MelBet · Review

MelBet Review (2026): Legit? Licence, Owner, Withdrawals & Complaints

Verdict: Licensed, but withdrawals can take seven business daysThe Curaçao Gaming Authority register lists Pelican Entertainment B.V. as licence holder under active licence OGL/2024/561/0554[1]. Melbet’s terms allow up to seven business days for withdrawal processing and require deposits to be wagered before withdrawal[2].

The Curaçao Gaming Authority lists Pelican Entertainment B.V. as licence holder under active licence OGL/2024/561/0554[1]. Melbet’s terms allow up to seven business days for withdrawal processing, require deposits to be wagered at odds of at least 1.1, and charge a service fee on BTC transactions[2]. New users can choose a first-deposit sports or casino bonus; the bonus and associated winnings are forfeited if unused within 30 days of registration[3]. Players reported delayed or unreceived withdrawals on Trustpilot and AskGamblers[4, 5].

MelBet key facts

RegulatorCuraçao Gaming Authority (CGA)[1]
LicenceOGL/2024/561/0554; Granted / Active[1]
Licence holderPelican Entertainment B.V.[1]
Company number134359[2]
Withdrawal processingUp to seven business days, depending on payment method[2]
Deposit wagering before withdrawalStake totals must equal deposits, at odds of at least 1.1[2]
BTC service chargeA service charge applies to BTC deposits or withdrawals[2]
Bonus expiryUse within 30 days of registration or forfeit the bonus and associated winnings[3]
Trustpilot reviews1,412 reviews reported on Trustpilot as of 28 October 2026[4]
AskGamblers complaint pagesFour pages reported on AskGamblers as of 28 October 2026[5]
Restricted territoriesAustralia, Curaçao, France, Netherlands, Spain, USA and dependencies, UK, Aruba, Bonaire and Saba[2]
Official sitemelbet.com

Melbet licence

The Curaçao Gaming Authority register lists Pelican Entertainment B.V. as licence holder under licence OGL/2024/561/0554, with status Granted / Active. It lists 11 domains under the same licence holder[1]. Melbet’s terms identify Pelican Entertainment B.V. as the company operating melbet.com, with company number 134359 and address 1, Dr. H. Fergusonweg, Willemstad, Curaçao[2].

Melbet ownership

Melbet’s terms name Pelican Entertainment B.V. as the operator, and the Curaçao Gaming Authority register lists the company as licence holder. The register lists 11 domains under the same licence holder[1, 2].

How long do Melbet withdrawals take?

Melbet processes withdrawal requests 24/7 and allows up to seven business days, depending on payment method. Payment-system verification can last up to 180 days[2]. Deposits must be wagered for stakes totaling the deposit amount at odds of at least 1.1 before withdrawal[2]. BTC deposits or withdrawals through cryptocurrency or blockchain payment systems incur a service charge[2]. Melbet can request photo ID, payment-method documents and other relevant documents during withdrawal processing. Players must submit requested documents within one month; failure can suspend the withdrawal and lead to forfeiture[2].

Melbet bonus terms

New users can choose a sports or casino first-deposit bonus during registration[3]. Promo code GUIDE777 can increase the bonus percentage by 50%[3]. The bonus and associated winnings are forfeited if unused within 30 days of registration[3]. Melbet can revoke promotion eligibility and void a bonus for strategies it deems abusive[2].

Melbet complaints

Trustpilot reported 1,412 reviews, including 281 in the last 12 months, as of 28 October 2026. Trustpilot said it removed a number of fake reviews and made the rating unavailable after a breach of its guidelines[4]. AskGamblers reported four complaint pages as of 28 October 2026[5]. ReclameAQUI reported 1,590 total active-company complaints and five displayed complaints as of 28 October 2026[6].

A player reported on Trustpilot on 15 October 2026 that a completed withdrawal had not arrived and an agent had blocked them; Melbet said its payment department was reviewing it[4]. Another player reported a pending withdrawal and difficulty reaching live chat or email support[4]. AskGamblers listed a resolved player report in September 2026 about a withdrawal delayed for 15 days[5]. Multiple Trustpilot and AskGamblers player reports describe withdrawal delays or non-receipt[7].

Melbet restricted countries

Melbet’s terms exclude customers from Australia, Curaçao, France, the Netherlands, Spain, the USA and its dependencies, the United Kingdom, Aruba, Bonaire and Saba[2]. The minimum age is 18 or any higher applicable local minimum[2].

Melbet regulator record

The Curaçao Gaming Authority register lists licence OGL/2024/561/0554 as Granted / Active and lists 11 domains under Pelican Entertainment B.V.[1]. Melbet’s terms name Pelican Entertainment B.V. as the operator[2].

Melbet verdict

Melbet holds an active Curaçao licence, and its terms allow up to seven business days for withdrawal processing[1, 2]. Players must wager deposits at odds of at least 1.1 before requesting a withdrawal, and payment-system verification can last up to 180 days[2].

MelBet FAQ

What licence does Melbet hold?

The Curaçao Gaming Authority lists licence OGL/2024/561/0554 as Granted / Active for Pelican Entertainment B.V.[1]

Which company operates Melbet?

Melbet’s terms name Pelican Entertainment B.V., company number 134359, as operator[2]

How long can Melbet take to process a withdrawal?

Melbet allows up to seven business days, depending on payment method[2]

What must players do before withdrawing from Melbet?

Wager stakes totalling the deposit amount at odds of at least 1.1[2]

How long does Melbet give players to use a first-deposit bonus?

The bonus and associated winnings are forfeited if the bonus is unused within 30 days of registration[3]

Which countries does Melbet exclude?

The terms list Australia, Curaçao, France, the Netherlands, Spain, the USA and dependencies, the UK, Aruba, Bonaire and Saba[2]

More on MelBet

Compare by verified facts

How we checked. We read MelBet's terms and help pages, the licence register and regulator records on the dates shown under Sources, and stored a copy of each page where the site allowed it. Complaint figures marked "reported" come from platforms that block our fetcher; they were read through web search and are dated. We did not deposit, play or withdraw (payout testing: not performed). Methodology.

Sources

  1. cert.cga.cw/token?id=554 — licence register, clause OGL/2024/561/0554, checked 27 October 2026
  2. guidebook.melbet.com/terms-and-conditions/ — operator document, clauses Withdrawal Policy, Deposits and Payouts, General Terms, Requirements for Document Submission in Fund Withdrawals, Bonuses, checked 28 October 2026
  3. guidebook.melbet.com/bonus/melbet-first-deposit-bonus/ — operator document, clauses MelBet First Deposit Bonus, General MelBet First Deposit Bonus Rules, Sports Welcome Bonus, checked 28 October 2026
  4. www.trustpilot.com/review/www.melbet.com — player complaint (reported via web search, not stored), checked 28 October 2026
  5. www.askgamblers.com/online-casinos/reviews/melbet-casino/complaints — player complaint (reported via web search, not stored), checked 28 October 2026
  6. www.reclameaqui.com.br/empresa/melbet-brasil/lista-reclamacoes/ — complaint platform (reported via web search, not stored), checked 28 October 2026
  7. complaint summary (web search), 28 October 2026