Lottomart · Review
Lottomart Review (2026): Legit? Licence, Owner, Withdrawals & Complaints
Maple International Ventures Limited is registered in Gibraltar as company 115236, at Suite 23, Portland House[1]. The Prize Wheel requires £10 in cash slot stakes; the wheel and spins have short deadlines[2]. Casino Guru reported three complaints as of 29 October 2026, all rejected[3].
Lottomart key facts
| Licence | UK Gambling Commission licence 051833-R-329042-008; active[4] |
|---|---|
| Licence holder | Maple International Ventures Limited[4] |
| Trading name | Lottomart[1] |
| Company number | 115236[1] |
| Registered address | Suite 23, Portland House, Gibraltar[1] |
| Permitted locations | UK, Gibraltar and the Crown Dependencies[1] |
| Verification | Checks may take place during registration and at any time afterwards[1] |
| Prize Wheel offer | Stake at least £10 in cash on slots to unlock one spin for up to 500 free spins[2] |
| Complaint listings | Casino Guru reported 3 complaints, all rejected, as of 29 October 2026[3] |
| Regulatory payment | £360,000, including £50,000 divestment, following a Commission investigation[5, 6] |
| Official site | lottomart.com |
Lottomart’s licence and locations
The UK Gambling Commission register lists Maple International Ventures Limited as holder of active licence 051833-R-329042-008, with two domains listed under the same licence holder[4]. Lottomart’s terms identify the brand as Maple International Ventures Limited’s trading name[1].
The terms permit site use only in the UK, Gibraltar and the Crown Dependencies[1]. They prohibit using an account through a VPN, proxy or similar service that masks or manipulates the customer’s actual location[1].
How do Lottomart withdrawals work?
Available cash is withdrawable at any time, while the terms let the operator delay or withhold withdrawals in certain circumstances[1]. Maximum winnings limits apply to games and scratch cards[1].
Lottomart can run verification checks during registration and at any time afterwards[1]. Checks can verify the source of deposited and used funds[1]. Requested documents can include a passport, driving licence, birth certificate, proof of address, proof of earnings and bank statements[1]. The terms let Lottomart restrict or limit an account until it receives requested information and documents and completes checks to its reasonable satisfaction[1]. If it cannot complete checks to that standard, winnings will be confiscated[1].
What does the Lottomart offer require?
The Prize Wheel requires a minimum £10 cash stake on slots to unlock one spin for up to 500 free spins[2]. The wheel and spins must be used or claimed within four days, and the spins played within 24 hours of claiming[2]. Free-spin winnings are credited as cash, and the offer allows one claim[2].
A separate Scratch Welcome Offer requires a £10 minimum Scratch Cards purchase and awards ten Cash Factor £1k Scratch Cards, each with a retail value of £1[7].
Lottomart complaints
Casino Guru reported 3 complaints as of 29 October 2026: 0 opened, 0 unresolved, 0 resolved and 3 rejected[3]. AskGamblers reported 1 complaint as of 29 October 2026, shown as resolved with a disputed amount of £2,000[8].
Casino Guru complaint listings include player reports of delayed winnings involving £6,272 and £5,500; both listings are marked rejected[3]. Another player report concerns a delayed withdrawal and account suspension involving £7,302; that listing is also marked rejected[3].
A player reported on AskGamblers in July 2024 that their account stayed frozen while documents were reviewed after they requested access and a refund; the listing is marked resolved and shows £2,000[8]. Lottomart asks customers to raise complaints within six months of the incident and names IBAS as its ADR provider for unresolved complaints[9].
What did the regulator find about Lottomart’s licence holder?
On 17 September 2025, the UK Gambling Commission said Maple International Ventures Limited was to pay £360,000 after an investigation found social responsibility and anti-money laundering failures[5]. The payment in lieu of a financial penalty included a £50,000 divestment[6].
The Commission’s review found failures in the company’s anti-money laundering and counter-terrorist financing controls and its social responsibility controls[6]. It also found inadequate controls for identifying potential harms linked to binges, spikes, overnight play and large wins[6].
Lottomart verdict
Account restrictions and confiscated winnings are possible when verification cannot be completed to the operator’s reasonable satisfaction[1].
Lottomart FAQ
Which company trades as Lottomart?
Maple International Ventures Limited trades as Lottomart[1].
Which licence does Lottomart use?
The UK Gambling Commission register lists active licence 051833-R-329042-008 under Maple International Ventures Limited[4].
Where can players use Lottomart?
The terms permit site use in the UK, Gibraltar and the Crown Dependencies[1].
How can Lottomart’s verification checks affect a withdrawal?
Lottomart can limit an account during checks; if it cannot complete verification to its reasonable satisfaction, winnings will be confiscated[1].
What does the Lottomart Prize Wheel require?
A minimum £10 in cash slot stakes unlocks one spin for up to 500 free spins[2].
What did the UK Gambling Commission find about Lottomart’s licence holder in 2025?
The Commission found social responsibility and anti-money laundering failures and required a £360,000 payment in lieu of a financial penalty[5, 6].
Which ADR provider handles unresolved Lottomart complaints?
Lottomart names IBAS as its independent ADR provider[9].
More on Lottomart
- Lottomart Review (2026): Legit? Licence, Owner, Withdrawals & Complaints
- Who Owns Lottomart? Owner, Licence No. & Sister Sites (2026)
- Lottomart Withdrawal Pending? Times, Limits, KYC & What to Do (2026)
- Lottomart Bonus Terms: Wagering, Max Bet & Max Cashout Explained (2026)
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Compare by verified facts
How we checked. We read Lottomart's terms and help pages, the licence register and regulator records on the dates shown under Sources, and stored a copy of each page where the site allowed it. Complaint figures marked "reported" come from platforms that block our fetcher; they were read through web search and are dated. We did not deposit, play or withdraw (payout testing: not performed). Methodology.
Sources
- lottomart.com/en-gb/terms — operator document, clauses Section 1 Who We Are and What We Offer, Section 6.8 Verification Checks, Section 6.9 Verification Checks, Section 6.3 Prohibited Activities, Section 13 Withdrawals, Section 26 Maximum Winnings, checked 29 October 2026
- lottomart.com/en-gb/ — operator document, clause Welcome Bonus & Promotions At Lottomart, checked 29 October 2026
- casino.guru/lottomart-casino-review — complaint platform (reported via web search, not stored), checked 29 October 2026
- www.gamblingcommission.gov.uk/downloads/business-licence-register-domain-names.csv — licence register, clause 051833-R-329042-008, checked 27 October 2026
- www.gamblingcommission.gov.uk/news/article/maple-international-ventures-limited-faces-gbp360-00 — regulator, clause 17 September 2025 news article, checked 29 October 2026
- www.gamblingcommission.gov.uk/public-register/public-statement/detail/maple-international-ventu — licence register, clauses Regulatory Settlement, Executive Summary, checked 29 October 2026
- lottomart.com/en-gb/promotions — operator document, clause Scratch Welcome Offer terms, checked 29 October 2026
- www.askgamblers.com/online-casinos/reviews/lottomart-games-casino — complaint platform (reported via web search, not stored), checked 29 October 2026
- lottomart.com/en-gb/complaints — operator document, clauses Our Complaints Procedure, Referral of Unresolved Complaints to an External Independent Alternative Dispute Resolution Provider, checked 29 October 2026