Mad Casino · Withdrawals

Mad Casino Withdrawal Pending? Times, Limits, KYC & What to Do (2026)

Q: How long does Mad.casino take to process a EUR 2,000 withdrawal?

Requests over EUR 1,000 can take up to seven days.

By the Casino Reviews Global editorial team. Updated 31 October 2026. Facts checked 27–28 October 2026 against Mad Casino's own pages, licence registers and regulator records.

Verdict: Use if a seven-day queue suits youMad.casino processes requests of EUR 1,000 or less within up to 72 hours and requests above EUR 1,000 within up to seven days^[1]. KYC is required before any withdrawal request^[2].

The Visa limit is EUR 60,000 per transaction^[1].

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How long do Mad.casino withdrawals take?

Withdrawals of EUR 1,000 or less can take up to 72 hours to process; requests above EUR 1,000 can take up to seven days^[1]. The minimum withdrawal is EUR 10^[1].

A player reported on Trustpilot in September 2026 that a withdrawal was delayed for weeks. Another player reported that a withdrawal was initially cancellable and later estimated at three days^[3].

What are Mad.casino's withdrawal limits and fees?

Visa withdrawals are limited to EUR 60,000 per transaction and Mastercard withdrawals to EUR 5,000^[1]. Withdrawals are fee-free; deposit fees depend on the player's payment system^[1].

When does Mad.casino require KYC?

KYC is required before a withdrawal request or before cumulative deposits exceed EUR 2,000^[2]. Players must provide government-issued photo ID and recent proof of address dated no more than three months ago^[2].

For elevated-risk cases, the operator can request extra documents and source-of-funds and source-of-wealth checks^[2].

When can Mad.casino hold or recover funds?

The terms let the operator hold account activity or deposited funds at closure if it suspects knowingly false information was provided^[1]. The operator can withhold balances or recover deposits, payouts, bonuses or winnings connected to suspected prohibited practices or chargebacks^[1].

How do players complain about Mad.casino withdrawals?

Complete the required identity verification before requesting a withdrawal; provide government-issued photo ID and recent proof of address^[2].
Bet acceptance or settlement complaints are considered no later than 30 days from the transaction; game complaints are considered no later than 12 weeks from the game^[1].
The supervisory authority contact is the address given in the operator's terms^[4].

What do players report about Mad.casino withdrawals?

A player reported on Trustpilot in September 2026 that withdrawals were delayed for weeks and described losing a couple of thousand after waiting^[3]. Another player reported on Trustpilot that a withdrawal was initially cancellable before an estimate of three days was given^[3]. Trustpilot showed 13 reviews, a 2.9 average and TrustScore 3/5 as of 30 October 2026^[3].

Casino Guru reported 0 complaints on its Mad.casino profile as of 30 October 2026; AskGamblers reported no complaints yet on its listing as of 30 October 2026^{[5, 6]}.

Mad Casino FAQ

How long does Mad.casino take to process a EUR 2,000 withdrawal?

Requests over EUR 1,000 can take up to seven days^[1].

What is Mad.casino's Visa withdrawal limit?

EUR 60,000 per transaction^[1].

Does Mad.casino charge withdrawal fees?

No, withdrawals are fee-free^[1].

When does Mad.casino require identity verification?

Before a withdrawal request or before cumulative deposits exceed EUR 2,000^[2].

Where can players send a Mad.casino complaint to the supervisory authority?

The supervisory authority contact is the address given in the operator's terms^[4].

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