MasterBets365 · Review

MasterBets365 Review (2026): Legit? Licence, Owner, Withdrawals & Complaints

By the Casino Reviews Global editorial team. Updated 31 October 2026. Facts checked 27–28 October 2026 against MasterBets365's own pages, licence registers and regulator records.

Verdict: Licensed, but large withdrawals can be splitThe Anjouan Gaming register lists Globalsoft Limited under licence ALSI-202606022-FI1, valid until 11 June 2027^[1]. The terms let MasterBets365 split larger withdrawals, and processing can take 24 hours or longer^[2].

The Anjouan Gaming register lists Globalsoft Limited under licence ALSI-202606022-FI1, valid until 11 June 2027^[1]. Withdrawals can take 24 hours or longer, and the terms let MasterBets365 split larger withdrawals into smaller payments^[2]. Identity checks are required shortly after account creation^[2]. Trustpilot and Reclame Aqui listings include individual player reports about delayed withdrawals, verification and frozen accounts^{[3, 4]}.

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MasterBets365 key facts

Anjouan licence	ALSI-202606022-FI1; valid until 11 June 2027^[1]
Licence holder	Globalsoft Limited^[1]
Operator named by the site	Globalsoft Limited^[5]
Withdrawal processing	24 hours or longer^[2]
Large withdrawals	May be split into smaller withdrawals^[2]
Identity checks	Required shortly after account creation^[2]
Deposit wagering	1x before withdrawal^[6]
Company number	16344^[5]
Trustpilot	2 reviews, TrustScore 2.9; both shown as 1 star, reported on Trustpilot as of 30 October 2026^[3]
Reclame Aqui	24 active complaints, reported on Reclame Aqui as of 30 October 2026^[4]
Official site	masterbets365.com

MasterBets365 licence

The Anjouan Gaming register lists Globalsoft Limited as licence holder for ALSI-202606022-FI1, with valid status and expiry on 11 June 2027. It lists three domains under the same licence^[1]. MasterBets365’s pages say MasterBets365.com is owned and operated by Globalsoft Limited^[5].

The Curaçao Gaming Authority lists Trickless N.V. as licence holder under active licence OGL/2024/139/0125, with 56 domains listed under the same licence^[7]. A statement also names Trickless N.V. as operator of MasterBets365.com^[5].

Deposits must be wagered once before withdrawal^[6].

MasterBets365 ownership

MasterBets365’s homepage names Globalsoft Limited as owner and operator of MasterBets365.com and masterbets365.net, and lists betfactory.co among its URLs^[5]. The company number is 16344, and the stated address is Hanmchako, Mutsumudu, Isla Autónoma de Anjouan, Unión de las Comoras^[5].

How do MasterBets365 withdrawals work?

Withdrawals can take 24 hours to process and sometimes longer^[2]. The terms let MasterBets365 divide larger withdrawal amounts into smaller withdrawals^[2]. Deposits must be wagered 1x before withdrawal^[6].

Identity verification is required shortly after account creation^[2]. A passport or national identity card scan can serve as biometric photo ID^[2]. The casino can request supporting documents about payment method, source of funds or wealth^[2]. If required verification is not completed within seven days, the withdrawal is reversed and funds return to the account^[2].

MasterBets365 bonus terms

Deposits must be wagered 1x before withdrawal^[6]. Only one account per person is permitted^[2]. The terms can change without prior notice^[6].

A Reclame Aqui listing describes a player report of a required 40,000 rollover before withdrawal; the complaint was listed as unanswered^[4].

MasterBets365 complaints

Trustpilot showed 2 reviews, a TrustScore of 2.9 and two 1-star reviews, reported on Trustpilot as of 30 October 2026^[3]. Reclame Aqui listed 24 active complaints, reported on Reclame Aqui as of 30 October 2026^[4].

A player reported on Trustpilot in April 2026 that their account was blocked after self-exclusion and support did not respond after repeated contact attempts^[3]. A player reported on Trustpilot in May 2026 that a withdrawal took about two weeks and involved repeated identity requests and restricted betting; the player said the funds were withdrawn and the account was blocked^[3].

A player reported on Reclame Aqui in 2024 that their account was frozen pending verification after a win; the listing marked the complaint unanswered^[4]. Another player reported on Reclame Aqui in 2024 that a withdrawal had not arrived after more than 72 hours; the listing marked it unanswered^[4]. A separate player report concerned a required 40,000 rollover before withdrawal and was also listed as unanswered^[4].

MasterBets365 verdict

The Anjouan register lists Globalsoft Limited’s licence as valid^[1]. The terms allow larger withdrawals to be split and require any requested withdrawal verification to be completed within seven days, or the withdrawal is reversed and funds returned to the account^[2].

MasterBets365 FAQ

Which licence does MasterBets365 use?

The Anjouan Gaming register lists Globalsoft Limited under licence ALSI-202606022-FI1, valid until 11 June 2027^[1].

Who operates MasterBets365?

The casino’s homepage names Globalsoft Limited as owner and operator of MasterBets365.com^[5].

How long do MasterBets365 withdrawals take?

The terms give a processing time of 24 hours, sometimes longer^[2].

Can MasterBets365 split a large withdrawal?

Yes. Its terms let it divide larger withdrawals into smaller withdrawals^[2].

When does MasterBets365 require identity verification?

The terms require identity verification shortly after account creation^[2].

How many complaints are listed about MasterBets365 on Reclame Aqui?

Reclame Aqui listed 24 active complaints, reported on Reclame Aqui as of 30 October 2026^[4].

What did players report about MasterBets365 withdrawals?

Players reported delayed withdrawals on Trustpilot and Reclame Aqui^{[3, 4]}.

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