloads/business-licence-register-domain-names.csv — licence register, clause 051692-R-329113-016, checked 27 October 2026
  3. www.annexio.com/responsibility — law / regulator, clause Responsibility, checked 28 October 2026
  4. www.gamblingcommission.gov.uk/news/article/online-gambling-businesses-face-regulatory-action — regulator, clause Online gambling businesses face regulatory action, checked 28 October 2026
  5. casino.guru/complaints/lottogo-casino-player-experiencing-withdrawal-delay-due-to-verification- — player complaint (reported via web search, not stored), checked 28 October 2026
  6. casino.guru/complaints/lottogo-casino-player-s-withdrawal-has-been-delayed — player complaint (reported via web search, not stored), checked 28 October 2026
  7. www.pissedconsumer.com/lottogo/RT-F.html — player complaint (reported via web search, not stored), checked 28 October 2026
  8. complaint summary (web search), 28 October 2026
  9. casino.guru/LottoGo-Casino-review — complaint platform (reported via web search, not stored), checked 28 October 2026
  10. www.trustpilot.com/review/www.lottogo.com — complaint platform (reported via web search, not stored), checked 28 October 2026
  11. www.gamblingcommission.gov.uk/public-register/business/detail/51692 — licence register, clause Head office address, checked 28 October 2026
  12. www.pissedconsumer.com/lottogo/complaints/RT-FP.html — player complaint (reported via web search, not stored), checked 28 October 2026